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Inside Sales

Assisting customers with technical support on our product lines and maintaining good working relationships through verbal and written correspondence. The ability to communicate well and work with others is essential, as this position will interact daily with multiple internal and external teams.

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Inside Sales EngineerDo you thrive in an environment with challenging and fulfilling work? Do you like the idea of helping an endeavor reach its full potential? DMG (*an Ambient Company) is a growing sales and distributor company representing major HVAC equipment manufacturers. We have 150+ employees and growing! We offer an excellent benefit package, competitive salary, and a great family atmosphere.We are searching for an Inside Sales Engineer for our office in Honolulu, HI. This is an exciting opportunity to directly impact our organization and customer outcomes. The successful candidate will have at least 2-4 years of experience in sales, manufacturing and/or engineering. The ability to communicate well and work with others is essential, as this position will interact daily with multiple internal and external teams. This position will report to Victor Murphy, Vice President.The Inside Sales Engineer is responsible for the following job duties:<ol><li>Supporting assigned Outside Sales Engineers to facilitate sales</li><li>Supporting fellow Inside Sales Engineers as back-up, when necessary</li><li>Advising customers with the proper application and selection of the equipment we sell</li><li>Preparing quotes for equipment based on customer input</li><li>Entering orders for the equipment sold by the Outside Sales Engineers</li><li>Detailed tracking of the order process</li><li>Managing the virtual files for all projects in which assigned salespeople are involved</li><li>Using the selection programs provided by our manufacturers to select and configure equipment for design and quoting to contractors</li><li>Assisting customers with technical support on our product lines and maintaining good working relationships through verbal and written correspondence</li><li>Preparing submittals for equipment sold</li></ol>Experience:<ol><li>Engineering Degree (Mechanical, Electrical, or Industrial) preferred, but will consider equivalent job experience.</li></ol>Critical Skill Set:<ol><li>Must be extremely detail oriented</li><li>Customer service driven</li><li>Solid communication skills, both verbal and written</li><li>Strong computer skills</li><li>Work well in a Team setting</li><li>Thrive in a fast paced, multi-task environment</li><li>NetSuite experience not required, but a big plus</li></ol>Compensation:$60-$90k annually + generous commission, DOEWe offer excellent health benefits, a 401(k) Plan, Paid Time Off, Paid Holidays and flexible scheduling.#J-18808-Ljbffr

Ambient Enterprises

Inside Sales Engineer

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JobLeads

Vice President Services and Support

The VP of Service Operations-West Coast will be responsible for ensuring regional strategies are deployed against timelines through staffing efficiency management and process improvement that ensure all field results are delivered against timelines required within a highly supervised HVAC service business. The ideal candidate shall possess a deep understanding of growth opportunities within the HVAC service space, operational efficiencies, acquisition integration solutions, and leveraging subcontractors/equipment suppliers.

Do you thrive in an environment with challenging work? Do you like the idea of helping an endeavor reach its full potential? DMG (*an Ambient Company) is a growing sales and distributor company representing major HVAC equipment manufacturers. We have over 350 employees with office locations across the country, including San Diego, Orange, and Hawaii. We offer an excellent benefit package, competitive salary, and a great family atmosphere.Job Description:The VP of Service Operations-West Coast will be responsible for ensuring regional strategies are deployed against timelines through staffing efficiency management and process improvement that ensure all field results are delivered against timelines required within a highly supervised HVAC service business. They will provide leadership to position the company as an outstanding service provider to customers while supporting the growth of the Ambient Enterprises equipment sales business. They will lead the development and complete short and long-term strategic plans to provide enhanced levels of service with efficient management of resources. The ideal candidate shall possess a deep understanding of growth opportunities within the HVAC service space, operational efficiencies, acquisition integration solutions, and leveraging subcontractors/equipment suppliers.This position will report to Ken Corio, SVP of Technical Operations.Duties & Responsibilities:<ol><li>Provides leadership, direction, and continuity in operations, staffing optimization, and forecast data within the region of oversight.</li><li>Handle staff performance and development, hiring and disciplinary actions, succession planning, and provide appropriate mentoring and coaching.</li><li>Lead or participate in departmental projects and initiatives.</li><li>Partner with key collaborators throughout the business units to achieve company goals and objectives.</li><li>Recommend and implement critical initiatives in alignment with Field Services that have a direct positive effect on region goals and objectives.</li><li>Provides day-to-day oversight and direction to regional team members.</li><li>Participate in the development of departmental and company infrastructure and standardized policies, procedures, and metrics.</li><li>Act as service liaison when working with various departments and organizations within Ambient Enterprises.</li><li>Mentors Field Service Technicians and Representatives and assists when customer issues arise.</li><li>Lead the development and execution of short and long-term strategies to improve service level to customer.</li><li>Implements reward/recognition programs for the coworkers who provide excellent customer service.</li></ol>Requirements:<ol><li>Minimum of four (4) years customer service management experience.</li><li>Minimum of seven (7) years of professional (Industry/Military) experience.</li><li>Experience working with a technical field-based organization.</li><li>Time management skills, including the ability to effectively prioritize activities and the flexibility to change course to react to changing business/market conditions or business goals.</li><li>Demonstrable skill at guiding/coaching/motivating direct reports to achieve objectives.</li><li>Ability to develop and implement multiple priorities and approaches to meet objectives.</li></ol>Preferred Qualifications:<ol><li>Degree in Business, Engineering or another related major.</li></ol>Compensation:$200-225k base salary DOE, generous bonus structure.***Ambient is a collective of HVAC design and implementation experts, each entity esteemed in their respective regions, with decades of experience. Our experts merge craft with care, delivering safety, comfort, and highly efficient, sustainable solutions for spaces that matter most: healthcare, commercial, and residential. We have over 1k employees across the US and Canada.#J-18808-Ljbffr

