Information Assurance Security Engineer (IASE) / Information Systems Security Engineer (ISSE) Leidos Holdings IncInformation Assurance Security Engineer (IASE) / Information Systems Security Engineer (ISSE)Suitland, MD$107,900–$195,050 / yearIn this engineering-focused role, you will actively secure, administer, harden, and maintain critical systems and infrastructure while collaborating across network, systems, cybersecurity, and architecture teams to continuously strengthen and evolve the organization's overall security posture. Extensive experience with Intelligence Community (IC), Department of Defense (DoD), Defense Information Systems Agency (DISA), NAVINTEL Cybersecurity, Fleet Cyber Command (FLTCYBERCOM), and DoDIIS processes, tools, systems, reporting mechanisms, and requirements supporting Assessment and Authorization (A&A).
Security Officer (1St Shift) Institute for Defense AnalysesSecurity Officer (1St Shift)Alexandria, VA$42,291–$67,666 / yearThe Institute for Defense Analyses (IDA) operates three Federally Funded Research and Development Centers supporting federal decision making - two serving the Department of War and one serving the Office of Science and Technology Policy in the Executive Office of the President of the United States. A strong employee and corporate culture of work-life balance, including commitment to average 40-hour work weeks through flex time, partial telework options, and expectation of communication only during core business hours.
Cyber IT Specialist – 1st Shift Lead PeratonCyber IT Specialist – 1st Shift LeadBeltsville, Maryland$80,000–$128,000 / yearFull timeOversee a team of Cyber IT Specialists in daily proactive monitoring and troubleshooting, ensuring optimal performance and swift resolution of issues to maintain cybersecurity integrity. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required General Dynamics Information TechnologyMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret RequiredWashingtonOur work depends on a Mid-Level Help Desk Technician joining our team to bring independent problem-solving, advanced operating system knowledge, and process-driven documentation skills to a fast-paced environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required General Dynamics Information TechnologyJunior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Our work depends on a Junior Help Desk Technician joining our team to bring routine troubleshooting capabilities, a dedication to white-glove service delivery, and professionalism to a fast-paced environment.
NewSupervisory IT Specialist United States ArmySupervisory IT SpecialistWashington, DC$125,776–$187,093 / yearSpecialized and Other Experience: One year of specialized experience which includes at least 3 of the following 4 competencies: 1) Leading the planning, development, implementation, and maintenance of enterprise-wide automated information systems or complex software applications; 2) Providing technical leadership, project management, or supervision to a team of IT professionals; 3) Managing IT service delivery and lifecycles utilizing structured service management frameworks to meet established service level agreements and performance metrics; 4) Evaluating technical requirements, coordinating with stakeholders, and developing IT capital planning, engineering change proposals, or acquisition documents. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Help Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527) Advantage Engineering & IT Solutions IncHelp Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527)Annapolis Junction, MDRemoteFull timeMission essential position: May include work on holidays when required Core Responsibilities:Respond to user inquiries via phone, email, chat, or ticketing systemsLog and track support requests using help desk ticketing systemDiagnose and resolve basic technical issues related to hardware, software, and network connectivityProvide step-by-step guidance to users for troubleshooting common problemsEscalate complex issues to second-level support or specialized teams, when necessary, via ticketing system Technical Support Tasks:Install, configure, and update software on user devicesAssist with password resets, account lockouts, and access issuesSupport basic printer, scanner, and peripheral troubleshootingHelp maintain inventory of IT assets (e.g., laptops, monitors, or accessoriesDocumentation & ReportingDocument and report solutions and procedures for recurring issues for leadership review. Certifications:IAT Level 1CompTIA A+ CECompTIA Network+ CETraining not acceptable to meet CE Requirement Requirements: High School diploma or GED with 10 years or experience;ORBachelors degree with 5 years of experience.
