NewAccount Manager – Specialty Pharmacy (Infusion Therapies) JobotAccount Manager – Specialty Pharmacy (Infusion Therapies)Seattle, WA$95,000–$125,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role focuses on building strong provider relationships, generating qualified new patient starts, and serving as a trusted liaison between physicians, clinical stakeholders, and our infusion care teams.
NewRegional Sales Manager - Western US - Commercial Roofing JobotRegional Sales Manager - Western US - Commercial RoofingSeattle, WA$130,000–$160,000 / yearThe Regional Sales Manager will oversee sales performance across multiple locations in the Western U.S. This person will be responsible for leading commercial roofing sales teams, driving revenue growth, strengthening customer relationships, and building a repeatable sales process across the region. The right person will understand how to motivate experienced sales professionals, hold teams accountable to measurable activity, identify market opportunities, and help close significant re-roof, service, and maintenance roofing projects.
NewAccounting Manager JobotAccounting ManagerBellevue, WA$90,000–$120,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a forward-thinking accounting firm specializing in tax services, business assurance, and financial consulting for privately held mid-market businesses and high-net-worth individuals across the Pacific Northwest.
Assistant Manager - Branch Banking Heritage BankAssistant Manager - Branch BankingFederal Way, WA$31.83–$38.20 / hourThe Federal WayBranch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. 3+ years’ recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry – required.
NewMulti-Specialty Account Manager - Seattle, WA LundbeckMulti-Specialty Account Manager - Seattle, WAMukilteo, WA$110,000–$132,000We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
NewPrincipal Technical Program Manager, Search Customer Experience Amazon.com Services LLCPrincipal Technical Program Manager, Search Customer ExperienceSeattle, WAWe are looking for an entrepreneurial, dynamic, and customer-obsessed Principal Technical Program Manager to define and drive the joint technical architecture that spans multiple organizations. Are you passionate about delighting hundreds of millions of customers and building the best search experience to help customers make well-informed purchase decisions on Amazon?
NewTransmission System Manager, AWS Energy Team Amazon Data Services, Inc.Transmission System Manager, AWS Energy TeamSeattle, WAThe successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
NewAMER DC Delivery Operations Program Manager , Infrastructure Amazon Data Services, Inc.AMER DC Delivery Operations Program Manager , InfrastructureSeattle, WAMaintain funding request progress tracker to ensure requests’ timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide.
NewSr. Manager, Supply Chain Finance JobotSr. Manager, Supply Chain FinanceTacoma, WA$120,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Compliance & Reporting: Reconcile general ledger accounts, manage monthly variance analyses, and ensure all financial statements align with GAAP and month-end deadlines.
NewTax Manager - Partnerships & S-Corps (Remote) JobotTax Manager - Partnerships & S-Corps (Remote)Seattle, WARemote$130,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our full-time managers are anticipated to clock 2300 total hours annually, with 1375 hours billable—translating to a target of 50-55 hours per week during busy periods.
NewSenior Product Manager - Tech, Prime Video, Prime Video Experience Tech Amazon.com Services LLCSenior Product Manager - Tech, Prime Video, Prime Video Experience TechSeattle, WAThis role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines.
NewSenior Product Manager Tech, Prime Video Experience Team Amazon.com Services LLCSenior Product Manager Tech, Prime Video Experience TeamSeattle, WAThis role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+.
NewTechnical Infrastructure Program Manager, Global Project Standards Amazon Web Services, Inc.Technical Infrastructure Program Manager, Global Project StandardsSeattle, WAWe pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We support all AWS data centers and all of th servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
NewPrincipal Product Manager - Tech, Personalization and Monetization, Prime Video Personalization & Discovery Amazon.com LLCPrincipal Product Manager - Tech, Personalization and Monetization, Prime Video Personalization & DiscoverySeattle, WAPrime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. You will operate at the intersection of machine learning, customer experience, and business strategy, leading fast-paced, high-impact projects and partnering with experts in data science, ML engineering, and customer experience to ship ML-powered features at scale.
NewCare Manager Assistant - LPN Cottesmore of Life CareCare Manager Assistant - LPNGig Harbor, WA$36–$44Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide: Long-term care for residents needing ongoing skilled support and compassionate daily assistance. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of and interpersonal contact with patients.
