Desktop Systems Specialist 1 Onto Innovation IncDesktop Systems Specialist 1Wilmington, MAOnto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Support endpoint security tools including anti‑malware, EDR/XDR agents, BitLocker encryption, MFA, conditional access, secure configuration baselines, and identity lifecycle workflows.
Help Desk Technician Cognex CorporationHelp Desk TechnicianNatick, MA$29–$44 / hourExperienced working with external vendors and internal teams across diverse environments, troubleshooting technical issues, gathering and clarifying requirements, and explaining complex information in a clear, accessible manner while providing high-quality customer and end-user support. The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365, Windows 10, Printers, copiers, remote access, audio/video conferencing and IT related administrative tasks.
HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
IS Support and Help Desk Manager Sturdy Memorial HospitalIS Support and Help Desk ManagerAttleboro, MA$101,120.77–$157,957.62 / yearProject Work: Plan, prioritize, and oversee end-user technology initiatives and operational projects, including workstation refreshes, deployments, support tool improvements, and other service delivery enhancements, ensuring timely execution and effective use of resources. Required Qualifications and Skills: Demonstrated leadership experience managing and leading end-user support, help desk, and desktop support operations including staff development, service metrics, process improvement, and operational oversight.
NewHelp Desk II Harbor ITHelp Desk IIBoston, MassachusettsFamiliarity with modern endpoint and mail security tooling: EDR/antivirus/mail filtering platforms (e.g., SentinelOne, Microsoft Defender for Endpoint, Proofpoint, Mimecast, Barracuda), MFA and identity platforms (e.g., Duo, Okta, Entra ID). · Administer and troubleshoot Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Entra ID, Active Directory, and Intune-managed endpoints — including GPO management and security configurations.
Help Desk Technician Centuria CorporationHelp Desk TechnicianHanscom Air Force Base, MAAs one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Using Unit Software License Management procedures, install and troubleshoot authorized software for customers in a timely manner; ensures all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.
Materials Management Information Systems Administrator Lahey Hospital and Medical CenterMaterials Management Information Systems AdministratorMA$72,800–$97,979 / yearNeeds to have understanding of reports and data extraction in Workday to provide guidance to Report Writers on fields and report structure, use the data for executing projects that enhance productivity and accuracy. Respond to Senior Management, Supply Chain, Finance and Clinical and Hospital manager requests for information by designing/creating processes and reports, producing some on request and some on automatic schedule.
Help Desk Manager InfoPeopleHelp Desk ManagerNeedham, MAThis role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.
Help Desk Support Engineer - Onsite Waltham/Burlington MA Area Blue MantisHelp Desk Support Engineer - Onsite Waltham/Burlington MA AreaBurlington, MABlue Mantis does not accept unsolicited agency resumes and ask that you do not forward resumes to Blue Mantis employees, any physical Blue Mantis location, or any Blue Mantis email address. Onsite Desktop Support Technician provides support to customer's End Users both in person, over the phone, and through ServiceNow Ticketing system.
Business Information Systems Assistant UnitedHealth Group IncBusiness Information Systems AssistantBoston, MA$16–$29 / hourWorks collaboratively with pharmacy operations, clinical staff, and information systems teams to support current pharmacy technology solutions and future application initiatives, including participation in the planning, implementation, and optimization of Epic Willow Ambulatory Pharmacy. Assists with planning, testing, training, and implementation activities for current and future pharmacy technology initiatives, including EnterpriseRx and Epic Willow Ambulatory.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, MassachusettsPRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Information Systems Security Administrator RTXInformation Systems Security AdministratorMassachusettsCollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
Information Systems Security Administrator RTX CorpInformation Systems Security AdministratorWestford, MACollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
Senior Help Desk Analyst Veolia Environnement SASenior Help Desk AnalystBoston, MA$85,000–$100,000 / yearPrimary Duties/Responsibilities: Responsible for delivering white glove IT support by promptly responding to all Service Requests and Incidents across multiple channels - including telephone, walk-ups, chats, and self-service queue - while providing a personalized, high-touch experience with a target of an 80% first-contact closure rate. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Service Desk Technician American Operations CorporationService Desk TechnicianHanscom Air Force Base, MA$64,000 / yearThe position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
Service Desk Technician Wolf & Company, P.C.Service Desk TechnicianBoston, Massachusetts$55,000–$65,000 / yearFull timeThe Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.
Information Systems Security Officer (Onsite) RTXInformation Systems Security Officer (Onsite)MassachusettsExperience with compliance-based auditing using the Risk Management Framework (RMF), Defense Counterintelligence and Security Agency (DCSA) Assessment and Authorization Guide (DAAG), Joint SAP Implementation Guide (JSIG), National Industrial Security Program Operating Manual (NISPOM). Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
Information Systems Security Officer (Onsite) RTX CorpInformation Systems Security Officer (Onsite)Cambridge, MAExperience with compliance-based auditing using the Risk Management Framework (RMF), Defense Counterintelligence and Security Agency (DCSA) Assessment and Authorization Guide (DAAG), Joint SAP Implementation Guide (JSIG), National Industrial Security Program Operating Manual (NISPOM). Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).