Director, Product Marketing Klaviyo IncDirector, Product MarketingBoston, MA$200,000–$300,000 / yearHow you''ll make a difference: Lead a team of product marketers who are responsible for: Crafting differentiated, unified positioning & messaging for Klaviyo Marketing - spanning omnichannel automation, AI agents (Marketing Agent, Customer Agent, and Composer), and our full channel suite: email, SMS/RCS, WhatsApp, mobile push, and social. As competitors expand into full suites and AI-focused startups pop up, you and your team will be tasked with driving category leadership across our full omnichannel suite - including our newest frontier: AI agents that do the work of marketing for B2C brands.
Sr. Lead Software Engineer - Mobile Channels Klaviyo IncSr. Lead Software Engineer - Mobile ChannelsBoston, MA$216,000–$324,000 / yearBuild durable peer relationships with senior technical leaders across Klaviyo's other engineering pillars to drive company-wide technical objectives that span multiple pillars - bringing the Mobile Channels perspective to those forums, and connecting our roadmap to the broader engineering strategy. This is a hands-on technical leadership role: you'll contribute to architecture and code, lead design reviews, mentor Lead and Senior engineers across multiple teams, and partner closely with Engineering Managers to keep our systems healthy as the surface area grows.
Senior Tech Partner Alliances Manager Klaviyo IncSenior Tech Partner Alliances ManagerBoston, MAYou'll collaborate with a wide range of technology partners across the commerce ecosystem - including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others - to bring integrated solutions to market and create meaningful value for shared customers. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments.
Director, Product Marketing Klaviyo IncDirector, Product MarketingSan Francisco, CA$200,000–$300,000 / yearHow you''ll make a difference: Lead a team of product marketers who are responsible for: Crafting differentiated, unified positioning & messaging for Klaviyo Marketing - spanning omnichannel automation, AI agents (Marketing Agent, Customer Agent, and Composer), and our full channel suite: email, SMS/RCS, WhatsApp, mobile push, and social. As competitors expand into full suites and AI-focused startups pop up, you and your team will be tasked with driving category leadership across our full omnichannel suite - including our newest frontier: AI agents that do the work of marketing for B2C brands.
Product Marketing Lead - Launches Klaviyo IncProduct Marketing Lead - LaunchesSan Francisco, CATell Klaviyo's big story and connect it to our products • Help define and evolve Klaviyo's portfolio narrative • Create messaging that ties our products to our broader company story and keeps that story consistent across launches, campaigns, content, and events • Bring launches to life • Partner with R&D, fellow PMMs, and the field to bring new features and capabilities to market • You'll help shape messaging that makes complex ideas simple, differentiated, and exciting • Build connected, cross-product narratives • Dig into how Data, AI, Marketing, Service, and Analytics work better together and turn those insights into clear stories about the value of using Klaviyo as a platform • Stay curious about what's next • Keep a pulse on market shifts, like social commerce or how restaurants and CPG brands are evolving, and tech trends like agentic AI • Use what you learn to inform our messaging and point of view. You'll help define the big-picture narrative that brings our products, platform, and vision together and make sure it shows up clearly and consistently everywhere from launches and campaigns to executive keynotes and major events.
Senior Tech Partner Alliances Manager Klaviyo IncSenior Tech Partner Alliances ManagerDenver, COYou'll collaborate with a wide range of technology partners across the commerce ecosystem - including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others - to bring integrated solutions to market and create meaningful value for shared customers. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments.
Product Marketing Lead - Launches Klaviyo IncProduct Marketing Lead - LaunchesBoston, MATell Klaviyo's big story and connect it to our products • Help define and evolve Klaviyo's portfolio narrative • Create messaging that ties our products to our broader company story and keeps that story consistent across launches, campaigns, content, and events • Bring launches to life • Partner with R&D, fellow PMMs, and the field to bring new features and capabilities to market • You'll help shape messaging that makes complex ideas simple, differentiated, and exciting • Build connected, cross-product narratives • Dig into how Data, AI, Marketing, Service, and Analytics work better together and turn those insights into clear stories about the value of using Klaviyo as a platform • Stay curious about what's next • Keep a pulse on market shifts, like social commerce or how restaurants and CPG brands are evolving, and tech trends like agentic AI • Use what you learn to inform our messaging and point of view. You'll help define the big-picture narrative that brings our products, platform, and vision together and make sure it shows up clearly and consistently everywhere from launches and campaigns to executive keynotes and major events.
