Team Lead, Implementation & Support DoubleVerify Holdings IncTeam Lead, Implementation & SupportNew York, NY$88,000–$106,000 / yearSince 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best in class solutions across the digital advertising ecosystem, helping to build a better industry. Own resolution of complex Support tickets involving marketing discrepancies, data quality issues, and attribution questions, applying established troubleshooting frameworks and escalation paths.
Head of Customer Support Obsidian Security IncHead of Customer SupportNY$165,000–$199,000 / yearWe protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies. With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
Head of Customer Support Obsidian SecurityHead of Customer SupportNew York, NY$165,000–$199,000 / yearWe protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world's largest Fortune 1000 and Global 2000 companies. With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
NewMaven Java Support Engineer Conduent IncMaven Java Support EngineerNY$80,080–$104,000 / yearMaven is used by multiple states and cities in the U.S. and internationally to manage viral outbreaks which require the highest levels of visibility and coordination across all facets of a crisis to ensure prevention, protection, and recovery for those at risk. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
NewSupport Engineer II StratAcuity Staffing Partners IncSupport Engineer IINYRemote$32–$38 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
AI Support Engineer Lead (US) Dust FranceAI Support Engineer Lead (US)New York, NY$240,000–$350,000 / yearDesign, ship, and maintain AI agents and automation workflows that reduce manual support load: think ticket classification, acknowledgment automation, response drafting, incident detection, and proactive user outreach. You will define, ship, and continuously iterate on the infrastructure that lets Dust deliver a world-class support experience at scale: AI agents, automation workflows, classification systems, knowledge systems, and tooling built on top of Dust itself.
DIGITAL SYSTEM SUPPORT ANALYST Dassault Falcon Jet CorpDIGITAL SYSTEM SUPPORT ANALYSTLittle Ferry, NJ$82,000–$95,000 / yearJOB SUMMARY: Under direction of the Manager, Digital Transformation, the Digital Services Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. Note: the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.
Training & Support Specialist-Finance New York University School of MedicineTraining & Support Specialist-FinanceNew York, NY$70,481.60–$75,684 / yearAdditionally, review business processes related to Finance Training & Support in order to gain a complete understanding of the current procedures, identify improvements, document current and updated processes while working with the team to maintain and improve customer service and training provided to the end users. The Specialist will also plan, produce and/or administer training programs within the Finance Division of NYU Langone Health, with focus on developing a partnership between Finance and the NYULH community in order to improve customer relations and service.
Application Support Engineer AQRApplication Support EngineerGreenwich, CT$110,000–$140,000 / yearReason through technical issues using an array of technical skills including log analysis, systems performance analysis, stack-trace diagnosis, database analysis, reproduction of problems, and software debugging. This is an individual contributor role where you will work on a dynamic team to support a sophisticated technical process and user-base, resolve production problems as they arise, and contribute to strategic projects that improve our organization.
Flex Support Engineering Crestron Electronics IncFlex Support EngineeringNJ$65,500–$93,500 / yearOur automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. The primary responsibility of the Flex Support Engineer is to attain and document a clear description of problems reported, via incoming support phone calls or online submissions, and apply their knowledge to resolve the issue or investigate further and collect specific information to work toward resolution or escalation.
Customer Support Learning & Enablement Specialist Mercury Technologies IncCustomer Support Learning & Enablement SpecialistNew York, NY$106,200–$132,800 / yearDesign high-impact learning experiences: Apply evidence-based instructional design to create clear, engaging, creative, and compliant learning across formats - including live sessions, virtual trainings, and on-demand resources (videos, micro-learnings, SOPs, facilitator guides, and assessments). Clear communication, systems thinking, and ownership: You translate complex ideas into simple, actionable content, partner effectively across teams to drive alignment, and think beyond one-off solutions-taking responsibility for outcomes and continuously improving how learning scales.
Executive & Site Lead Technical Support Manager VOYA Financial Inc.Executive & Site Lead Technical Support ManagerNew York, NY$114,480–$170,070 / yearGet to Know the Opportunity: The Executive & Site Lead Technical Support Manager is responsible for leading the Executive Tech Services (ETS) site leadership team and maintaining overall accountability for the delivery of 24/7 white-glove, concierge-level IT support to executives and staff across a fast-paced financial services environment. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives.
