Courtesy Clerk Hy Vee IncCourtesy ClerkHarlan, IANo two shifts are exactly the same, but here's what you can expect: Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one. Our Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register all the way to their car and keeping the store clean, stocked, and welcoming for everyone who walks through the door.