Senior Software Engineer Klaviyo IncSenior Software EngineerBoston, MAExamples of these areas of ownership include: • our Application directory, which is used to promote and allow Klaviyo customers to discover applications that they can enable for their account • the self-serve application process for a Partner to submit an Application and the ability for Klaviyo staff to review and approve an Application • API Analytics is a system used by developers and partners to diagnose issues in their applications and understand their API usage. We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way.
Senior AI Engineer Klaviyo IncSenior AI EngineerBoston, MA$148,000–$222,000 / yearAs a Senior Software Engineer on Klaviyos Marketing Agent team, youll be at the forefront of one of the most impactful bets were making - building an AI-powered system that autonomously creates and executes high-stakes marketing strategies on behalf of thousands of customers. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Software Engineer - Email Platforms Klaviyo IncSenior Software Engineer - Email Platformsboston, MAWhy You Should Join the Email Platforms Team: The Email Platforms team at Klaviyo is building the next generation of infrastructure to support reliable, scalable, and performant email delivery. We're investing heavily in our homegrown email delivery infrastructure, giving us greater control, performance, and reliability in how we deliver emails for some of the largest brands in the world.
Senior Tech Partner Alliances Manager Klaviyo IncSenior Tech Partner Alliances ManagerSan Francisco, CAYou'll collaborate with a wide range of technology partners across the commerce ecosystem - including leading platforms and ISVs such as Shopify, WooCommerce, TikTok, Google, and others - to bring integrated solutions to market and create meaningful value for shared customers. Partner Marketing Technology Alliances Manager at Klaviyo, you'll play a critical role in activating our technology partner ecosystem through joint marketing, joint demand generation, and high-impact partner moments.
Commercial Partner Sales Specialist Klaviyo IncCommercial Partner Sales SpecialistDenver, CO$29.62–$44.42 / hourIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Who you are: 1-2 years of BDR/SDR experience or a similar role; experience in a high-volume, high-velocity sales or partnership sales environment is a plus, especially at a MarTech SaaS company.
Software Engineer II - Data Management and Governance DMG Klaviyo IncSoftware Engineer II - Data Management and Governance DMGBoston, MAWe love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. The teams in the Data Platform area work with large scale distributed systems and databases to power core Klaviyo functionality and generate data-driven insights.
Software Engineer II - Organizations Klaviyo IncSoftware Engineer II - OrganizationsBoston, MA$116,000–$174,000 / yearDeep domain and systems learning: You will get hands-on exposure to distributed systems, complex data modeling, tenant and hierarchy management, organization-level policy evaluation, and full-stack development across Go services, Python APIs, and React frontends-with mentorship and meaningful ownership. Own features end-to-end across design, implementation, rollout, and observability for core account and organization capabilities such as hierarchy management, account lifecycle, organization-scoped settings, and multi-account experiences for agencies and enterprise customers.
Account Executive, Mid-Enterprise Klaviyo IncAccount Executive, Mid-EnterpriseBoston, MAContinuously experiment with AI tools-testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly. From first touch to signed agreement, you'll own the full sales cycle-partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers.
Marketing Operations Lead Klaviyo IncMarketing Operations LeadBoston, MAYou'll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve.
Lead Product Manager Klaviyo IncLead Product ManagerBoston, MA$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the companys annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. The team focuses on making powerful automation accessible and intuitive, helping customers translate complex marketing strategies into simple, scalable workflows that drive growth and retention.
Senior Lead Software Engineer - Developer Infrastructure Klaviyo IncSenior Lead Software Engineer - Developer InfrastructureBoston, MAPlatform Upgrades and Rollouts: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions. You will partner with leaders across CI/CD, Web Platform, Environments, Quality Tools & Testing and AI Enablement to ensure a cohesive infrastructure strategy, acting as a key technical liaison to the broader Core Infra organization.
Senior Technical Program Manager Klaviyo IncSenior Technical Program ManagerBoston, MA$84,000–$126,000 / year6+ years of experience as a technical programme manager in information security, with a track record of delivering complex, multi-team initiatives across engineering and security stakeholders; demonstrated expertise scoping, planning, and delivering strategic and tactical security programmes within a matrixed environment. The SSG team is highly collaborative and cross-functional, working closely with various functions within the GSS team (namely Security Risk and Trust, Security Product and Development, Global Protection Services and Security Intelligence Operations), Global Technology Solutions (GTS) team and the broader Klaviyo organization.