Trade & Settlement Technology Support, Assistant Vice President Mitsubishi UFJ Financial GroupTrade & Settlement Technology Support, Assistant Vice PresidentNew York, New YorkAdditionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. This role requires deep expertise in trade flows, securities processing, cash management, and settlement across platforms such as Broadridge BPSA, ICI, COGNOS, DTCC MUSA, Postedge, IHS Markit WSO, GLOSS, Loanet, and EquiLend.
Application Support Engineer AQR Capital Management LLCApplication Support EngineerGreenwich, CT$110,000–$140,000 / yearReason through technical issues using an array of technical skills including log analysis, systems performance analysis, stack-trace diagnosis, database analysis, reproduction of problems, and software debugging. This is an individual contributor role where you will work on a dynamic team to support a sophisticated technical process and user-base, resolve production problems as they arise, and contribute to strategic projects that improve our organization.
Senior IT Support Engineer JustworksSenior IT Support EngineerNew York, NY$121,000–$151,000 / yearExperience leveraging AI tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar tools to improve technical troubleshooting, documentation, scripting, research, and operational efficiency while applying sound technical judgment and maintaining security, accuracy, and data privacy best practices. You combine exceptional white-glove customer service with strong technical expertise, a passion for solving complex problems, and a continuous improvement mindset.
Tier 2 - Support Specialist (East Coast) OdasevaTier 2 - Support Specialist (East Coast)New York, NY$90,000–$100,000 / yearWith the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations. Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges.
Technical Sales Support Rep IV RELX Group plcTechnical Sales Support Rep IVNew York, NY$78,800–$131,300 / yearIf performed in Illinois, the base pay range is $82,800 - $137,800.If performed in Chicago, IL, the base pay range is $86,700 - $144,400.If performed in New York, the base pay range is $86,700 - $144,400.If performed in New York City, the base pay range is $94,700 - $157,500.If performed in Rochester, NY, the base pay range is $78,800 - $131,300.If performed in New Jersey, the base pay range is $93,016 - $148,584.If performed in Ohio, the base pay range is $74,900 - $124,700. Counsellink delivers Contract Lifecycle Management, Work Management, Financial Management and Vendor Management solutions in one easy-to-use cloud-based platform for management digital assets/contracts, controlling costs, maximizing productivity, and making better decisions - all supported by powerful Dashboards and Analytics along with powerful AI powered by Lexis Nexis Protege that provides its clients with powerful insights across the platform.
Training & Support Specialist-Finance NYU Langone HealthTraining & Support Specialist-FinanceNew York, NY$70,481.60–$75,684Full timeAdditionally, review business processes related to Finance Training & Support in order to gain a complete understanding of the current procedures, identify improvements, document current and updated processes while working with the team to maintain and improve customer service and training provided to the end users. The Specialist will also plan, produce and/or administer training programs within the Finance Division of NYU Langone Health, with focus on developing a partnership between Finance and the NYULH community in order to improve customer relations and service.
Customer Support Specialist, Payments JustworksCustomer Support Specialist, PaymentsNew York City, NY$32.21–$39.18 / hourExplain complicated concepts and compliance related to payroll tasks (final pay terminations, overpayments, manual payments) in simple, user-friendly terms for our customers, providing them with both product and subject matter education. In this role you will support our small business customers with inquiries related to payroll, payments, tax, billing, customer retention, company offboarding, and reporting, and contribute to internal discussions regarding product enhancements.
Support Escalation Management Microsoft CorpSupport Escalation ManagementNY$97,600–$188,400 / yearThere is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
Support Operations Engineer Gigs IncSupport Operations EngineerNew York, NY$150,000–$180,000 / yearOur offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech.
Supervisor, Hardware Support RQI Partners LLCSupervisor, Hardware SupportNY$70,000–$80,000 / yearThis role leads specialists who manage complex cases, oversee hardware return activities, and partner with the Field Services Manager and the Distribution Center to escalate unresolved issues, communicate fulfillment impacts, and ensure consistent case management and a consistent customer experience. Position Overview: This role oversees escalated hardware support and Level 2 (L2) Intune application support cases, ensuring issues are prioritized, documented, and resolved within established service level agreements (SLAs).
