As part of the Residential Life Office Team, be available at all times and be ready to respond immediatelyifastudentor on/off-site APEXstaffmemberhasadormitory-relatedquestionor issue that needs addressing via WeChat, phone call, email or text . Serves to assist student residents, staff and visitors by being an available, in-person, knowledgeableresource, answeringquestions,addressingissues,and/ordirecting studentstoappropriatestaffpersonnelforfollowup.