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Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Summary                                                          Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service,   Job Duties                                                                    Interviews, selects & train associates      Motivates staff through positive reinforcement, and leading by example      Provides input during the preparation of the annual budget      Administers progressive discipline, following company guidelines      Administers performance appraisals      Attends required meetings and training      Conducts departmental and other required meetings for which s/he is responsible      Ensures that established back-up procedures (reports, equipment, etc.) are in place      Ensures that all departmental policies and procedures are adhered to      Implements and maintains Baywood & Brand promotional programs and procedures       Monitors guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed      Monitors room inventory and status, ensuring the proper room type is available upon guest arrival      Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.        Monitors cleanliness and neatness of departments for which s/he is responsible.      Monitors inventory of operational supplies, placing orders in a timely manner.      Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc      Communicates with other departments, therefore promoting a seamless operation.      Ensures that all equipment is maintained properly. Inspects shuttle van and other equipment.      Monitors market operations, i.e. cleanliness, merchandising, and inventory. Place orders in a timely manner.      Monitors pantry inventory & purchases, ensuring that food supplies are always in stock      Reviews the guest credit report, addressing any issues      Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines.  Ensures proper staffing to service business demands. Provides coverage as needed      Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines      Operates the shuttle van, when needed      Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required      Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines      Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location       Participates in safety initiatives and is an integral part of the Safety Committee.      Completes incident reports, taking appropriate action. Notifies appropriate parties      Performs role of Manager on Duty as needed      Participates in the BEAR activities and other company sponsored community service & fundraising events.      Additional duties may be added at any time at the discretion of management.  Consistently models the behavior of a ‘Baywood Ambassador’ who:       Maintains a professional image, including physical appearance, verbiage, and body language, at all times.      Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.      Actively listens to guests and associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.      Fosters teamwork by offering assistance to others, as needed.      Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues.  Reports discrepancies to the proper department.      Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.      Recommends other Baywood properties to our guests, when appropriate.      Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!Skills/QualificationsEducation:              Bachelor’s degree in hospitality or related field, however skills/knowledge gained through on-the-job training and previous experience may substitute for degreeCertifications / Licenses:        Brand Certifications preferred        Must have a valid driver’s license, in good standing (if property operates a shuttle van).Experience:      Minimum of 2 years hotel experience      Minimum of 2 years management experience, of which 1 year is in Hospitality Management.Additional Skills:       Bi-lingual (Spanish & English) preferred      Proficient in Microsoft Office® (Excel, Word)      Proficient in the hotel’s Property Management System  preferred      Ability to communicate effectively, both written & oral      Ability to multi-task      Ability to motivate and lead a team      Ability to obtain information from various sources, quickly analyze the issue and providing a responsible course of action.      Ability to operate standard office equipment, including: computer, copier, & printer      Ability to safely operate a passenger shuttle van      Ability to perform job duties of all positions within the department      Ability to learn and adhere to Brand & Baywood Hotels’ standards      Ability to take information from various sources and determine a responsible course of action      Ability to understand interdepartmental relationships      Ability to operate office equipment and industry specific software (PMS)      Ability to remain calm during stressful situations<table border="1" style="border-width:medium;border-style:none"><tbody><tr><td style="width:7in;border:solid white 1pt;border-bottom:solid black 1pt;padding:5pt 5pt 5pt 5pt">Physical Demands</td></tr></tbody></table>        Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)        Sitting: Rarely        Bending, Stooping, Reaching: Occasionally        Lifting, Push/Pull: 40 lbs infrequently        Driving: Rarely        Traveling: NoneEnvironmental Conditions:      Inside: Protection from weather conditions but not temperature changes      Outside: Rarely

Homewood Suites Portsmouth Downtown

Guest Service Manager

Budgeting

Communication Skills

Community and Social Services

Copying Machines

Credit Analysis

Credit Reports

Driver's License

English Language

Equipment Maintenance/Repair

Fundraising

Industry-Specific Software

Leadership

Maintain Compliance

Market Tracking

Merchandising

Microsoft Excel

Microsoft Office

Microsoft Word

Multilingual

Multitasking

Office Equipment

Operations Management

Order Supplies

Performance Reviews

Physical Demands

Printers

Problem Solving Skills

Promotional Programs

Property Maintenance

Property Management

Safety Process

Safety/Work Safety

Spanish Language

Staff Motivation

Team Lead/Manager

Team Player

Time Management

Time Tracking

Gethired

Reviews passenger logs, driver safety checklists and preventative maintenance logbook to ensure that shuttle van is operated within established guidelines (where applicable). Ensures guests receive exceptional service through management of guest service operations, including front desk, transportation, and breakfast service.

