UNKNOWN

ADAPTED_NOW

Leasing: Support and coordinate with the third-party brokerage team on a wide range of leasing activities, including ensuring accurate tracking of lease documents, managing and maintaining lease files, and providing timely assistance with document preparation and revisions. Collaborate with the Accesso corporate concierge team (Accesso Club) to implement a variety of high-impact annual programs, including charity drives, lunch-and-learns, and live performances.

ABOUT USWe are a solutions-driven property management company, managing a portfolio of commercial real estate properties (office). GENERAL Primary Function: The primary responsibility of this position is to serve as the key point of contact between the management office and tenants, overseeing tenant services and coordinating dynamic programming. In addition to these core duties, the role involves a wide range of administrative tasks, requiring constant multitasking and responsiveness to ensure smooth office operations and seamless communication across various departments. The role demands a proactive, fast-paced approach, handling multiple priorities while maintaining a high level of efficiency and professionalism. TENANT SERVICES COORDINATOR DUTIESEvents: Manage and assist with over 20 dynamic events throughout the year, ensuring seamless execution of the annual Holidays Under Glass program. Design, create, and execute promotional events and campaigns for Crystal Court, driving foot traffic and engagement. Collaborate with the Accesso corporate concierge team (Accesso Club) to implement a variety of high-impact annual programs, including charity drives, lunch-and-learns, and live performances. Work closely with the City of Minneapolis to coordinate and manage IDS Center involvement in municipal events. Tenant Relations: Proactively engage with tenants utilizing property amenities, ensuring they have everything they need for a seamless and enjoyable experience. Actively respond to a variety of tenant requests, from assisting with the procurement of tickets for shows and events to providing detailed information on local happenings and attractions. Coordinate with different departments to swiftly address any additional needs, ensuring tenants' satisfaction and fostering a vibrant community atmosphere. Tenant Lounge (41st Floor): Take charge of activating and overseeing the space, ensuring a dynamic flow of activities and services throughout the day. Coordinate and manage space rentals and events, ensuring seamless execution from start to finish. Regularly engage with users to foster a vibrant community experience. Perform daily maintenance on coffee machines and monitor the quality of products available to tenants, maintaining a high standard of service. Additionally, oversee the timely ordering of all Tower Club supplies from a third-party vendor, managing bi-monthly restocks and ensuring smooth operations at all times. Technology: Oversee and manage the website, ensuring it remains up-to-date with accurate content and functionality. Regularly update and maintain Tower lobby tenant directories and critical tenant information in Yardi, ensuring seamless access and accuracy. Handle after-hour emergency contact details, ensuring they are always current and accessible. Proactively manage and update social media accounts, engaging with audiences and responding promptly to inquiries. Yardi: Oversee and manage the Yardi FM work order system, dispersing workorders to the correct parties. Upload vendor invoices into Yardi Payscan, confirm invoices are accurate and work is complete. Own and manage tenant contacts within Yardi, contact information is updated and accurate, and leases are sent to correct parties within corporate. ADMINISTRATIVE OFFICE DUTIESPhone: Manage and redirect incoming calls while also covering for employees who are away from their desks, ensuring seamless communication and prompt response times. Handle multiple lines and inquiries simultaneously, prioritizing urgent matters and ensuring no calls are missed. Front Desk Tasks: Act as the first point of contact for visitors, greeting them warmly and offering a selection of refreshments such as coffee, tea, soda, and water. Responsible for ensuring the lobby and front desk areas are always neat, organized, and welcoming to guests. The position requires flexibility, as you will occasionally need to step away from your desk to manage various responsibilities, all while maintaining a high level of professionalism and attention to detail. Ability to balance multiple tasks and anticipate visitor needs is essential. Mail: Manage the daily flow of incoming and outgoing mail, ensuring timely date stamping, sorting, and distribution. Prepare and dispatch outgoing mail, including Federal Express packages, coordinate courier services, and handle high-priority tasks for the accounting department, such as sending tenant letters and other critical communications on a regular basis. Conference Rooms: Responsible for managing and coordinating the scheduling of building conference rooms using Yardi and Commercial Café, ensuring that all bookings are handled efficiently, and all resources are properly allocated. Oversee the checkout and return of conference room keys, logging key transactions and ensuring that keys are returned in a timely manner. Serve as the main point of contact for tenants using Axis Conference, providing IT support and troubleshooting any technical issues to ensure smooth operation of conference room technology. Responsible for the scheduling of the management office conference room, ensuring it is available for meetings and properly prepared. Assist with beverage and copy requests to ensure all logistical needs are met. After each meeting, ensure the management office conference rooms are cleaned and organized, maintaining a professional and neat environment. Break Room: Manage the efficient operation and upkeep of the break room, ensuring it is clean, organized, and fully stocked at all times. Responsibilities include running and emptying the dishwasher in the evenings and mornings, maintaining the cleanliness of break room countertops, tables, and kitchen equipment, and ensuring a tidy, welcoming environment. Also responsible for tracking and ordering break room supplies from a third-party vendor every two weeks, ensuring inventory levels are consistently monitored and replenished. Leasing: Support and coordinate with the third-party brokerage team on a wide range of leasing activities, including ensuring accurate tracking of lease documents, managing and maintaining lease files, and providing timely assistance with document preparation and revisions. Collaborate closely with the Asset Manager on comprehensive lease administration, encompassing the frequent updating of the Stack Plan, the processing of lease and amendment documents, and the efficient organization and filing of critical documents. General Administrative Duties: Includes the management and upkeep of tenant and vendor certificates of insurance, as well as maintaining detailed office, staff, tenant, and emergency contact lists. The role ensures the seamless operation of office equipment by tracking maintenance schedules and expiration dates, while also producing meeting minutes for monthly staff meetings. Additionally, it coordinates and prepares essential communications, including tenant mailings and manuals. The position involves handling petty cash distribution, organizing meetings and luncheons, and serving as a notary EDUCATION• High School Diploma (or equivalent) • Associates Degree (AA/AS)  QUALIFICATIONS• Experience and/or training in Commercial Property Management (Office) is a plus • Proficient with Yardi/Microsoft Office  SKILLS• Excellent written and verbal communication skills • Strong organizational and time management skills • Ability to solve problems involving several options and situations • Team player • Customer service skills  COMPENSATIONCommensurate based on qualifications & experience per year POSITION TYPEFull-Time  BENEFITSBenefits include medical, dental, vision, life insurance, short-term disability, company match 401K, vacation and holiday pay.