Information Systems Security Officer ISSO 1 | TS/SCI w/ poly Security Clearance Tulzi TechnologiesInformation Systems Security Officer ISSO 1 | TS/SCI w/ poly Security ClearanceAnnapolis Junction, MarylandTulzi Technologies, LLC (Tulzi) prides itself on an open, and honest culture in the workplace which builds morale conducive to inspiring growth on our team, while balancing lifestyle by supporting personal and family goals with flexibility. Experience is to include at least one (1) of the following areas: knowledge of current security tools, hardware/software security implementation; communication protocols; and encryption techniques/tools.
Systems Engineer, Day Shift, Information Technology Shady Grove Adventist HospitalSystems Engineer, Day Shift, Information TechnologyGaithersburg, MD$89,356.80–$134,035.20 / yearAt least three primary technology certifications covering one or more technologies including but not limited to server, storage and infrastructure application certifications preferred (ie: Microsoft/AIX/Linux Server products, SQL Server, Active Directory, Azure, IBM/EMC Storage, VMware, Citrix XenApp and XenDeskop). Participate in the creation of detailed work breakdown structures for the implementation of infrastructure platform and application upgrades and implementations Facilitate conversations across AHC employees and vendors and other support teams while implementing or upgrading technology platforms.
Helpdesk Shift Supervisor Maximus IncHelpdesk Shift SupervisorAnnapolis Junction, MDMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Helpdesk Shift Supervisor (Annapolis Junction, MD) Maximus IncHelpdesk Shift Supervisor (Annapolis Junction, MD)Annapolis Junction, MDMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Duties include coaching, approving timesheets, managing workstreams and workloads, and ensuring shifts are covered with appropriate back-up in the event of unexpected circumstances.
Help Desk Systems Administrator, Tier 1, 12-10pm (AE26080924) GTSC-Talent SolutionsHelp Desk Systems Administrator, Tier 1, 12-10pm (AE26080924)Annapolis Junction, MarylandRemoteIf you are interested in a fulfilling career that utilizes your professional skills and education at a company that values your expertise, helps you obtain and maintain a U.S. security clearance, and enables you to help strengthen the U.S. intelligence community, explore the opportunities GTSC has available now! Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.
Unclassified Help Desk Manager - Top Secret clearance General Dynamics Information TechnologyUnclassified Help Desk Manager - Top Secret clearanceWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital.
Unclassified Help Desk Manager - Top Secret clearance General Dynamics CorpUnclassified Help Desk Manager - Top Secret clearanceWashington, DC$111,155–$150,385 / yearHow an Unclassified Help Desk Manager Will Make an Impact: Act as the senior manager for unclassified help desk operations, providing leadership and guidance to technicians and newly promoted team leads. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
Help Desk Tier 2 Lead CACI International IncHelp Desk Tier 2 LeadNational Harbor, MD$61,600–$129,300 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Responsibilities: As a FEMA Help Desk Tier 2 Lead, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer service for financial systems'' related questions.
Help Desk Technician Tier III StratAcuity Staffing Partners IncHelp Desk Technician Tier IIIWashington, DC$36–$41 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Provides technical assistance and support related to computer systems, hardware, and software; respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
Tier I Help Desk Analyst KeenLogicTier I Help Desk AnalystWashington, DCTier I Help Desk Agent KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices. Provides Tier I technical support for software, hardware, and network issues by performing initial problem diagnosis and guiding users through step-by-step solutions, or by applying established procedures to resolve first-tier support issues.
NewHelp Desk Technician Atlantic Automotive Corp.Help Desk TechnicianBaltimore, MD$18–$20 / hourCandidates will have a proven record of promoting customer service and previous IT experience is a plus but we will gladly train someone that is energetic, team oriented and professional, with outstanding telephone and written communication skills. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided.
APACS Help Desk Coordinator Apogee Engineering LLCAPACS Help Desk CoordinatorArlington, VAMinimum Experience: Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor''s degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience. Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.