Senior Product Manager, Product Experience Klaviyo IncSenior Product Manager, Product ExperienceBoston, MARemote$136,000–$204,000 / yearIn addition to base salary, our total compensation package may include participation in the companys annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. You will partner closely with Product, Engineering and GTM teams to design and deliver internal tools that improve efficiency, increase transparency, reduce operational friction, and unlock new levels of productivity through AI-driven automation and insights.
Senior Product Designer Klaviyo IncSenior Product DesignerBoston, MA$134,400–$201,600 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.
Product Designer Klaviyo IncProduct DesignerBoston, MA$104,000–$156,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.
Corporate Counsel II Klaviyo IncCorporate Counsel IIBoston, MA$176,000–$264,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Provide guidance on legal and regulatory matters related to artificial intelligence, including AI governance frameworks, data use, bias, transparency, and applicable regulation (e.g., EU AI Act, emerging U.S. state laws).
Software Engineer II - Identity & Access Management Klaviyo IncSoftware Engineer II - Identity & Access ManagementBoston, MA$116,000–$174,000 / yearBuild and maintain shared SDKs and contracts that let internal teams adopt IAM services quickly (OAuth, machine auth, org-scoped authZ), making "secure by default" the simplest option for new surfaces and agents. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Corporate Counsel II Klaviyo IncCorporate Counsel IISan Francisco, CA$176,000–$264,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Provide guidance on legal and regulatory matters related to artificial intelligence, including AI governance frameworks, data use, bias, transparency, and applicable regulation (e.g., EU AI Act, emerging U.S. state laws).
Product Owner, GTM Sales Systems Klaviyo IncProduct Owner, GTM Sales SystemsSan Francisco, CA$132,000–$198,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. You will define how sellers interact with account data, how opportunity workflows drive deal velocity, and how the systems and processes that underpin these domains evolve to meet the demands of a rapidly scaling enterprise GTM motion.
Product Manager, Customer Hub Klaviyo IncProduct Manager, Customer HubBoston, MA$104,000–$156,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Our mission is to create a self-serve hub where customers can easily interact with the brands they buy from, manage their orders and accounts, access loyalty benefits, and resolve common questions after checkout.
Sales Manager, Large Enterprise Klaviyo IncSales Manager, Large EnterpriseAustin, TX$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.
Sales Manager, Large Enterprise Klaviyo IncSales Manager, Large EnterpriseChicago, IL$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.
Account Executive, Mid-Enterprise Klaviyo IncAccount Executive, Mid-EnterpriseSan Francisco, CAFrom first touch to signed agreement, you'll own the full sales cycle-partnering closely with teams across Solutions, Customer Success, Product, and Engineering to drive long-term value for our customers. We're looking for a Mid-Enterprise Account Executive to join our tenured, high-performing team selling into some of the world's most recognizable brands.
Lead GTM Data Operations Analyst, AI Workflows Klaviyo IncLead GTM Data Operations Analyst, AI WorkflowsBoston, MA$124,000–$186,000 / yearToday the function runs on three offshore contractors and zero FTEs, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization). In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Lead GTM Data Operations Analyst, AI Workflows Klaviyo IncLead GTM Data Operations Analyst, AI WorkflowsDenver, CO$124,000–$186,000 / yearToday the function runs on three offshore contractors and zero FTEs, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization). In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Account Executive, Mid-Enterprise Klaviyo IncAccount Executive, Mid-EnterpriseNew York, NYIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Continuously experiment with AI tools-testing, learning, and sharing insights to keep the team and organization ahead of the curve, as well as championing new applications that accelerate workflows and elevate quality responsibly.
Sales Manager, Large Enterprise Klaviyo IncSales Manager, Large EnterpriseBoston, MA$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.
Sales Manager, Large Enterprise Klaviyo IncSales Manager, Large EnterpriseNew York, NY$168,000–$252,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.
Corporate Counsel II Klaviyo IncCorporate Counsel IIDenver, CO$176,000–$264,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Provide guidance on legal and regulatory matters related to artificial intelligence, including AI governance frameworks, data use, bias, transparency, and applicable regulation (e.g., EU AI Act, emerging U.S. state laws).