Accesso Partners/Accesso Services

Tenant Service Coordinator

Accounting

Administrative Skills

Asset Management

Beverages

Billing

Brokerage

Calendar Management

Commercial Real Estate

Communication Skills

Conference Management

Contact Management

Customer Support/Service

Detail Oriented

Equipment Maintenance/Repair

Establish Priorities

File Maintenance

High School Diploma

Housekeeping/Cleaning

Information Systems/Technology IS/IT Administration

Insurance Documentation

Intrusion Detection Systems

Inventory Levels

Leasing

Mail Processing

Meeting Minutes

Microsoft Office

Multitasking

Office Equipment

Operational Communications

Operations Management

Order Supplies

Organizational Skills

Plan Meetings

Presentation/Verbal Skills

Problem Solving Skills

Project/Program Coordination

Promotional Programs

Property Management

Purchasing/Procurement

Quality Monitoring

Rentals

Resource Management

Shipping/Receiving

Social Media

Team Player

Technical Support

Telephone Skills

Time Management

Website Management

Writing Skills

SmoothHiring Ket Software Wrap

Our commitment is to develop sound management practices to add long-term value to our client's properties by focusing on asset stabilization, tenant retention strategies, efficient planning of tenant improvements, and a diligent approach to reducing operating costs. • Climbing ladders, bending, stooping, lift/carry minimum of 50 pounds, raise arms over head, perform overhead work, work effectively at heights.

