Senior IT Help Desk Technician CACI International IncSenior IT Help Desk TechnicianKing of Prussia, PA$67,800–$142,200 / yearSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
IT Help Desk Technician (Remote - United States, Full-Time) Texas Sports Academy MainIT Help Desk Technician (Remote - United States, Full-Time)RemoteTroubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step. Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions.
NewIT Support Specialist Sony Playstation NetworkIT Support SpecialistLos Angeles, CA$86,000–$129,000 / yearFamiliar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) - NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
Specialist, IT – GxP Technical Support Rocket PharmaceuticalsSpecialist, IT – GxP Technical SupportCranbury, New Jersey$54,000–$72,000 / yearFull timeThe position works closely with Quality Assurance (QA), Computer System Validation (CSV), Infrastructure, Security, Business System Owners, and vendors to ensure that regulated systems remain secure, compliant, and operational. We are committed to compensating employees equitably based on several factors, including responsibilities and level of the position, depth and types of the employee’s experience, location of the position and availability of similar talent in a competitive market.
Help Desk Specialist I - Tier 1 Support TEEMAHelp Desk Specialist I - Tier 1 SupportOrlando, FL$45,000–$47,000Key responsibilities include troubleshooting application and access issues, documenting incidents, managing ticket workflows, escalating complex problems, and keeping users informed throughout the resolution process. Join a collaborative technical support team providing frontline assistance to external users, business partners, and government stakeholders in a 24/7/365 operations setting.
NCIS Help Desk Analyst Tier 1 | Active Top Secret clearance General Dynamics Information TechnologyNCIS Help Desk Analyst Tier 1 | Active Top Secret clearanceConsult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Help Desk Manager CPM Holdings, Inc.Help Desk ManagerWaterloo, IAWindows 10/11, Microsoft 365, Active Directory/Entra ID, ServiceDesk Plus, Intune, SmartDeploy, PowerShell, SharePoint, Microsoft Teams, VPN technologies, endpoint security solutions, and remote support tools. The IT Help Desk Manager leads CPM's global IT Help Desk organization, ensuring exceptional customer service, operational excellence, and continuous improvement of IT support services.
Help Services Coordinator University of VirginiaHelp Services CoordinatorCharlottesville, VAProduces and shares operational reports, metrics, and service analyses; identifies trends affecting service levels and customer experience; investigates root causes; and coordinates improvements and mitigations with ITS and University partners to support management decision-making and continuous improvement. Monitors ticket flow between the Help Desk and referral groups; reviews referrals for compliance with established procedures; identifies and corrects misrouted cases, categorization errors, and process breakdowns; and works with referral groups and technical teams to support timely resolution.
Specialist, IT - GxP Technical Support Rocket Pharmaceuticals IncSpecialist, IT - GxP Technical SupportCranbury, NJ$54,000–$72,000 / yearThe position works closely with Quality Assurance (QA), Computer System Validation (CSV), Infrastructure, Security, Business System Owners, and vendors to ensure that regulated systems remain secure, compliant, and operational. We are committed to compensating employees equitably based on several factors, including responsibilities and level of the position, depth and types of the employee's experience, location of the position and availability of similar talent in a competitive market.
Help Desk Technician Veracity Software IncHelp Desk TechnicianMilwaukee, WIThe Help Desk Technician will serve as a primary point of contact for users experiencing technical difficulties and will be responsible for diagnosing issues, resolving trouble tickets, escalating complex incidents when necessary, and ensuring excellent customer service throughout the support process. The ideal candidate will possess strong technical troubleshooting skills, excellent communication abilities, customer service experience, and hands-on knowledge supporting enterprise desktop environments and business applications.
Help Desk Manager Capital Rx, Inc.Help Desk ManagerCharlotte, NC$100,000–$110,000 / yearBy delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform.
Help Desk Technician Augusta Technical CollegeHelp Desk TechnicianAugusta, GeorgiaResolve routine problems as instructed or escalate more complex issues to appropriate personnel; Install, upgrade, and troubleshoot hardware and software as needed; Instruct customers in correct procedures, special requirements, restrictions, and supporting documentation needed to complete the relevant process; Respond to questions from callers and walk-ins, providing general information and helping to resolve issues with technology in offices and computer labs. Provide end user support and customer service; Initiate and maintain customer support for computer software and application services; Monitor Help-Desk work orders, providing support and resolution.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Kennedy Space Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA Kennedy Space CenterMerritt Island, FLRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Wallops ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA WallopsVARemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Armstrong ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA ArmstrongEdwards, CARemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Help Desk Specialist ManTech International CorpHelp Desk SpecialistAnnapolis Junction, MD$75,500–$125,600 / yearThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. You will help troubleshoot complex issues across Linux and Windows environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support.
User Support Analyst I (Weeknights and Weekends) Munger, Tolles & Olson, LLPUser Support Analyst I (Weeknights and Weekends)San Francisco, CaliforniaLos Angeles and San Francisco Offices : For all positions based in the Los Angeles and San Francisco offices, residency within the state of California and within a reasonable commutable distance to the assigned office is required depending on the firm's discretion and the nature of the role. Maintain and continuously expand strong working knowledge of current firm-supported and future technologies and software to provide technically accurate solutions to end-users.
IT Help Desk Support Specialist 1 America's Car-Mart, Inc.IT Help Desk Support Specialist 1Rogers, ARPart timeEmployee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs. This is an exciting opportunity to develop your skills while supporting and maintaining critical infrastructure components that help drive our business.
NewProduction Team Member | Full-Time 2nd & 3rd Shift Poly-Wood LLCProduction Team Member | Full-Time 2nd & 3rd ShiftRoxboro, NC$16–$17 / hourmanufacturing, production, assembly, operator, machine, line, laborer, material handler, shipping, associate, packer, packager, packaging, CNC operator, fabricator, welder, machinist, forklift, operator, technician, sewing, sewer, general labor . Full-time, non-exempt employees who have completed 60 days of continuous employment and are regularly scheduled to work at least 30 hours per week may be eligible to participate in voluntary benefit plans.
Help Desk Analyst 2 4P ConsultingHelp Desk Analyst 2Atlanta, GeorgiaRemoteReview accounts for accuracy of provision or deprovision based on requests • Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN • Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested • Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards • Communicate status of processed onboard or offboard requests to hiring managers • Resolve requests within SLA while providing the highest level of customer service • Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow or Okta is a plus • Must have work authorization that allows candidate to work in the United States Position Responsibilities: • Receive and track onboard and offboard requests; check the requests for completeness and accuracy • Submit requests for new accounts using ServiceNow ticketing system.