OTHER

FEED

UNKNOWN

Maintains job specific knowledge and proficiency (point of care testing, phlebotomy, & departmental competencies or checklists) by attending meetings, training and reading all pertinent training documentation and memos as documented on annual in-service record. Takes clear, complete and accurate phone messages,(and follows up on these messages to make sure the patients needs are met) or prescription requests using the electronic medical record messaging system as observed by Supervisor and reported by providers and nurses.

HOUR

Bassett Medical Center

Ambulatory Office Assistant II - Oncology

Administrative Skills

Advance Beneficiary Notice (ABN)

Ambulatory Care

Anticoagulant

Automation Systems

Basic Life Support (BLS)

Billing

Brochures

Business Operations

Calendar Management

Call Monitoring

Cleanroom

Clinical Assessment

Clinical Information Systems

Clinical Support

Clinical Trial

Co-Payments

Code Red

Computer Skills

Credit Cards

Customer Support/Service

Data Collection

Data Entry

Data Quality

Database Administration

Demographics

Detail Oriented

Documentation

Electrocardiogram

Electronic Medical Records

Epic Cadence (Scheduling)

Epic Systems

Financial Policies

Financial Procedures

Health Plan

Healthcare Providers

Healthcare Reimbursement

High School Diploma

Housekeeping/Cleaning

Information Technology/Systems Audit

Insurance

Interpersonal Skills

Inventory Levels

Inventory Management

Laboratory

Leadership

Mail Processing

Maintain Compliance

Managed Care

Medical Office Administration

Medical Products

Medical Record System

Medical Records

Medical Treatment

Medical Writing

Medicare

Medications

Medicine

Meeting Minutes

Messaging Technology

Multitasking

Nursing

Nursing Management

Oncology

Operational Support

Operations

Order Supplies

Outpatient Care

Patient Care

Patient Education

Patient Safety

Performance Management

Prepare Correspondence

Prescription Drugs

Procedure Development

Process Flow

Purchasing/Procurement

Quality of Care

Record Keeping

Regulations

Regulatory Compliance

Regulatory Requirements

Safety Compliance

Standard Operating Procedures (SOP)

Statistics

Telephone Skills

Test Equipment

Time Management

Training/Teaching

Typing

Willing to Travel

Worker's Compensation

[AW]-iCims

ADAPTED_NOW

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few: Competitive compensation and benefits, including medical, dental, and vision coverage Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance Financial benefits for retirement and health savings Employee recognition programs Discounts at Choice hotels worldwide About Choice Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. Choice’s Cultural Values Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity Choice’s Leadership Principles Act with Intention | Lead with Authenticity | Grow & Deliver CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them.

JOB SUMMARY: The Product Improvement Manager is responsible for evaluating hotels and developing Product Improvement Plans (PIPs) for Conversion, Reposition, Relicensing, and Renewal candidate hotels. This role partners closely with Franchise Development, Franchise Services, and Owner & Portfolio Strategy teams to support corporate net growth goals while ensuring brand standards, product quality, and consistency are maintained. The role provides expert recommendations to internal committees regarding hotel building suitability for brand approval decisions. ORGANIZATIONAL IMPACT: Operates as an individual contributor with no direct reports. Exercises independent judgment within established brand standards and guidelines. Influences brand quality, owner experience, and long‑term asset performance through renovation planning and negotiation. KEY RESPONSIBILITIES: Organize and schedule desktop and field‑based Product Improvement Plans (PIPs), clearly communicating timing, requirements, and expectations to all stakeholders. Evaluate hotel surroundings, building age, and physical condition to develop comprehensive renovation plans aligned with brand standards and guest experience expectations. Accurately assess and predict renovation scope of work required to achieve brand compliance and desired guest satisfaction outcomes. Maintain current knowledge of brand direction, standards, and physical plant requirements. Negotiate PIPs with licensees and internal stakeholders, balancing brand integrity with individual circumstances and approved concessions. Educate and support internal and external stakeholders on renovation requirements, timelines, and the value of compliance. Build and maintain strong working relationships with Franchise Development, Franchise Services, Owner & Portfolio Strategy teams, and licensees. Manage travel, budgets, and expense reporting in alignment with company policies and fiscal responsibility standards. Support administrative and cross‑functional initiatives as needed by the Product Improvement team. QUALIFICATIONS: Bachelor’s degree or an equivalent combination of education and relevant work experience. Approximately 5+ years of experience in hotel operations, product improvement, renovations, or a related field. Strong negotiation, influencing, and stakeholder management skills. Working knowledge of architectural, design, and construction fundamentals as applied to hospitality environments. High attention to detail with the ability to manage multiple priorities independently in a fast‑paced environment. Strong verbal and written communication skills. Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Demonstrated ability to uphold Choice Hotels’ cultural values, including collaboration, integrity, inclusion, innovation, and customer focus. TRAVEL & OTHER REQUIREMENTS: Ability to travel up to 25% as required COMPENSATION & SALARY RANGE: Salary Range: $114,907 - $135,000 This role is also eligible for an annual bonus under Choice’s Management Incentive Plan (MIP). Pay ranges listed are what Choice Hotels reasonably expects to pay. Actual pay may be higher or lower and ranges may be adjusted in the future. Pay positioning within the range is influenced by factors including—but not limited to—education, experience, skills, certifications, performance, geographic location, business needs, seniority, and travel requirements. Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few: Competitive compensation and benefits, including medical, dental, and vision coverage Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance Financial benefits for retirement and health savings Employee recognition programs Discounts at Choice hotels worldwide About Choice Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too. At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business. Our corporate office locations: North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail. Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail. Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown. Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role. Choice’s Cultural Values Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity Choice’s Leadership Principles Act with Intention | Lead with Authenticity | Grow & Deliver CONNECT THE WORLD THROUGH THE POWER OF HOSPITALITY We bring together the people, brand and technology that enable the success of others – welcoming every guest, every partner, everywhere their journey takes them. Visit http://careers.choicehotels.com to learn more.

Choice Hotels

Product Improvement Manager

Architectural Services

Budget Management

Budget Reporting

Communication Skills

Construction

Corporate Policies

Customer Relations

Desktop PC

Entrepreneurship

Expense Reports

Financial Management

Franchise Development

Hotel Construction

Hotel Industry

Incentive Programs

Licensing Negotiations

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Negotiation Skills

Operational Improvement

Presentation/Verbal Skills

Product Development

Restaurant

Retail

Writing Skills

eCommerce

Choice Hotels Jobs

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Ambulatory Office Assistant II - Oncology Bassett Medical Center

Product Improvement Manager Choice Hotels

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