Technical Support Manager Princeton UniversityTechnical Support ManagerPrinceton, NJ5+ years of relevant experience.• Excellent organizational skills, including the ability to manage multiple tasks quickly among competing priorities• Customer service experience, superior interpersonal skills, and the ability to communicate effectively with a broad array of people• Superior computer and software skills and the ability to learn new systems quickly• Knowledge of audio-visual and video conference technologies and services• Strong experience in a variety of Windows and Apple hardware/software, administration, maintenance, and support of the following operating systems: MS Windows, macOS and Linux• Strong knowledge of information security• Knowledge of virtual machines, firewalls and network configurations • Ability to be "quick on your feet", thinking critically and collaborating with IT colleagues to resolve issues and advance initiatives• Must be able to lift 50lbs., climb stairs, twist, bend and work in physically awkward positions• Occasional after hours and weekends for special events. Maintain and troubleshoot technical issues (desktop, laptop, printers, mobile devices, network connectivity) in a variety of environments such as Windows, macOS, Linux, iOS, and Android• Provide software support for a suite of products• Provide guidance on technology purchases and installations and be able to configure technology for operation on campus• Manage department computer inventory, upgrading to comply with Information Security Office computer retirement policies• Conduct onboard and offboard procedures for all ODBI faculty and staff• Provide technical guidance and setup for research laboratory computers• Configure and maintain ODBI teaching lab technology• Collaborate with OIT to ensure research laboratory remains operational when new security policies are implemented, often testing and then advocating for security exceptions• Work with research faculty to move research data to Tiger Data where possible.
Software Engineer - Federal Geospatial (Remote: DC or Philly Metro) Element 84 IncSoftware Engineer - Federal Geospatial (Remote: DC or Philly Metro)Philadelphia, PARemote$105,000–$141,000 / yearAs a member of this team, this software engineer will build innovative tools allowing scientists and students alike to discover, transform, update, and improve the quality of earth science data in the pursuit of solving a wide range of environmental and socio-economic issues. Element 84 is a woman-owned small business that works with public, private, and non-profit sector clients to develop geospatial data processing pipelines & build software that helps answer big questions about our health, our infrastructure, and our changing planet.