NewAvionics Manager, Spacecraft Mechanical Amazon Kuiper Manufacturing Enterprises LLCAvionics Manager, Spacecraft MechanicalRedmond, WAExport Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
Finance Manager Way Forward ConsultingFinance ManagerBellevue, WA$63–$65 / hourContractoro Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress. • Collaborate with cross-functional teams to drive media, partnership and experiential programming planning and execution while representing appropriate channel partners’ views in order to effectively manage product lifecycle.
NewTerritory Manager of Healthcare Partnerships - Washington/Oregon Mom's MealsTerritory Manager of Healthcare Partnerships - Washington/OregonSeattle, WARemote$78,836–$110,000Effectively present Mom’s Meals products and services to a variety of audiences including managed care organizations as well as case managers, social workers, physicians, nurses and dietitians. Consistently utilize company programs and systems to maximize and prioritize each of the qualified Tier account engagements and create efficient weekly sales routes to meet scheduled meetings, drop-ins, and client educational opportunities.
Sales Executive ECC Exteriors, LLCSales ExecutiveTukwila, WAReporting to the Regional Sales Manager, this is an individual contributor role focused on developing new business, managing client relationships, and driving revenue across roofing, coatings, painting, siding, and other exterior scopes. Work closely with the Regional Sales Manager, estimating, and operations teams to ensure accurate scopes and competitive proposals.
Oncology Territory Manager, Hematology - Seattle Daiichi Sankyo, Inc.Oncology Territory Manager, Hematology - SeattleSeattle, WA$139,440–$209,160 / yearFull timeAchieves or exceeds sales objectives through promotion of product features and benefits to our key accounts: Academic Institutions, Hospitals, Infusion Centers, Hematologists, Hospitalist, Bone Marrow Transplant members, buying groups, distributors and wholesalers in assigned territory. Builds relationships with our customer base and key opinion leaders by personally visiting them, educating and influencing physicians and healthcare providers to prescribe Daiichi Sankyo, Inc.’s promoted products.
NewMulti-Specialty Area Sales Manager - Pacific Northwest LundbeckMulti-Specialty Area Sales Manager - Pacific NorthwestRedmond, WA$180,000–$200,000Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.
NewSelf Storage Facility Manager Osprey ManagementSelf Storage Facility ManagerTacoma, WAAs the Self Storage Facility Manager, you will be responsible for the day to day operation of the self-storage facility including excellent customer service, keeping the property clean, performing light landscaping/maintenance, providing tours of the property, and by meeting revenue goals by renting units, selling tenant insurance and other retail supplies. We are a full-service, commercial real estate firm that delivers highly specialized Asset Management Services and focuses primarily on Manufactured Housing and Self-Storage.
NewSenior Rooms Operations Manager Marriott International, IncSenior Rooms Operations ManagerRedmond, WA$80,170–$93,0002-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
NewSenior Director, Account Management LevelTen EnergySenior Director, Account ManagementSeattle, WA$185,000–$210,000 / yearAs Senior Director of Account Management, North America, you will lead the customer engagement function for every active LevelTen account in the region — across developers, corporate and utility buyers, advisors, partners, and data center hyperscalers. Corporate buyers, hyperscalers, and developers all need better tools and trusted partners to navigate an accelerating clean energy market, and LevelTen’s marketplace is the connective tissue.
Account Executive - Dealer Channel, West Region ECLAROAccount Executive - Dealer Channel, West RegionRenton, WAAs the face of Client to the assigned dealers, will collaborate with dealer principals, sales reps, and end-user customers to drive Client's visibility, promote key programs, and ensure alignment on shared revenue goals for digital imaging office products in the Western United States Region. Knowledge of, or ability to learn, technical product and workflow knowledge to assist the Dealer Sales Channel and End User Customers with detailed analysis and recommended Client's hardware and software solutions.
NewRegional Asset Manager Osprey ManagementRegional Asset ManagerSeattle, WA$65,000–$70,000 / yearDescription:Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. While working closely with Regional Property Managers and onsite teams, this role focuses on long-term asset growth, portfolio-wide initiatives, and aligning property performance with company investment goals.