VP of Service Operations

Creative Services Manager

Oversee the creation of high-quality video content for multiple channels, including promotional videos, customer stories, tutorials, live streams, and social media clips. Seven of the top 10 U.S. technology companies and multiple Fortune 500 organizations across various industries leverage Ambient.ai to unify their security infrastructure and significantly enhance their security posture.

<a href="#" rel="nofollow">Ambient.ai</a> is a unified, AI-powered physical security platform that helps enterprise organizations reduce risk, improve security operation efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies and multiple Fortune 500 organizations across various industries leverage Ambient.ai to unify their security infrastructure and significantly enhance their security posture.The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to monitor and detect threats continuously in real-time. Ambient.ai does this while simultaneously decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats. With Ambient.ai, companies can do more with less and prevent security incidents before they happen.We were founded in 2017 by<a href="#" rel="nofollow"> Shikhar Shrestha</a> and<a href="#" rel="nofollow"> Vikesh Khanna</a>, experts in artificial intelligence from Stanford University who previously built iconic products at Apple, Google, Microsoft, and Dropbox. We are a Series-B company backed by Andreessen Horowitz (a16z), Allegion Ventures, SV Angel, Y Combinator, and investment angels like Jyoti Bansal, Mark Leslie, and Elad Gil.Named on the YC Top Companies List 2021, 2022, 2023, and the Forbes Cloud 100 Rising Stars 2020, we are turning the impossible into the inevitable. We are always looking for passionate people who enjoy solving the most challenging problems with cutting-edge AI/ML.<h3>Position Overview</h3>Reporting to Colby Wren, we are looking for an experienced Senior Creative Manager to lead and execute our video and multimedia content strategy. This person will drive the creation of captivating video content to amplify our brand voice, engage our target audience, and achieve measurable business outcomes. If you're passionate about cutting-edge technology and thrive on crafting visually compelling stories, this is the opportunity for you.<h3>The impact you’ll make:</h3><ul><li>Find our brand voice and help us shout the Ambient name from the rooftops.</li><li>Oversee the creation of high-quality video content for multiple channels, including promotional videos, customer stories, tutorials, live streams, and social media clips.</li><li>Drive our brand awareness and uplevel our image in the marketplace.</li><li>Use data and analytics to measure the effectiveness of our content and adjust our strategy accordingly.</li><li>Develop new video formats and campaigns that capture attention, align with brand goals, and push creative boundaries.</li><li>Grow our audience: Create and execute strategies to launch, grow, and engage audiences across YouTube, LinkedIn, and other video-first platforms.</li></ul><h3>The amazing skills you bring to Ambient.ai:</h3><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>5+ years of experience in content marketing, focusing on audio.</li><li>The ideal candidate has a strong background in content creation and marketing, with a deep understanding of audio and visual.</li><li>Strong project management skills, with the ability to manage multiple projects and priorities.</li><li>Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.</li><li>Experience with audio and video production software.</li><li>Strong analytical skills, with the ability to use data to inform content strategy and measure performance.</li></ul><a href="#" rel="nofollow">Ambient.ai</a> is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.#J-18808-Ljbffr

Ambient AI, Inc.

