div>Responsibilities:
- Answering incoming phone calls promptly and courteously
- Taking accurate food orders and communicating them to the kitchen staff
- Addressing customer questions and concerns with a positive attitude
- Handling customer complaints and resolving issues
- Taking payments and processing transactions accurately
- Maintaining a clean and organized work area
- Assisting with any general tasks that may be required
.
Requirements:
- Previous experience in a customer service-related role preferred
- Excellent communication and active listening skills
- Ability to multitask and remain organized in a fast-paced environment
- Strong attention to detail
- Availability to work weekends and evenings as required
.