Senior Engineering Project Manager JouléSenior Engineering Project ManagerRedmond, WA$85–$93 / hourThis hybrid contract opportunity is ideal for an experienced project manager with a strong background in medical device manufacturing, change implementation, and regulated quality systems who excels at driving cross-functional projects and coordinating stakeholders. You'll have direct visibility with leadership while helping ensure compliant, efficient product and process changes that support operational excellence and improved patient outcomes.
NewPrincipal Technical Product Manager, Liquid Cooling, Mechanical Products and Services Amazon Data Services, Inc.Principal Technical Product Manager, Liquid Cooling, Mechanical Products and ServicesSeattle, WADirect innovative, high-performance teams in developing integrated cooling solutions combining heat capture and heat rejection technology, optimizing facility-wide thermal management exceeding 100MW+ while achieving industry-leading mechanical PUE below 1.05. If you have experience leading the system level product strategy for mechanical products/solutions, have an extensive understanding of liquid-cooled solutions in data centers, and know how products should be operated to ensure quality and scalability, you may be a good fit.
NewDistrict Sales Manager Herc Rentals IncDistrict Sales ManagerSeattle, WA$100,000–$130,000 / yearThe District Sales Manager is primarily responsible for driving sales activities within assigned territory by managing sales team, performing sales forecasts, ensuring sales revenue and profit growth, reviewing market analyses and monitoring pricing objectives. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewCare Manager (Registered Nurse/RN) Cottesmore of Life CareCare Manager (Registered Nurse/RN)Gig Harbor, WA$45–$54Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide: · Long-term care for residents needing ongoing skilled support and compassionate daily assistance. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients.
NewEquipment Manager II System OneEquipment Manager IIKent, WA$60.77–$60.77 / hourMaintain a comprehensive inventory of all calibrated equipment, tools, and measurement devices, including tagging, labeling, and database entry in applicable asset management systems (e.g., Maximo). • Perform incoming and outgoing equipment inspections; identify and quarantine damaged, expired, or out-of-calibration items and initiate appropriate disposition or repair actions.
NewSr. Water Systems Product Manager, Mechanical Products & Services Amazon Data Services, Inc.Sr. Water Systems Product Manager, Mechanical Products & ServicesSeattle, WAThis PMT role specifically addresses the critical water and chemical engineering dimension of mechanical cooling products—ensuring that evaporative media, water treatment systems, and chemical programs are optimized for performance, cost, reliability, and environmental compliance at hyperscale. Our scope also includes emergent global scale remediation strategic efforts that impact Data Center capacity or availability and introducing and driving business improvement initiatives increasing visibility and enabling data driven decision making.
NewAssistant Branch Manager Herc Rentals IncAssistant Branch ManagerSeattle, WA$80,000–$85,000 / yearPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewCatering Services Manager - Seattle Convention Center AramarkCatering Services Manager - Seattle Convention CenterSeattle, WA$81,000–$85,000The Catering Services Manager, Seattle Convention Center, is a leadership position which leads all aspects of catering solutions and special events at the Convention Center. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
NewGrocery Department Manager Smart Foodservice Stores LLCGrocery Department ManagerSeattle, WAEnsure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
NewRoute Service Manager - UniFirst UniFirstRoute Service Manager - UniFirstTacoma, WA$63,678.12–$88,441.83The Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
NewSafety Manager MV TransportationSafety ManagerKent, WALeads the division in the area of safety organization regarding classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity. Reviews reporting of all vehicular, passenger and employee accidents/incidents for determination of cause and preventability, identifying potential trends to be addressed in future training efforts.
Technical Program Manager II (Display technology) BC ForwardTechnical Program Manager II (Display technology)Redmond, WAFull timeThe ideal candidate will have strong experience in display technology, image processing, and algorithm validation across hardware and software and a proven ability to plan and deliver end-to-end validation milestones that meet image quality requirements on real hardware. Drive cross-functional alignment and execution across interdependent workstreams including display hardware, testing, software, and architecture, ensuring dependencies are tracked and gaps are closed.
NewHybrid Remote Destination Sales Executive Marriott International, IncHybrid Remote Destination Sales ExecutiveBellevue, WARemote$36.06–$48.08Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative. • Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives).
