UNKNOWN

FEED

HOUR

You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience.

Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation’s premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model—all designed to serve up legendary experiences.At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You’ll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts—especially nights and weekends.You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You’ll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.<div><hr align="left"/></div>Key Responsibilities Include, but Are Not Limited To:<ul><li>Lead and support restaurant operations during peak periods </li><li>Execute and uphold Pizza Ranch food quality and guest service standards</li><li>Assist with food ordering and maintaining proper inventory levels</li><li>Conduct regular cleanliness, safety, and maintenance walkthroughs</li><li>Interview, hire, and onboard new team members</li><li>Provide coaching and apply progressive discipline when necessary</li><li>Analyze guest feedback and implement improvements using Qualtrics and other tools</li><li>Collaborate with the management team to control food and labor costs</li><li>Model a positive and professional attitude with staff and guests</li><li>Contribute to a team culture that promotes respect, accountability, and excellence</li><li>Lead training and development efforts to ensure team success</li></ul><div><hr align="left"/></div>Expectations:<ul><li>Improve food quality and guest satisfaction metrics</li><li>Successfully manage and lead high-volume rush shifts</li><li>Drive a culture of safety, cleanliness, and operational excellence</li><li>Demonstrate strong leadership, communication, and conflict resolution skills</li><li>Be available to work flexible hours, including evenings and weekends</li></ul><div><hr align="left"/></div>Qualifications:<ul><li>Prior restaurant management experience preferred</li><li>Strong leadership and team-building skills</li><li>Excellent organizational, multitasking, and problem-solving abilities</li><li>Proficiency in basic computer applications</li><li>High school diploma or equivalent</li><li>Ability to work in a fast-paced, hands-on environment</li><li>Passion for hospitality and people development</li></ul><div><hr align="left"/></div>If you’re ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

Pizza Ranch - Cedar Falls

Guest Service Manager

Analysis Skills

Coaching

Communication Skills

Computer Skills

Conflict Resolution

Food Delivery

Food Quality

Food Services

Hospitality and Tourism

Inventory Levels

Inventory Management

Leadership

Metrics

Multitasking

Operational Support

Organizational Skills

Problem Solving Skills

Quality Management

Restaurant

Service Delivery

Team Building

Team Lead/Manager

Training/Teaching

Gethired

Assist in grooming of both male and female residents (cleaning teeth, shampooing/combing hair, cleaning and cutting nails, applying make-up, shaving and cleaning glasses). This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.

Caregiver/Medication Manager StoryPoint Cedar FallsLooking for Medication Managers Fulltime and Part Time 3:00 PM-11:00 PMPosition Summary:As a Caregiver/Medication Manager you are responsible for providing caring and personal assistance for residents living in our community as well as passing their medication. This position will assist residents in all day-to-day functions.Required Experience for Universal Caregiver:<ul><li>High School Diploma or GED preferred.</li><li>Ability to obtain Medication Manager certification on-site at community if not already certified.</li><li>Previous Healthcare, Geriatrics or experience working with the elderly population preferred.</li><li>Desire to work with geriatric population.</li><li>Training per state requirements</li><li>Must have current CPR and First Aid certification.</li></ul>Responsibilities for Universal Caregiver:<ul><li>Bathe and clean, as needed, both male and female residents by bed bath, shower and/or whirlpool.</li><li>Follow medication administration protocols as identified for each individual resident.</li><li>Assist in grooming of both male and female residents (cleaning teeth, shampooing/combing hair, cleaning and cutting nails, applying make-up, shaving and cleaning glasses).</li><li>Make residents’ beds and change linens as needed, clean up room and closet, picking up unnecessary articles and arranging room neatly.</li><li>Answer emergency calls promptly.</li><li>Assist residents with bedpan, urinal, and bedside commode or to bathroom as needed and/or as directed. Check and change incontinent brief every two hours or more frequently if needed.</li><li>Take and give notice in writing, vital signs (temp, pulse, respiration & blood pressure), heights and weights as requested, report abnormal or unusual signs to nurse or Executive Director. Report skin breakdown, pressure sores and changes in residents’ physical/mental condition to nurse or executive Director immediately.</li><li>Report unusual color or odor of excretions (urine, drainage, stool or sputum) before discarding it.</li><li>Assist in the transport, transfer, ambulation, frequent positioning, provide ROM to residents and all other ADL’s as assigned. Use measures that ensure resident and associate safety. Request assistance when lifting, turning and moving residents, using lifting devices when needed. Transport to activities, meals and appointments as requested.</li><li>Help maintain personal dignity of each resident by ensuring privacy and treating them with respect. Understand and follow Resident Bill of Rights.</li><li>Provide, direct and participate in activity programming and activity-based care for the residents.</li><li>Assist in admission, transfer and discharge of residents including ensuring rooms are ready for admit and assist resident with belongings upon discharge.</li><li>Complete Daily Assignment sheets during shift and according to instructions using only authorized abbreviations.</li><li>Identify resident before providing care.</li><li>Follow universal precautions and isolation procedures for infection control.</li><li>Report all accidents or incidents observed on the shift they occurred as well as suspected abuse, neglect or exploitation immediately.</li><li>Maintain all equipment and supplies in proper condition.</li><li>Perform day-to-day housekeeping functions as assigned.</li><li>Perform specific tasks in accordance with daily work assignments.</li><li>Respond and assist with any resident, staff, guest or campus emergency.</li><li>Perform other duties as assigned</li></ul>General Working Conditions:This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee must be able to read, write, and speak fluent English. The employee is occasionally required to reach with hands and arms and push/pull equipment frequently. The employee is expected to possess good organization skills, with the ability to work under pressure and meet deadlines. The employee must be compassionate and empathetic. The employee will occasionally lift and/or move up to 25 pounds. The employee may frequently bend, reach, grasp, and climb. The employee may need to squat and kneel. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.Equal Opportunity Employer#SP2

StoryPoint

Caregiver/ Med Manager

Activities of Daily Living (ADLs)

Blood Pressure

CPR Certification

Cleanroom

Clinical Assessment

English Language

Equipment Maintenance/Repair

First Aid

Geriatrics

Healthcare

High School Diploma

Housekeeping/Cleaning

Infection Control

Keyboards

Medication Administration

Medications

Nursing

Salon Services

Telephone Skills

Time Management

Willing to Travel

clearcompany

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Guest Service Manager Pizza Ranch - Cedar Falls

Caregiver/ Med Manager StoryPoint

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