About UsWe are a solutions-driven property management company, managing a portfolio of commercial real estate properties totaling over 11mm SF. Our commitment is to develop sound management practices to add long-term value to our client's properties by focusing on asset stabilization, tenant retention strategies, efficient planning of tenant improvements, and a diligent approach to reducing operating costs.  Current available position:Located in Durham, NC, serving 251,464 SF. , The Building Engineer will utilize advanced skills to perform complex preventive maintenance and corrective repair of buildings systems, equipment, and grounds. Working under limited supervision monitors building system operations and performance. Utilizes several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating, and cooling. Responsibilities• Possess clear and effective written and verbal communication skills.• After hours on-call emergency response.• Have demonstrated proficiency and experience in utilizing current technology tools (hardware and software).• Develop and maintain a courteous and service-oriented rapport with all customers (tenants, building occupants, vendors, clients, co-workers).• Have strong, demonstrated experience operating and troubleshooting HVAC systems and controls.• Completes maintenance and repair records as required• Operate building systems, including but not limited to; HVAC BAS, access and lighting controls, fire and life safety systems.• Effectively perform or direct to be performed routine building maintenance and repair tasks• Professionally and effectively interact with tenant Facility personnel• Effectively interact with and direct contracted service providers• Effectively respond to and resolve tenants’ service calls.• Maintain relationship with the management and engineering staff to update work orders.• Aids in the ordering, stocking and inventory of parts and supplies as directed by the Chief Engineer or Assistant Chief Engineer.• Self-starter, ability and motivation to work independently with minimal direction. Education• Minimum of 3 years of related experience and/or trade school training• High School Diploma or equivalent and a minimum of 3 years of related experience and/or trade school training• BOMA Engineering School (Recommended)• SMA Engineering Course (Recommended)  Qualifications• Three (3) to five (5) years of experience in commercial building maintenance or related industry Skills• CFC License, and refrigerant licenses preferred• Strong mechanical aptitude, especially with WSHP systems• Apprentice or Maintenance electrical license preferred• Familiar with BAS Systems• Ability to pass background screen and drug test and must be bondable• Available to work occasional overtime and provide after-hours on-call emergency response.• Able to perform the physical requirements of the position.• Climbing ladders, bending, stooping, lift/carry minimum of 50 pounds, raise arms over head, perform overhead work, work effectively at heights Skills• Uses personal computer and/or phone for work order system, email, BAS, and training• Demonstrated and effective customer service skills• Effective communication skills• Ability to exude calm and confidence in occasionally stressful situations• Adaptable to change• Basic skills with Microsoft Office (Outlook, Word, etc.) Compensation• Hourly wages commensurate with experience per year per hour• Position Type: Full-Time Benefits• Benefits include medical, dental, vision, life and disability insurance, 401K, Paid Time-Off and Holiday pay. **Accesso is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Building Engineer

Access Control

Building Systems

Carpentry

Commercial Construction

Cost Control

Electricity

Email Technology

Emergency Response

Fire Safety

Genetics

HVAC

Identify Issues

Life Safety Systems

Lift/Move 50 Pounds

Maintenance - Electrical

Maintenance Services

Microsoft Outlook

Microsoft Word

On Call

PC (Personal Computer) Systems

Painting (Facilities and Maintenance)

Physical Demands

Plumbing

Preventative Maintenance

Property Maintenance

Provider Contracting

Record Keeping

Retention Programs

Roofing

State Laws and Regulations

Strategic Planning

System Operations

FEED

Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.