Account Manager Hilti North America Inc.Account ManagerEverett, WAFull timeTime and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory. Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
Sr. Account Manager (Utilities) Motorola SolutionsSr. Account Manager (Utilities)Seattle, WARemoteFull timeMotorola Solutions, Inc., Enterprise Strategic Accounts Team provides mission/business critical communications products, video security solutions, enterprise software, and services to large global enterprise customers. Account Manager (Utilities) is responsible for coordinating all facets of Motorola Solutions' business relationship within their assigned account base including demand generation, sales, strategic account planning and overall client relationship management.
Strategic Customer Success Account Manager FlightSafety International IncStrategic Customer Success Account ManagerSeattle, WAFull timeUsing Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Senior Partner Account Manager FlightSafety International IncSenior Partner Account ManagerSeattle, WAFull timeThe main functions and key measures of success in this role are across the following areas: working as an integrated teammate to the field Sales organization, pipeline development including driving SI attach across the pipeline, facilitating co-planning and co-selling with SIs, helping to create and execute GTM and marketing demand generation activities, and effectively run the SI engagement practice across the NA CBU and EBU segment. Aligned to the DocuSign North America (NA) Commercial Business Unit (CBU) and Enterprise Business Unit (EBU), this individual will be responsible for deeply understanding the needs of the DocuSign Account Executives, and with their depth and knowledge of the DocuSign SI Managed Partner Roster, will recommend the most appropriately qualified SI to accelerate DocuSign Agreement Platform (DAP) opportunities and scale our reach within key customers.
Strategic Account Manager Motorola SolutionsStrategic Account ManagerSeattle, WAFull timeAvigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers. Identify key end-users and equip the team with resources to engage with contacts quickly and effectively, resulting in Motorola Solutions' differentiation, market leadership, and subject matter expertise that will help close deals.
National Account Manager JAS Forwarding (USA), Inc.National Account ManagerSeattle, WAFull timeOur services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The National Account Manager will ensure that they coordinate their efforts within their assigned group of stakeholders for each client (Regional Account Manager, Global Account Manager and local operations).
Enterprise Account Manager McKinstryEnterprise Account ManagerSeattle, WAFull timeThis role is designed to drive durable, recurring value both internally and externally aligning McKinstry's operational excellence with the evolving needs of clients in the life sciences and healthcare verticals. contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Channel Account Manager - West Region Motorola SolutionsChannel Account Manager - West RegionSeattle, WAFull timeReporting to Motorola Solution's Area Sales Manager, the Channel Account Manager (CAM) - Professional Commercial Radio acts as a primary contact for all PCR solutions enablement initiatives with Motorola Solution's Channel Partners in the assigned territory, proactively manages their relationships and deploys enablement actions and strategies in order to grow business and meet territory revenue goals. Work with PCR Partners to ensure that their staff have taken the appropriate training to deploy Motorola PCR solutions successfully, initiate live product training demonstrations.
Account Manager, AWM (West Region) - Future Opportunities Smith & Nephew, Inc.Account Manager, AWM (West Region) - Future OpportunitiesSeattle, WA$75,000–$110,000 / yearFull timeAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
Strategic Account Manager SanMarStrategic Account ManagerIssaquah, WA$120,000–$170,000 / yearFull timeTravel 1-2 weeks per month primarily for meetings and presentations at: corporate headquarters, trade shows, industry events, national account sales events, and from time-to-time coordinated meetings at key accounts/offices with SanMar Territory Managers. Work with sales analytics team to collect and analyze data concerning Strategic Account sales, profitability, programs and activities and work collaboratively across sales team to understand changes in business trends.
Senior Technical Account Manager Snowflake Inc.Senior Technical Account ManagerClyde Hill, WA$130,000–$170,100 / yearFull timeYou will also engage product, engineering, support, and other cross-functional team members to advocate for customer-impacting issues at scale, proactively educate customers post-production, and provide technical guidance. Lead customers through Well-Architected Framework outcomes, including security hardening (MFA, SSO/SAML, RBAC), DR/BCP readiness, AI observability and alerting design, platform modernization, and performance and cost optimization.