ASG Support Technician II Motorola Solutions IncASG Support Technician IINew York, NYRemote$40,000–$45,000 / yearOur platform leverages machine learning, artificial intelligence, and a massive network of mobile License Plate Reader (LPR) cameras to provide critical data to public safety and commercial sectors. By maintaining the world's largest shareable database of vehicle location information, we help our customers shorten response times and improve the speed and accuracy of investigations.
Lead Treasury Management Small Business Support - Woodbridge (Hybrid) Provident Financial Services IncLead Treasury Management Small Business Support - Woodbridge (Hybrid)Woodbridge, NJ$31.18–$38.97 / hourPOSITION SUMMARY: Provident Bank is seeking a Lead Treasury Management Small Business Support professional to supervise and support a team of Treasury Management Customer Support Specialists serving our small business clients. This role plays a critical part in ensuring high‑quality service delivery, strong risk controls, and an exceptional customer experience across treasury management products and digital banking services.
Digital System Support Analyst DFJ CareersDigital System Support AnalystLittle Ferry, New JerseyUnder direction of the Manager, Digital Transformation, the Digital Services Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. Note: the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.
National Architectural Technical Specialist Sika CorpNational Architectural Technical SpecialistJersey City, NJ$110,000–$130,000 / yearWith more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries. Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry.
Local Technical Specialist Jaguar Land Rover Automotive PlcLocal Technical SpecialistMahwah, NJReporting to the Manager for Local Technical Support, the successful candidate will provide technical support to Jaguar Land Rover retailers in North America via the Global Concern Management (GCM) system to repair complex technical issues on customer vehicles and to offer guidance for repairs involving specialist insight. Proactively engage in the regular aged case reviews with LTS team leads, LPE, and other support functions to promote a timely fix; escalate where issue is technical, process or parts related.
Field Service Specialist - Ion Chromatography Metrohm USA, Inc. (formerly Brinkmann Instruments Inc.)Field Service Specialist - Ion ChromatographyLong Island, NYWe're currently seeking a Field Service Specialist with ion chromatography (IC) expertise to support our customers across a territory that includes New York City and Boston, ideally based in the Long Island, NY area. As a Metrohm Field Service Specialist, you'll be the face of our Ion Chromatography Service team-providing technical support and on-site service that keeps our customers' instruments running at peak performance.
Content Specialist Fi Smart Dog CollarContent SpecialistNew York, New YorkYou'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.
Content Specialist FiContent SpecialistNew York, NY$25–$40 / hourYou'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.
NewResearch & Application Specialist - Hygiene ArxadaResearch & Application Specialist - HygieneMorristown, New JerseyNutrition, Care & Environmental (NCE) , meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications. This role is focused on delivering innovative solutions through new inventions, advanced formulation insights, and novel product formats that enhance disinfection efficacy, cleaning performance, and aesthetic attributes.
Hemming Specialist | NYC 5th Ave Lululemon Athletica IncHemming Specialist | NYC 5th AveNew York, NY$22.50–$25.89 / hourHemming Hubs and Joineries: Hemming Hubs and Joineries at lululemon are located in select stores as directed by the Store Support Center and offer in-store hemming and select product repairs. Hemming Specialists are responsible for executing high quality hemming, engaging and connecting with lululemon guests, sharing top-quality product education and relevant information about the local community and lululemon culture.
NewProduct Innovation & Strategic Planning Officer Apple BankProduct Innovation & Strategic Planning OfficerNew York, New YorkDrive cross-functional collaboration across Branch Administration, Digital Banking, and Marketing to design and support deposit products and services that resonate with diverse customer segments, enhance the customer experience, and support relationship acquisition, deposit growth, business development, and branch expansion. As a leader within Branch Administration, the incumbent supports retail branch objectives and key performance indicators and partners closely with the Director of Retail Sales and the Director of Retail Business Banking & Leadership Development to advance core sales and service initiatives.