YEAR

<h3>Position Overview: </h3>Does growth excite you?  As a Product Marketing Manager at accesso, you'll get to help build and scale an AI-forward Product Marketing function. In this role, you'll own the development of differentiated product messaging and go-to-market strategies in close collaboration with Product, Sales, Campaign, and Digital Marketing teams to drive adoption of accesso's guest experience technology. The role spans the full spectrum of product marketing, from strategic narrative development to hands-on execution. You'll partner closely with our Product, Sales, Campaign, and Digital Marketing teams to align messaging with market needs and use AI- tools to move quickly and operate at scale. You'll also serve as a confident external voice for accesso leading webinars, contributing to sales trainings, and helping bring our story to market in a way that resonates with prospects, clients, and partners.This is a new, high-impact, highly collaborative role for a marketer who thrives in both strategic and tactical execution. This is a new position and requires someone with entrepreneurial spirit who is eager to move fast.  Location:  This role offers 100% remote flexibility anywhere in the US.Reports to:Director of MarketingTravel ️ Requirement: 15% <h3>What you'll be working on: </h3><ul><li>Define differentiated messaging, positioning, and value propositions across accesso solutions. </li><li>Translate complex product capabilities into clear, compelling narratives for target prospects. </li><li>Create and maintain sales enablement assets: battlecards, one-pagers, pitch decks and product guides. </li><li>Conduct market research, win/loss interviews, and competitive analysis to inform positioning.</li><li>Collaborate with Campaign Marketing on multi-channel programs that activate messaging at scale.</li><li>Partner with Sales to improve lead conversion, pipeline progression, and enablement.</li><li>Support launch readiness across teams with campaign strategy, messaging, and training.</li><li>Represent product marketing in cross-functional go-to-market planning.</li><li>Use data and insights to continuously refine ICPs, personas, and value propositions.</li><li>Design and operationalize AI-powered workflows across product messaging, content creation, competitive intelligence, and enablement.</li><li>Apply AI tools to accelerate insight generation, positioning iteration, and asset creation.</li><li>Establish best practices for using AI responsibly, efficiently, and at scale within Product Marketing.</li><li>Partner with Digital and Campaign teams to integrate AI-driven targeting, personalization, and performance optimization.</li><li>Serve as a public-facing subject matter expert in webinars, product demos, and virtual events.</li><li>Deliver internal sales trainings and collaborate on roadshows, playbooks, and pitch readiness.</li><li>Engage directly with customers, analysts, and partners to inform and validate messaging.</li><li>Collaborate daily with Product, Sales, Digital, and Campaign leads to bring messaging to market.</li></ul><h3>What you bring to the role: </h3><ul><li>5–8 years in B2B SaaS marketing with experience in product marketing and demand generation. Note: 'years of experience' may not always be the best measure for your ability to succeed in this role. If the below bullet points feel like you, please consider applying.</li><li>Hands-on experience using AI tools in marketing, with a clear point of view on how AI can shape the future of Product Marketing.</li><li>Ability to distill complex products into strategic narratives and tactical messaging.</li><li>Comfortable with public speaking, customer-facing conversations, and virtual events.</li><li>Strong project management and stakeholder communication skills.</li><li>Proactive, collaborative, and energized by working across priorities and functions.</li></ul> *If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.  <h3>Perks & Benefits:</h3><ul><li>Competitive compensation package, because your hard work deserves recognition;</li><li>4-week Paid Time Off for the first 3 years, with increasing accrual afterward – so you can go "OOO" and take that vacation you've been dreaming of ; </li><li>8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy.</li><li>Inclusive Family Benefits, including a $7,500 benefit for surrogacy, adoption, and fertility. Because family planning should come with support 﫶;</li><li>Take advantage of our 6-week paid Parental Leave to focus on what matters most during significant family moments;</li><li>Extend your care to your pets  with our group pet insurance options – because furry family members matter too!</li><li>Choice of four medical insurance plans, including two employer-contributed HSA options and access to Teladoc. Your health, your choice;</li><li>Benefit from employer-paid short & long-term disability and life insurance, as well as a matching 401K for a secure financial future;</li><li>Gain unlimited access to Udemy for Business to support ongoing learning and career development;</li><li>Prioritize your well-being with resources like our One Pass fitness membership, the Calm app, our robust EAP program, and Teledoc Mental Health services;</li><li>Enjoy a flexible work schedule that aligns with your team's schedule . </li></ul><div class="content-pay-transparency"><div class="description" style="padding-top:0px">Salary offered is based upon experience.</div><div class="title" style="font-weight:600;padding-top:8px">Salary Range</div><div class="pay-range">$97,500—$135,000 USD</div></div><div class="content-conclusion"><h3>LIFE at accesso:</h3><div>At accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We've created a virtual environment with no shortage of connection – so share memes and high fives  with teammates, or break up your day with virtual escape quests, "Online Office Olympics" and more! Work-life balance is important here too, so you'll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).</div><div> </div><div>We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about <a class="postings-link" href="https://www.accesso.com/about/diversity-inclusion" rel="nofollow">Diversity & Inclusion</a> at accesso. You can review our candidate privacy statement here: <a href="https://www.accesso.com/assets/documents/Accesso-candidate-privacy-statement_2024-03-12-160312_cjgz.pdf" rel="nofollow">Candidate Privacy Statement</a></div><h3>ABOUT accesso: </h3><div>Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues  by creating innovative technology solutions that enhance the guest journey from start to finish. Currently, accesso® employs over 500 team members around the globe , many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we're constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.</div></div>

accesso Technology Group plc is a world-wide software company delivering industry leading virtual queuing, eCommerce and ticketing solutions for the attractions and leisure industries. Our clients include some of the top theme parks, water parks, and zoos across North America and Europe. If you are searching for a career with a growing company in the fast paced technology field, we may be looking for you! We look for self-starters with excellent problem-solving techniques that embody our 5 Core Values: Integrity, Commitment, Passion, Innovation, Teamwork.

accesso

Product Marketing Manager

GreenHouseAPI

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Accesso Jobs in the United States

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Accesso Jobs in the United States

Tenant Service Coordinator Accesso Partners/Accesso Services

Building Engineer Accesso Partners/Accesso Services

Product Marketing Manager accesso

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