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Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
 
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

Gallagher

Senior Workers Compensation Claims Adjuster - OR/WA

Analysis Skills

Business Solutions

Claims Management

Claims Processing

Communication Skills

Community Support

Compensation and Benefits

Computer Skills

Corporate Policies

Customer Support/Service

Dental Insurance

Diversity

Embedded Systems

Equal Employment Opportunity (EEO)

Establish Priorities

Fitness

Flexible Spending Accounts

Healthcare

High School Diploma

Industry Standards

Litigation

Matching Gift Programs

Medical Conditions

Medical Genetics

Military

Problem Solving Skills

Process Improvement

Psychiatry and Mental Health

Statutory Laws

Sustainability

Team Player

Time Management

Training Program

Vision Plan

Worker's Compensation

[AW]-iCims

Introduction:
<div class="ewa-rteLine">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </div>

Overview:
Role specifics:<span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> <ul><li>Claims Background: Workers Compensation</li><li>Jurisdictional Experience: OR, WA</li><li>Active Adjusters' licenses: OR, WA</li><li>Location: This role is eligible for fully remote work </li></ul>

How you'll make an impact:
<ul><li>Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. </li><li>Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. </li><li>Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process </li><li>Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. </li><li>Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. </li></ul>

About you:
As a key member of our experienced Claims Adjuster team, you will: <ul><li>Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.</li><li>Work in partnership with our clients to deliver innovative solutions and enhance the claims management process</li><li>Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants</li></ul><span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> Required Qualifications: <ul><li>High School Diploma.</li><li>Minimum of 5 years related claims experience. </li><li>Appropriately licensed and/or certified in all states in which claims are being handled. </li><li>Knowledge of accepted industry standards and practices. </li><li>Computer experience with related claims and business software.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559685":720,"335559739":0,"335559740":240}"> </li></ul><span style="margin: 0px; padding: 0px; font-size: 10pt; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; color: #000000;" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> Desired: <ul><li>Bachelor's Degree</li></ul> #LI-KD1

Compensation and benefits:
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: <ul><li>Medical/dental/vision plans, which start from day one!</li><li>Life and accident insurance</li><li>401(K) and Roth options</li><li>Tax-advantaged accounts (HSA, FSA)</li><li>Educational expense reimbursement</li><li>Paid parental leave</li></ul>Other benefits include:<ul><li>Digital mental health services (Talkspace)</li><li>Flexible work hours (availability varies by office and job function)</li><li>Training programs</li><li>Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>Charitable matching gift program</li><li>And more...</li></ul>**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity<a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" target="_blank" rel="noopener">Click Here</a> to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Senior Workers Compensation Claims Adjuster

Service timeline focus is on larger Valued or 360 Clients for onboarding new accounts and establishing claims services with their carrier/TPA/applicable vendors, providing claims oversight, employer training, and scheduling Claim Reviews and various presentations. WC Claims Consultants work independently with clients and their carrier/TPA consulting on large reserves, coverage issues, return to work issues, settlements, and other items that have a significant impact on retention and premiums.

OVERVIEW Alera Group is looking for a WC Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, and Financial Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service. RESPONSIBILITIES Primary Role: The WC Claims Consultant's role is to work effectively with our Work Comp clients building solid relationships and retaining business. The WC Consultant works with all Sales Executives, internal Propel staff in Commercial Lines Departments, and externally with our Clients, Carriers and Vendors. Service timeline focus is on larger Valued or 360 Clients for onboarding new accounts and establishing claims services with their carrier/TPA/applicable vendors, providing claims oversight, employer training, and scheduling Claim Reviews and various presentations. Duties also include providing claims service for all Propel clients providing technical expertise and servicing as an advocate on client WC claim issues. WC Claims Consultants work independently with clients and their carrier/TPA consulting on large reserves, coverage issues, return to work issues, settlements, and other items that have a significant impact on retention and premiums. They may also present to prospects and clients at renewals, stewardship meetings and claim reviews. QUALIFICATIONS <ul><li>Contact with clients, carrier and TPA claims adjusters, internal customers, and vendors on regular basis to serve as advocate, liaison, mediator, and resource</li><li>Prepare, coordinate & present Claim Reviews, Status Spreadsheets and other Claim meetings as requested</li><li>Coordinate with client/insured to assist with coverage issues</li><li>Participate in presentations with clients and prospects as requested</li><li>Documentation in Sagitta and ImageRight as required</li><li>Identify and notify Risk Manager/Producer of claims trends to help facilitate a resolution</li><li>Function as back-up for other WC Claims Team members</li><li>Assist team with highly complex losses and questions related to such</li><li>Provide assistance to clients seeking to enhance their return-to-work programs</li><li>Provide claims management training, "WC 101" to clients to educate them on the claims process</li><li>Training and mentoring team members</li><li>Ability to problem solve independently and in collaboration with team members</li><li>Strong attention to detail, dependability, and ability to follow through on tasks.</li><li>Proficiency in Sagitta, ImageRight, Claims functions, Carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint).</li><li>Excellent oral and written communication skills, including public speaking and presenting to groups.</li><li>Washington and/or Oregon Agent's License with at least 5 years of experience in commercial, personal multiline, and workers' compensation claims.</li><li>Expertise in complex loss analysis and commitment to continued insurance education (e.g., INS, AIC, SCLA, CPCU, CCM).</li></ul>ADDITIONAL INFORMATION • Minimum 5 years claims experience related to Workers' Compensation • Proficient in complex loss analysis • Familiarity with and experience in WC claims litigation • Continued pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM) Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Salary range is $80K to $110K per year. We are anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. If you're a California resident, please read theCalifornia Consumer Privacy Actprior to applying. #LI-SE1 #LI-Hybrid #LI-Remote Location Type Hybrid, Remote

Alera Group

WC Claims Consultant

Brokerage

Consulting

Customer Retention/Renewal

Detail Oriented

Documentation

Follow Through

Inside Sales

Insurance

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Onboarding

Presentation/Verbal Skills

Profit & Loss Analysis

Risk Analysis

Risk Management

Sales Management

Spreadsheets

Stewardship

Training/Teaching

Writing Skills

Broadbean

ADAPTED_NOW

Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. + Investigates and evaluates all relevant facts to determine coverage damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies.

