CURRENTLY ONLY ACCEPTING EMPLOYEES IN THE NYC AREA WHO CAN BE IN OFFICE 3 TIMES A WEEK** **What You Will Do:** Client Services & Account Support + Support day-to-day management of agency relationships, ensuring strong communication and alignment on deliverables + Partner with Agency leads to maintain high levels of client satisfaction and responsiveness + Assist in onboarding new agency partners and supporting ongoing engagement needs + Act as a liaison between agency teams and internal stakeholders to ensure smooth execution Audience Operations & Request Management + Manage and track incoming audience requests, including new builds and model rebuilds + Maintain internal trackers to ensure visibility into request status, timelines, and delivery + Coordinate with internal teams to ensure timely execution and completion of audience builds + Communicate updates and status back to relevant stakeholders Cross-Functional Coordination + Work closely with Product, Data, and Operations teams to support audience build timelines and delivery + Help facilitate internal meetings, track action items, and ensure follow-ups are completed + Support alignment across teams to ensure campaigns are activated accurately and efficiently Quality Assurance & Reporting Support + Perform quality checks on audience delivery and syndication to ensure accuracy + Support revenue tracking and reporting processes using internal tools + Assist in maintaining documentation and ensuring data integrity across systems + Contribute to ongoing process improvements to enhance operational efficiency **What You Will Have:** + Bachelors Degree + This position is not eligible for any sort of sponsorshop + 1-3 years of experience in client services, account management, project coordination, or related roles + Strong organizational skills with the ability to manage multiple tasks and timelines simultaneously + Excellent communication skills and ability to collaborate across teams + Detail-oriented with a focus on accuracy and process execution + Ability to work in a fast-paced, cross-functional environment + Must be based in the NYC metro area and able to work onsite at least 3 days per week **What Will Set You Apart:** + Ability to work hybrid with 3 days/week in the New York City Office. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.