Field Applications Scientist, Immunoassay Specialist Bio-Techne CorpField Applications Scientist, Immunoassay SpecialistNew York, NY$85,600–$140,800 / yearWe are currently seeking an outstanding Field Applications Scientist, Immunoassay Specialist based in the Metro New York area to provide exceptional sales and customer support for our revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families, including Simple Plex Ella and Luminex platforms.
Client Services Specialist SeatGeek IncClient Services SpecialistNew York, NY$56,000–$81,000 / yearAs part of our evolving Client Services organization, successful candidates will initially support implementation and onboarding initiatives, partnering with clients and internal teams to configure solutions, deliver projects, and ensure successful launches. Assist with software configuration and maintenance, including event setup, access control, tax and fee configuration, payment settings, reporting requirements, online offers, and distribution partner integrations.
Senior Technical Specialist - Hardlines (Physical and Mechanical) SGS SASenior Technical Specialist - Hardlines (Physical and Mechanical)Fairfield, NJ$64,000–$86,000 / yearThe Senior Technical Specialist is responsible for providing technical expertise and regulatory guidance for toys, juvenile products, and other assigned product categories intended for the U.S. and Canadian markets. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Technical Specialist - Hardlines (Chemistry) SGS SATechnical Specialist - Hardlines (Chemistry)Fairfield, NJ$64,000–$86,000 / yearWith over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Build and maintain strong relationships with internal and external stakeholders, including manufacturers, importers, retailers, industry associations, and regulatory bodies.
Technical Quality Specialist Figma IncTechnical Quality SpecialistNew York, NY$45.20–$80.30 / hourFigma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Sales Specialist (Construction and Technical) Leviton Manufacturing Co IncSales Specialist (Construction and Technical)New York, NYRemote$120,000–$140,000 / yearproduct management, engineering, and marketing) Develop an annual sales plan in conjunction with Regional sales, corporate sales and budget goals Establish daily integrated communications with the electrical Regional Sales Manager and their Team(s) Develop trusting relationships with regional technical specifying community to include Architects, Engineers, and Design-Build construction organizations Qualifications Deep technical product knowledge for Commercial, Industrial, Controls, and Residential products Excellent communication skills, both verbal and written Excellent presentation skills Strong ability to collaborate and build relationships with the Distribution Sales team and external customers and contractors Experience in the industry, preferably as a contractor and/or in selling to contractors Disciplined in approach and proven track record of teaming successfully Possess strong leadership, relationship-building, and relationship management skills Outstanding oral, written, and verbal communication/presentation skills as well as negotiation skills Focused on developing and driving specifications through-out a sales cycle in a Team environment Maintains focus on the front end of a sales cycle to specify and influence Channel High level of comfort in communicating with every level of an organization from top level executives to field personnel Can transition in and out of complex accounts during a sales cycle Understands their role and how to leverage Regional management and Corporate management for support to increase market share in their region Knowledgeable with Day 1 construction, Day 2 support and MRO in an industrial/commercial facilities life cycle Proficient knowledge of Microsoft Office software is required specifically Word, Excel, PowerPoint Proficient with CRM tools such as Salesforce. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive.
Water Treatment Specialist BrenntagWater Treatment SpecialistWayne, New Jersey$110,000–$120,000 / yearThe two global divisions, Brenntag Essentials and Brenntag Specialties, provide a full-line portfolio of industrial and specialty chemicals and ingredients as well as tailor-made application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how, and digital solutions for a wide range of industries. Computer skills – Comfortably and confidently uses a computer and specialized software including but not limited to Microsoft Word, Excel, Outlook, and Salesforce or a similar CRM program as well as progressive artificial intelligence tools as provided.
Field Application Scientist (Clinical) *PC 260 Miltenyi BiotecField Application Scientist (Clinical) *PC 260New York City, New YorkYour Role: The Field Applications Scientist (FAS) is a key member of Miltenyi’s Commercial Sales team, playing a central role in customer success across flow cytometry, imaging, and clinical cell and gene therapy manufacturing platforms. Collaborate with sales team members (e.g., Technical Sales Representatives, Clinical Applications Managers, Spatial Biology Specialists) to understand customer requirements and design appropriate technical solutions.
Manager, Product Management - Enterprise Document Management Platform Capital One Financial CorpManager, Product Management - Enterprise Document Management PlatformNew York, NY$149,800–$171,000 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.