Senior Creative Manager SF Bay Area

Software Engineer

Database & Infrastructure Mastery: Hands-on expertise in scaling, managing, and fine-tuning complex database systems, including MySQL, PostgreSQL, Redis, and OpenSearch, to meet enterprise-level demands. Visionary Data Store Architecting: Proven track record of architecting and scaling data stores to accommodate petabyte-level data volumes, with a clear vision for long-term data infrastructure strategy.

<a href="#" rel="nofollow">Ambient.ai</a> is a unified, AI-powered physical security platform that helps enterprise organizations reduce risk, improve security operation efficiency, and gain critical insights. Seven of the top 10 U.S. technology companies, along with multiple Fortune 500 organizations across a variety of industries, leverage Ambient.ai to unify their security infrastructure and significantly enhance their security posture.The Ambient.ai platform applies AI and computer vision intelligence to existing sensor and camera infrastructure to deliver continuous monitoring and detect threats in real-time. Ambient.ai does this while simultaneously decreasing false alarms by over 95%, allowing security teams to focus on legitimate threats. With Ambient.ai, companies can do more with less and prevent security incidents before they happen.Position Overview:Reporting to Raghu Nallamothu, this role as a Staff Data Platform Engineer is a unique opportunity to establish the foundational direction and strategy for the data platform team. As the founding member, you will take the lead in designing, building, and scaling data storage and caching systems to petabyte-level capacity, setting the standard for reliability, availability, and performance in support of mission-critical applications. Additionally, you’ll have a pivotal role in pioneering retrieval-augmented generation systems, setting a precedent for cutting-edge data-driven capabilities at Ambient.ai.The impact you'll make:<ul><li>You will lead the design, development, and scaling of our data storage and caching systems to petabyte scale while also spearheading the development of advanced retrieval augmented generation systems.</li><li>Develop highly efficient caching systems that obliterate latency, ensuring lightning-fast data access.</li><li>Tackle data infrastructure challenges head-on, swiftly troubleshooting and resolving issues to minimize downtime.</li><li>Lead groundbreaking efforts in retrieval of augmented generation systems, pushing the boundaries of what's possible.</li></ul>The amazing skills you'll bring to Ambient.ai:<ul><li>Foundational Engineering Leadership: Significant experience in software engineering with a specialization in architecting, optimizing, and scaling data infrastructure, ideally as a founding or principal engineer.</li><li>Visionary Data Store Architecting: Proven track record of architecting and scaling data stores to accommodate petabyte-level data volumes, with a clear vision for long-term data infrastructure strategy.</li><li>Advanced Caching System Design: In-depth experience in designing high-efficiency caching systems to eliminate latency, enabling near-instantaneous data access across applications.</li><li>Database & Infrastructure Mastery: Hands-on expertise in scaling, managing, and fine-tuning complex database systems, including MySQL, PostgreSQL, Redis, and OpenSearch, to meet enterprise-level demands.</li><li>Programming & Software Development Excellence: Strong programming skills, particularly in Python and C++, with expertise in applying software development best practices to ensure robust, maintainable code.</li><li>Distributed Data Processing Frameworks: Familiarity with distributed data processing frameworks, and a comprehensive understanding of various database management systems to guide strategic technology decisions.</li><li>Retrieval-Augmented Generation Systems Expertise: A solid background in retrieval-augmented generation systems and their application within data workflows, with the ability to leverage this technology for innovation.</li></ul>Why join us:<ul><li>We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible.</li><li>We have an impressive customer roster of F500 companies, including Adobe, VMware, and LinkedIn.</li><li>Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company.</li><li>Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan).</li><li>We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles depending on customer demand).</li><li>The latest tech and awesome swag will be delivered to your door.</li><li>Enjoy a full range of opportunities to connect with your awesome co-workers.</li></ul>Hybrid work environment:<ul><li>Employees work from home most days.</li><li>The engineering team goes into the San Jose office approximately 4 times per month and as needed for additional team meetings.</li></ul>Ambient.ai is proud to be an Equal Opportunity Employer. Ambient does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. Ambient is an E-Verify participant.#J-18808-Ljbffr

Staff Software Engineer - Data Platform SF Bay Area

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