YEAR

**Who Are We?**

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

**Job Category**

Claim

**Compensation Overview**

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

**Salary Range**

$81,500.00 - $134,500.00

**Target Openings**

1

**What Is the Opportunity?**

This role is eligible for a sign-on bonus.

Under general supervision, this position is responsible for handling first party property claims including: investigating, evaluating, estimating, and negotiating to ensure optimal claim resolution for personal or business claims of high severity and complexity up to $150,000. Claim frequency and STS capacity could necessitate handling losses greater than $150,000 as business needs require for a given period of time. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources and serves as a contact and technical resource to the field and our business partners.

This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.

**What Will You Do?**

+ Handles 1st party property claims of high severity and complexity as assigned.

+ Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.

+ Broad scale use of innovative technologies.

+ Investigates and evaluates all relevant facts to determine coverage damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate.

+ Establishes timely and accurate claim and expense reserves.

+ Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.

+ Negotiates with multiple constituents, i.e.; contractors or insured's representatives and conveys claim settlements within authority limits.

+ Writes denial letters, Reservation of Rights and other complex correspondence.

+ Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.

+ Meets all quality standards and expectations in accordance with the Knowledge Guides.

+ Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.

+ Manages file inventory to ensure timely resolution of cases.

+ Handles files in compliance with state regulations, where applicable.

+ Provides excellent customer service to meet the needs of the insured, agents and all other internal and external customers/business partners.

+ Determines when to refer claims to Travelers Investigative Services and/or Subrogation Unit.

+ Identifies and refers claims with Major Case Unit exposure to the manager.

+ Performs administrative functions such as expense accounts, time off reporting, etc. as required.

+ Actively provides mentoring and coaching to less experienced claim professionals.

+ May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. Obtains experts as needed and assist the Litigation Claim Unit.

+ CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states.

+ Must secure and maintain company credit card required.

+ In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated.

+ This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.

+ Perform other duties as assigned.

**What Will Our Ideal Candidate Have?**

+ Bachelor's Degree.

+ General knowledge of estimating system Xactimate.

+ Customer Service experience -.

+ Interpersonal and customer service skills- Advanced.

+ Organizational and time management skills - Advanced.

+ Ability to work independently - Advanced.

+ Judgment, analytical and decision making skills - Advanced.

+ Negotiation skills - Advanced.

+ Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively - Advanced.

+ Investigative skills - Advanced.

+ Ability to analyze and determine coverage - Advanced.

+ Analyze, and evaluate damages - Advanced.

+ Resolve claims within settlement authority - Advanced.

+ Valid passport.

**What is a Must Have?**

+ High School Diploma or GED.

+ Three years of Personal Insurance or Business Insurance Property claim handling experience.

+ Valid driver's license.

**What Is in It for You?**

+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.

+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

**Employment Practices**

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

Travelers Insurance Company

Outside Property Technical Specialist

Coaching

Contract Analysis

Cost Analysis

Credit Cards

Driver's License

Interpersonal Skills

Legal

Maintain Compliance

Negotiation Skills

Physical Demands

Professional Services

Property Insurance

Quality Metrics

Regulatory Compliance

Retirement Plan

State Laws and Regulations

Student Loans

Subrogation

Unmanned Aircraft Systems (UAS)

Usage Analysis

Willing to Travel

monster

Proven experience in collision or heavy-duty truck repair, proficiency with estimation software, and strong knowledge of repair processes are required. Manage estimates from start to finish, ensuring profitability and timely completion, while maintaining clear communication with customers.

We are seeking a detail-oriented Body Shop Estimator to join our team. <ul><li>Inspect and assess vehicle damage, create accurate repair estimates, and determine repair or replacement needs based on safety, cost, and OEM standards.</li><li>Collaborate with technicians, shop leadership, and insurance adjusters to negotiate and finalize estimates.</li><li>Manage estimates from start to finish, ensuring profitability and timely completion, while maintaining clear communication with customers.</li><li>Proven experience in collision or heavy-duty truck repair, proficiency with estimation software, and strong knowledge of repair processes are required.</li><li>Must have excellent attention to detail, multitasking skills, and professional communication abilities.</li><li> We offer competitive pay, career growth opportunities, a team-oriented culture, and modern tools. The work environment combines office and shop settings, with physical requirements including standing, walking, and lifting up to 50 lbs. We value professionalism, teamwork, and inclusivity, fostering a high-quality customer experience. Employment is at-will, and reasonable accommodations are available for qualified individuals.</li></ul>

RWC Group

Body Shop Estimator - Portland OR

Body Shop

Customer Experience

Heavy Equipment/Vehicles

Leadership

Lift/Move 50 Pounds

Multitasking

OEM (Original Equipment Manufacturer)

Profit & Loss

Hire Recruits

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