UNKNOWN

FEED

HOUR

Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry. Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns.

Introduction: We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the  front of house and guest services operations of our restaurant The Guest Services Manager will be responsible for managing a team of guest Service team members, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment. Responsibilities: <ul><li>Manage and lead a team of guest service team members, including scheduling, training, and performance evaluations</li><li>Oversee the daily operation of the front of house, including handling guest check-ins, check-outs, and requests</li><li>Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized Dining area and adhering to safety protocols</li><li>Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns</li><li>Monitor and maintain guest service  levels, including cleaning  and restocking as needed</li><li>Complete daily financial and operational tasks, such as reconciling the register and completing shift reports</li><li>Other duties as assigned</li></ul> Qualifications: <ul><li>Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry</li><li>Strong leadership and communication skills</li><li>Ability to multitask and handle a high-volume workload</li><li>Proficiency with computer systems and software, such as Microsoft Office and property management systems</li><li>Flexibility to work evenings, weekends, and holidays as needed</li></ul> Perks: <ul><li> </li><li>Medical, dental, and vision insurance</li><li>Professional development opportunities</li><li>Positive and supportive work environment</li></ul>

Pizza Ranch - Iowa City

Guest Service Manager

Communication Skills

Computer Skills

Computer Software

Computer Systems

Customer Support/Service

Dental Insurance

Financial Operations

Hospitality and Tourism

Leadership

Microsoft Office

Multitasking

Organizational Skills

Performance Analysis

Performance Reviews

Property Management

Resolve Customer Issues

Restaurant

Team Lead/Manager

Vision Plan

Gethired

You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience.

Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation’s premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model—all designed to serve up legendary experiences.At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You’ll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts—especially nights and weekends.You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You’ll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.<div><hr align="left"/></div>Key Responsibilities Include, but Are Not Limited To:<ul><li>Lead and support restaurant operations during peak periods </li><li>Execute and uphold Pizza Ranch food quality and guest service standards</li><li>Assist with food ordering and maintaining proper inventory levels</li><li>Conduct regular cleanliness, safety, and maintenance walkthroughs</li><li>Interview, hire, and onboard new team members</li><li>Provide coaching and apply progressive discipline when necessary</li><li>Analyze guest feedback and implement improvements using Qualtrics and other tools</li><li>Collaborate with the management team to control food and labor costs</li><li>Model a positive and professional attitude with staff and guests</li><li>Contribute to a team culture that promotes respect, accountability, and excellence</li><li>Lead training and development efforts to ensure team success</li></ul><div><hr align="left"/></div>Expectations:<ul><li>Improve food quality and guest satisfaction metrics</li><li>Successfully manage and lead high-volume rush shifts</li><li>Drive a culture of safety, cleanliness, and operational excellence</li><li>Demonstrate strong leadership, communication, and conflict resolution skills</li><li>Be available to work flexible hours, including evenings and weekends</li></ul><div><hr align="left"/></div>Qualifications:<ul><li>Prior restaurant management experience preferred</li><li>Strong leadership and team-building skills</li><li>Excellent organizational, multitasking, and problem-solving abilities</li><li>Proficiency in basic computer applications</li><li>High school diploma or equivalent</li><li>Ability to work in a fast-paced, hands-on environment</li><li>Passion for hospitality and people development</li></ul><div><hr align="left"/></div>If you’re ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