Summary                                                          Ensures guests receive exceptional service through management of guest service operations, including front desk, transportation, and breakfast service. Supports General Manager in administrative reporting, training and overall service of hotel(s). Job Duties                                                                    Interviews, selects, on boards and train associates      Motivates staff through positive reinforcement, and leading by example<a name="_heading=h.1fob9te"></a>      Maintains associate files, ensuring all documents are current and accurate.      Performance evaluations are conducted in a timely manner.      Monitors associate time records, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location       Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines.  Ensures proper staffing to service business demands. Provides coverage as required      Administers progressive discipline, following company guidelines      Administers associate check ins. (Performance quarterly check ins)      Attends required meetings and training, such as revenue management, safety, budget, sales and regional operations      Conducts departmental and other required meetings for which s/he is responsible, daily huddles to ensure interdepartmental communication and coordination of mutual goals      Ensures that established back-up procedures (reports, equipment, etc.) are in place      Ensures that all departmental policies and procedures are adhered to      Implements and maintains Baywood and Brand promotional programs/procedures       Monitors guest arrivals, ensuring special requests are met. Coordinates group arrivals and departure when needed      Monitors room inventory and status, ensuring the proper room type is available upon guest arrival      Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.        Monitors cleanliness and neatness of departments for which s/he is responsible.      Monitors inventory of operational supplies, placing orders in a timely manner.      Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc      Communicates with other departments, therefore promoting a seamless operation.      Ensures that all equipment is maintained properly. Inspects shuttle van and other equipment.      Monitors market operations, i.e. cleanliness, merchandising, and inventory. Places orders in a timely manner.      Monitors pantry inventory and purchases, ensuring that food supplies are always in stock      Provides input during the preparation of the annual budget      Conducts daily inspections of guest rooms to ensure housekeeping is meeting/exceeding cleanliness standards      Conducts bi-weekly property inspections and approves action plans to include time table to resolve problems      Reviews the guest credit report, addressing any issues      Reviews passenger logs, driver safety checklists and preventative maintenance logbook to ensure that shuttle van is operated within established guidelines (where applicable)      Operates the shuttle van, when needed (where applicable)      Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required      Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines for all departments      Participates in safety initiatives and is an integral part of the Safety Committee.      Completes incident reports, taking appropriate action. Notifies appropriate parties      Performs role of Manager on Duty as needed      Participates in the BEAR activities and other company sponsored community service and fundraising events.      Involved in social events/receptions and meet brand and company standards      Additional duties may be added at any time at the discretion of management.  Consistently models the behavior of a ‘Baywood Ambassador’ who:       Maintains a professional image, including physical appearance, verbiage, and body language, at all times.      Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.      Actively listens to guests and associates, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.      Fosters teamwork by offering assistance to others, as needed.      Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues.  Reports discrepancies to the proper department.      Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.      Recommends other Baywood properties to our guests, when appropriate.      Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!Skills/QualificationsEducation:              Bachelor’s degree in hospitality or related field, however skills/knowledge gained through on-the-job training and previous experience may substitute for degreeCertifications / Licenses:        Brand Certifications preferred        Must have a valid driver’s license, in good standing (if property operates a shuttle van).Experience:      Minimum of 2 years hotel experience      Minimum of 2 years management experience, of which 1 year is in Hospitality Management. Additional Skills:       Bi-lingual (Spanish & English) preferred      Proficient in Microsoft Office® (Excel, Word)      Proficient in the hotel’s Property Management System preferred      Ability to communicate effectively, both written & oral      Ability to multitask      Ability to motivate and lead a team      Ability to obtain information from various sources, quickly analyze the issue and provide a responsible course of action.      Ability to operate standard office equipment, including: computer, copier, & printer      Ability to safely operate a passenger shuttle van      Ability to perform job duties of all positions within the department      Ability to learn and adhere to Brand & Baywood Hotels’ standards      Ability to take information from various sources and determine a responsible course of action      Ability to understand interdepartmental relationships      Ability to operate office equipment and industry specific software (PMS)      Ability to remain calm during stressful situations <table border="1" style="border-width:medium;border-style:none"><tbody><tr><td style="width:7in;border:solid white 1pt;border-bottom:solid black 1pt;padding:5pt 5pt 5pt 5pt">Physical Demands</td></tr></tbody></table>        Walking and Standing: 100% (Must be able to stand for the entire shift, usually 8 hours)        Sitting: Rarely        Bending, Stooping, Reaching: Occasionally        Lifting, Push/Pull: 40 lbs infrequently        Driving: Rarely        Traveling: NoneEnvironmental Conditions:      Inside: Protection from weather conditions but not temperature changes      Outside: Rarely

Assistant General Manager

File Maintenance

Home Inspections

Housekeeping/Cleaning

Performance Analysis

Regional Sales

Revenue Management

Sales Operations

OTHER

Responsibilities: The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. Prior experience with event production and management of teams of brand ambassadors, brand promotion, working with wholesaler and accounts, brand sampling preferred.

Summary:
Brand Activation Manager - Temp 6/3 - 8/25 Join the world-renowned Anheuser-Busch family, where passion meets innovation. We are seeking a dynamic and strategic Brand Activation Manager to drive brand presence, sales, and consumer engagement for the NÜTRL brand. As a pivotal member of our team, you will lead the charge in ensuring NÜTRL remains at the forefront of the market by supporting a national sampling program. The Brand Activation Manager will oversee the execution of weekly sampling events in key accounts. Candidates must be highly motivated and results oriented. With Advantage, you’ll be a part of an established and fast-growing company driven by groundbreaking ideas and an innovative culture. Responsibilities:<ul><li> Develop and execute comprehensive activation strategies to achieve sales and brand objectives.</li><li> Establish and maintain strong relationships with key accounts and the local wholesaler.</li><li> Sell in brand programming to key accounts.</li><li> Lead the planning and execution of brand activations, special events, sponsorships, and promotions.</li><li> Manage all aspects of Brand Ambassador team including recruitment, training, scheduling, weekly event execution, and reporting.</li><li> Provide guidance and support to the Brand Ambassador team to ensure alignment with company objectives.</li><li> Local asset management - ensuring Brand Ambassadors are properly equipped with merchandise and materials needed to execute sampling events.</li><li> Responsible for activation recaps, metrics, and overall event success.</li><li> Mange local budget & budget reporting/reconciliation.</li><li> Perform pre-calls and checklists in preparation for sampling events.</li><li> Monitor event execution while ensuring all key brand KPIs are achieved.</li><li> Submit program deliverables accurately and on time each week. Deliverables include but are not limited to expense reporting, weekly recaps, BA survey audits, time sheet approvals, etc.</li><li> Knowledge of local nightlife/events and local alcohol beverage laws.</li><li> Assists in the analysis of sales and market/territory data used to provide consultation and/or correction for under-performing accounts</li><li> Responsible for managing events in person</li></ul>Qualifications:<ul><li> Must be of legal drinking age (21+).</li><li> 2 years of beverage company and/or distributor experience.</li><li> Driving is an essential function of this job and therefore you must be able to maintain a valid/current driver’s license</li><li> Must have access to reliable transportation.</li><li> Access to a computer with Microsoft Office and home internet access.</li><li> Must be proficient in Excel and PPT.</li><li> Personal smartphone with the ability to communicate/report while in the field.</li><li> Available to work 40+ hours per week, including nights and weekends.</li><li> Prior experience with event production and management of teams of brand ambassadors, brand promotion, working with wholesaler and accounts, brand sampling preferred.</li><li> Must be able to lift 40lbs.</li><li> Must be able to travel for mandatory training at program launch.</li><li> Excellent written and verbal communication skills.</li><li> Professional demeanor and strong work ethic.</li><li> Strong leadership and communication skills.</li><li> Organizational skills to meet weekly deadlines.</li><li> Live in the market for full duration of the program.</li></ul>What We Offer:<ul><li> Competitive salary.</li><li> Monthly auto & tech stipend.</li><li> In person training.</li><li> Opportunity for bonus and recognition.</li><li> Training and Career Development with Advantage.</li><li> Opportunity to represent innovative and fast-growing brands.</li><li> Opportunity for professional development and career advancement within Anheuser-Busch.</li></ul> Job Will Remain Open Until Filled

Responsibilities:
The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities Team Management • Manages all aspects of Brand Ambassador team including recruitment, training, weekly event execution, and reporting • Ensures Brand Ambassadors are properly equipped with merchandise and materials needed to execute sampling events • Regularly travel in market for purpose of, but not limited to; BA development, activation audits and performance reviews • Overall performance management of Brand Ambassadors providing direction, guidance, and support where necessary • Develop employees for career advancement and succession planningField Operations Management • Drive professional and value-oriented relationships with key wholesaler/client field management teams to drive positive relationships • Use reports and presentations to highlight success and/or improvement areas relative to program execution – performance vs. performance objectives, competitive intelligence, key market initiatives, wins, losses, opportunities, and challenges • Work collaboratively with support and agency operations team in areas including, but not limited to, report development, event execution, financial control, and coverage model execution/revisions • Conduct weekly conference calls with DM to communicate program updates and strategic priorities • Manage budget for assigned geographic area to maximize revenue and profit and lowering workman’s compensation claims by enforcing a safe work environment Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department Client Relationship• Drive professional and value-oriented relationships with key wholesaler/client field management teams to drive positive relationships. Maintains consistency and highly visible presence in designated accounts within assigned territory. Teamwork/Dynamics • Work collaboratively with support and agency operations team in areas including, but not limited to, report development, event execution, financial control, and coverage model execution/revisions. Efficient tactical support on BA process, day to day business needs, and administrative support. Communicate daily/weekly with BAs through Whats App. Conduct weekly conference calls with local team to communicate program updates and strategic priorities. Supervisory ResponsibilitiesDirect Reports - Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resourcesIndirect Reports - May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements- Travel and Driving are essential duties and function of this job - Travel up to 50% Education Level: (Required): Bachelor's Degree Field of Study/Area of Experience 2-4 years of experienceExperience in the alcohol or beverage industry preferred Experience working in an agency, retail, CPG or CE environment Skills, Knowledge and AbilitiesTeam player; works collaboratively with others.Able to work in a fast-paced, results-driven environment. Able to be nimble in ambiguity; be open to change; embrace innovative ideas.Able to communicate effectively through various methods while appropriately tailoring the message to the audience. Ability to work independently while managing multiple tasks and deadlines.Proven success in the execution and evaluation of sampling programsExperience with recruiting, interviewing, and training Brand AmbassadorsExperience in creating weekly schedules with specific parameters for executionExperience with approving team events, recaps, and payroll systems Environmental & Physical Requirements Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.Additional Information Regarding Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

Advantage Solutions is a leading provider of outsourced sales and marketing solutions 
to consumer goods companies and retailers. Our data- and technology-driven services 
— which include headquarter sales, retail merchandising, in-store and online sampling, 
digital commerce, omnichannel marketing, retail media and others — help brands and 
retailers of all sizes get products into the hands of consumers, wherever they shop. 
As a trusted partner and problem solver, we help our clients sell more while spending 
less. Headquartered in Irvine, California, we have o!ces throughout North America 
and strategic investments in select markets throughout Africa, Asia, Australia and 
Europe through which we serve the global needs of multinational, regional and local 
manufacturers.

Advantage Solutions

Brand Activation Manager

Administrative Skills

Asset Management

Auditing

Beverages

Brand Management

Brand Strategy

Budget Management

Budget Reporting

Calendar Management

Career Development

Category Management

Coaching

Competitive Analysis/Strategy

Consumer Branding

Consumer Electronics

Consumer Packaged Goods

Customer Relations

Data Entry

Disability Accommodations

Equal Employment Opportunity (EEO)

Event Management

Expense Reports

Financial Control

Legal

Lift/Move 40 Pounds

Market Analysis

Marketing

Meet Sales Quota

Mentoring

Metrics

Microsoft Access Database

Operational Support

Organizational Skills

Outsourcing

Payroll Software/Services

People Management

Performance Management

Performance Metrics

Presentation/Verbal Skills

Program Evaluation

Reconciliation

Revenue Growth

Sales

Sales Analysis

Sales Strategy

Smartphones

Succession Planning

Telephone Skills

Training Program

Willing to Travel

Writing Skills

[AW]-iCims

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Guest Service ManagerHomewood Suites Portsmouth Downtown

Assistant General ManagerHomewood Suites Portsmouth Downtown

Brand Activation ManagerAdvantage Solutions

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