Temporary Team Lead (Call Center Environment) - (Bethesda, MD) Ivyhill Technologies LLCTemporary Team Lead (Call Center Environment) - (Bethesda, MD)Bethesda, MDTeam Ivyhill is currently seeking to hire a Temporary Team Lead to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management services for beneficiaries in the Defense Health Network. The Team Lead will be responsible for providing oversight and management for a team of Call Center Agents coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
Contact Center Agent La Clinica Del PuebloContact Center AgentHyattsville, MDSynopsis: The Call Center Agent serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience across all communication channels, including phone, patient portal, text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely access to care, resolving patient inquiries efficiently, and promoting patient-centered, equitable, and culturally responsive service.
Supervisor Call Center MedStar Health Research InstituteSupervisor Call CenterWashington, DC$49,192–$87,422 / yearThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
NewTest Center Administrator (Pt) PrometricTest Center Administrator (Pt)Hyattsville, MDRESPONSIBILITIES: Maintain and apply expert knowledge of test center policies, practices and proceduresGreet examinees and verify identificationPerform required security checks including the use of wandsContinuously monitor candidates as they complete examsReport and/or resolve candidate issues with urgencyMaintain secure environment and materials in the test center at all timesEnsure every candidate receives a fair and comfortable testing experienceReport any occurrences outside company guidelinesAbility to be flexible with scheduling based on Prometric days of operationsRepresent Prometric's vision, mission and valuesSafeguard the test center from misconductIf applicable, digitally scan and record candidate fingerprint identification. Must be able to bend, stoop, and lift up to 40 poundsAbility to remain in a stationary position for extended periods of time while administering examsAbility to physically move through test room every 8-10 minutes and escort candidates to and from testing roomVisual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the examAbility to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols.
Call Center Representative-San Antonio TX, Arlington VA, Salt Lake City UT, Shepherdstown WV, Columbia SC, Murfreesboro TN, Nashville TN (VE26091051) The Bowen Group Inc.Call Center Representative-San Antonio TX, Arlington VA, Salt Lake City UT, Shepherdstown WV, Columbia SC, Murfreesboro TN, Nashville TN (VE26091051)Chantilly, VAFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Proctor, Testing Center - Part Time Community College of Baltimore CountyProctor, Testing Center - Part TimeEssex, MDPerform basic technical support to fix issues related to the technology within the Testing Center and troubleshoot minor technical issues during the testing process as per established policies. Provide testing accommodations to students with disabilities who are approved for such services per the written directive of the Office of Disability Support Services.
Supervisor Call Center - Inova Cares Inova Health SystemSupervisor Call Center - Inova CaresFalls Church, VAMental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Monitors call center (Real Time) metrics (call times, volume, wait times, scheduling accuracy, customer satisfaction) and takes corrective actions as needed.
Operations Manager- Primary Care Call Centers Mercy Medical CenterOperations Manager- Primary Care Call CentersBaltimore, MarylandFull timeWorking closely with the Director of Practice Communications, the manager translates departmental strategy into daily operational plans and maintains strong partnerships with primary care practices, providers, clinical teams, and other organizational departments. Develop productive working relationships with primary care practice leaders, providers, clinical teams, Information Technology, Human Resources, Patient Experience, and other organizational partners.
Security Officer Enhanced Part Time Reception Technology Allied UniversalSecurity Officer Enhanced Part Time Reception TechnologyHerndon, VAAs a Security Officer Enhanced Part Time Reception Technology in Herndon, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Guard - Part Time Driving Patrol Allied UniversalSecurity Guard - Part Time Driving PatrolWest Falls Church, VAAs a Security Guard Enhanced Part Time Driving Patrol in Falls Church, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Conduct regular and random unarmed patrols throughout retail common areas, parking areas, loading zones, and the surrounding perimeter to help identify and report unusual activity or maintenance concerns.
NewSecurity Guard Enhanced Part Time Access Control Checkpoint Allied UniversalSecurity Guard Enhanced Part Time Access Control CheckpointArlington, VAAs a Security Guard Enhanced Part Time Access Control Checkpoint in Arlington, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer Enhanced Part Time Alarm Panel Patrol Allied UniversalSecurity Officer Enhanced Part Time Alarm Panel PatrolArlington, VAAs a Security Officer Enhanced Part Time Alarm Panel Patrol in Arlington, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Conduct regular and random unarmed patrols of offices, common areas, parking facilities, loading areas, and the property perimeter to help deter unauthorized activity and identify security-related concerns.
NewSecurity Officer - Part Time Unarmed Patrol Alarm Diagnostics Allied UniversalSecurity Officer - Part Time Unarmed Patrol Alarm DiagnosticsArlington, VAAs a Security Officer Enhanced Part Time Unarmed Patrol Alarm Diagnostics in Arlington, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer - Part Time Patrol Access Coordination Allied UniversalSecurity Officer - Part Time Patrol Access CoordinationArlington, VAAs a Security Officer Enhanced Part Time Patrol Access Coordination in Arlington, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Conduct regular and random unarmed patrols of interior office areas, exterior grounds, parking areas, access points, and perimeter locations to help deter unauthorized activity and identify security-related concerns.
Security Officer Enhanced Part Time Healthcare Response Patrol Allied UniversalSecurity Officer Enhanced Part Time Healthcare Response PatrolWest Falls Church, VAAs a Security Officer Enhanced Part Time Healthcare Response Patrol in Falls Church, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer - Part Time Access Control Verification Allied UniversalSecurity Officer - Part Time Access Control VerificationReston, VAAs a Security Officer Enhanced Part Time Access Control Verification in Reston, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Officer Enhanced Part Time Armed Patrol Allied UniversalSecurity Officer Enhanced Part Time Armed PatrolFairfax, VAAs a Security Officer Enhanced Part Time Armed Patrol Coordination in Fairfax, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
NewSecurity Officer - Part Time Patrol Mobility Allied UniversalSecurity Officer - Part Time Patrol MobilityReston, VAAs a Security Officer Enhanced Part Time Patrol Mobility in Reston, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Conduct regular and random unarmed patrols of interior spaces, exterior grounds, access points, parking areas, and the business perimeter to help to deter unauthorized activity and identify potential security-related concerns.
Security Officer Armed- Part Time Perimeter Patrol Driver Allied UniversalSecurity Officer Armed- Part Time Perimeter Patrol DriverFairfax, VAAs a Security Officer Armed - Part Time Perimeter Patrol Driver in Fairfax, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.
Security Officer Enhanced Part Time Patrol Allied UniversalSecurity Officer Enhanced Part Time PatrolReston, VAAs a Security Officer Enhanced Part Time Patrol Inspection in Reston, VA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you. Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites.