Help Desk Administrator Genting New YorkHelp Desk AdministratorNew Yorkli>Perform help desk ticket intake and triage, ensuring incidents and service requests are logged accurately, categorized correctly, prioritized appropriately, and routed to the correct support teams. This role is responsible for help desk ticket intake, triage, first-touch technical support, and coordination of user provisioning activities, while ensuring accurate documentation and adherence to service level agreements (SLAs).
Systems Engineer ApplecartSystems EngineerNew Yorkli>Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle’s online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party’s most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher. Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists.