Resolve Partner Portal login issues such as Password Reset, Forgot Password, etc• Help to resolve simple taxonomy issues• Address basic setup requirements such as Published, Unpublished, Pricing, Shelf, Image, Commission, Tax, Mapping and Attribution issues.• Triage the issue, decide the priority of the issue based on SLA guidelines and resolve or initiate ticket to Support Level 2.• Manage relationship with Tier 1, Tier 2 and Tier 3 sellers to improve their experience with Walmart.• In case of any applications failure, will initiate a call to Siteops (24 x 7) or next level support depending upon severity of issue.•