Wilmington, NC30+ days ago
Essential Tasks and Responsibilities: Provide excellent customer service and regularly contact prospective customers to demonstrate products, explain product features, and solicit orders Recommend products to customers, based on their specific needs and interests Answer customer questions relating to products, prices, availability, product uses, and credit terms Solicit new accounts, as well as work on unsold accounts and existing accounts Maintain margin, as well as sales volume to objective Work with car dealer parts and service department as well as assisting dealers with warranty claims and point of sale Plan and hold tire events Collect past due accounts and manage expenses Estimate or quote prices, credit or contract terms, warranties, and delivery dates Prepare drawings, estimates, and bids that meet specific customer needs Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences Arrange and direct delivery and installation of products and equipment. Outside salesmen are responsible for providing outstanding customer service to customers/potential customers by selling commercial, industrial, agriculture, intermodal, OTR-earthmover, and retread tires, as well as road hazard and recommended services, benefits and product features, create long-term loyalty bonds with customers, drive sales and profitability of the store, as well as other duties as assigned by the Store Manager.