Lead GTM Data Operations Analyst, AI Workflows Klaviyo IncLead GTM Data Operations Analyst, AI WorkflowsSan Francisco, CA$124,000–$186,000 / yearToday the function runs on three offshore contractors and zero FTEs, managed by a single leader who is simultaneously building the agentic infrastructure, operating it in production, and driving major initiatives (hierarchy redesign, data quality assessment, vendor optimization). In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Lead Product Manager, AI Klaviyo IncLead Product Manager, AIBoston, MARemote$168,000–$252,000 / yearAs Klaviyo's AI-powered marketing orchestration product, Composer helps marketers move from an idea to launch-ready campaigns, flows, audiences, and content through a conversational experience dramatically reducing manual effort and making AI a true execution layer for marketers. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Sr. Manager of GTM Incentive Compensation Klaviyo IncSr. Manager of GTM Incentive CompensationDenver, CO$156,000–$234,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.
Sr. Manager of GTM Incentive Compensation Klaviyo IncSr. Manager of GTM Incentive CompensationSan Francisco, CA$156,000–$234,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.
Sr. Manager of GTM Incentive Compensation Klaviyo IncSr. Manager of GTM Incentive CompensationBoston, MA$156,000–$234,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This team partners closely with Sales, Customer Experience, Partnerships, Finance, HR, and Business Systems to ensure compensation programs drive the right business outcomes while maintaining operational accuracy, scalability, and trust.
Senior Software Engineer, Agent Platform Klaviyo IncSenior Software Engineer, Agent PlatformBoston, MA$148,000–$222,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. We have a big opportunity to build state-of-the-art AI and machine learning technologies at Klaviyo to power our products and develop AI agents that can automatically create and execute marketing or customer experiences, strategies, and campaigns for any business.
Senior Financial Analyst - R&D Klaviyo IncSenior Financial Analyst - R&DBoston, MA$96,000–$144,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Advise Engineering, Product, and GTS leaders on financial implications of strategic decisions, including long-term planning, investment tradeoffs, and resource allocation.
Lead Security Engineer, Enterprise Security Klaviyo IncLead Security Engineer, Enterprise SecurityDenver, CO$175,200–$262,800 / yearKnowledgeable in secrets management, JITA, and modern identity patterns including SSO, SCIM, and privileged access workflows including SAML 2.0, SCIM, OAuth and OIDC - note this is not a dedicated IAM role; fluency in these areas supports broader enterprise security ownership, not identity program management. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Partner Account Manager, Mid-Enterprise Klaviyo IncPartner Account Manager, Mid-EnterpriseSan Francisco, CA$130,900–$177,100 / yearIn this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Product Manager, Profiles Platform Klaviyo IncSenior Product Manager, Profiles PlatformBoston, MARemote$136,000–$204,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. From improving data modeling and computed properties to enabling enterprise-scale ingestion and supporting global compliance needs, this team plays a critical role in making Klaviyo's platform intelligent and reliable at scale.
Customer Support Specialist Klaviyo IncCustomer Support SpecialistBoston, MA$26.92–$40.38 / hourHow you will make a difference: Develop an in-depth knowledge of the Klaviyo platform Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email, chat, and phone Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Diagnose software issues and resolve escalated customer complaints engage using established processes Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions) Communicate thoughtfully and effectively with all Klaviyo customers Document troubleshooting and problem resolution steps.
Partner Account Manager, Mid-Enterprise Klaviyo IncPartner Account Manager, Mid-EnterpriseBoston, MA$130,900–$177,100 / yearIn this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Senior Product Manager, Platform Integrity Klaviyo IncSenior Product Manager, Platform IntegritySan Francisco, CARemote$136,000–$204,000 / yearIn addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role sits at the intersection of Platform Integrity & Protection area (PAA) and the Accounts teams, partnering closely with Identity & Access Management (IAM), Security, Compliance, and Core Platform teams.
Lead Data Science Analyst, GTM Strategic Analytics and Insights Klaviyo IncLead Data Science Analyst, GTM Strategic Analytics and InsightsBoston, MA$120,000–$180,000 / yearBuild and maintain advanced models: Build and maintain advanced predictive and time-series models: design, train, deploy, and monitor models across use cases such as demand forecasting, capacity planning, deal scoring, and customer propensity; incorporate seasonality, exogenous drivers, and backtesting frameworks to ensure accuracy and robustness. Own forecasting and decision systems: Own end-to-end forecasting and operational decision systems, including time-series demand forecasting, capacity planning models (e.g., Erlang-based staffing), and production pipelines that power GTM and Support planning workflows; ensure reliability, scalability, and business adoption of outputs.