Pizza Ranch - Marion

Analysis Skills

Coaching

Conflict Resolution

Food Delivery

Food Quality

Food Services

Inventory Levels

Inventory Management

Metrics

Operational Support

Problem Solving Skills

Quality Management

Service Delivery

Team Building

Training/Teaching

Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation’s premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model—all designed to serve up legendary experiences.At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You’ll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts—especially nights and weekends.You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You’ll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.<div></div>Key Responsibilities Include, but Are Not Limited To:<ul><li>Lead and support restaurant operations during peak periods </li><li>Execute and uphold Pizza Ranch food quality and guest service standards</li><li>Assist with food ordering and maintaining proper inventory levels</li><li>Conduct regular cleanliness, safety, and maintenance walkthroughs</li><li>Interview, hire, and onboard new team members</li><li>Provide coaching and apply progressive discipline when necessary</li><li>Analyze guest feedback and implement improvements using Qualtrics and other tools</li><li>Collaborate with the management team to control food and labor costs</li><li>Model a positive and professional attitude with staff and guests</li><li>Contribute to a team culture that promotes respect, accountability, and excellence</li><li>Lead training and development efforts to ensure team success</li></ul><div></div>Expectations:<ul><li>Improve food quality and guest satisfaction metrics</li><li>Successfully manage and lead high-volume rush shifts</li><li>Drive a culture of safety, cleanliness, and operational excellence</li><li>Demonstrate strong leadership, communication, and conflict resolution skills</li><li>Be available to work flexible hours, including evenings and weekends</li></ul><div></div>Qualifications:<ul><li>Prior restaurant management experience preferred</li><li>Strong leadership and team-building skills</li><li>Excellent organizational, multitasking, and problem-solving abilities</li><li>Proficiency in basic computer applications</li><li>High school diploma or equivalent</li><li>Ability to work in a fast-paced, hands-on environment</li><li>Passion for hospitality and people development</li></ul><div></div>If you’re ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

Pizza Ranch - Cedar Rapids

Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch® has grown from a single location into one of the nation’s premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model—all designed to serve up legendary experiences.At the heart of Pizza Ranch is our mission: "To establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."We believe in positively impacting every guest, team member, and community we serve. If you’re someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership—this is the place for you. Job Summary: As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You’ll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts—especially nights and weekends.You’ll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You’ll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.<div></div>Key Responsibilities Include, but Are Not Limited To:<ul><li>Lead and support restaurant operations during peak periods </li><li>Execute and uphold Pizza Ranch food quality and guest service standards</li><li>Assist with food ordering and maintaining proper inventory levels</li><li>Conduct regular cleanliness, safety, and maintenance walkthroughs</li><li>Interview, hire, and onboard new team members</li><li>Provide coaching and apply progressive discipline when necessary</li><li>Analyze guest feedback and implement improvements using Qualtrics and other tools</li><li>Collaborate with the management team to control food and labor costs</li><li>Model a positive and professional attitude with staff and guests</li><li>Contribute to a team culture that promotes respect, accountability, and excellence</li><li>Lead training and development efforts to ensure team success</li></ul><div></div>Expectations:<ul><li>Improve food quality and guest satisfaction metrics</li><li>Successfully manage and lead high-volume rush shifts</li><li>Drive a culture of safety, cleanliness, and operational excellence</li><li>Demonstrate strong leadership, communication, and conflict resolution skills</li><li>Be available to work flexible hours, including evenings and weekends</li></ul><div></div>Qualifications:<ul><li>Prior restaurant management experience preferred</li><li>Strong leadership and team-building skills</li><li>Excellent organizational, multitasking, and problem-solving abilities</li><li>Proficiency in basic computer applications</li><li>High school diploma or equivalent</li><li>Ability to work in a fast-paced, hands-on environment</li><li>Passion for hospitality and people development</li></ul><div></div>If you’re ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch®.

Pizza Ranch - North Liberty

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Caregiver StoryPoint Hickory HillPosition Summary:As a Universal Caregiver you are responsible for providing caring and personalized assistance for residents living in our community. This position will assist residents in all day to day functions.Required Experience for Universal Caregiver: <ul><li>High School Diploma or GED preferred.</li><li>Previous Healthcare, Geriatrics or experience working with the elderly population preferred.</li><li>Must score 85 on Skills Test.</li><li>Desire to work with geriatric population essential.</li><li>Caregiver Certification at Directed Care Level. (AZ only)</li><li>Training per state requirements</li><li>Must have current CPR and First Aid certification.</li><li>Must have a TB clearance.</li></ul>Responsibilities for Universal Caregiver:<ul><li>Bathe and clean, as needed, both male and female residents by bed bath, shower and/or whirlpool.</li><li>Assist in cleaning teeth, shampooing/combing hair, cleaning and cutting nails, applying make-up, shaving and cleaning glasses of both male and female residents.</li><li>Assist residents as needed in dressing appropriately, encouraging usual and appropriate clothing.</li><li>Make residents’ beds and change linens as needed, clean up room and closet, picking up unnecessary articles and arranging room neatly.</li><li>Assist residents requiring total or partial assist with dining, set up food for residents needing assistance.</li><li>Follow medication administration protocols as identified for each individual resident.</li><li>Answer emergency calls promptly.</li><li>Assist residents with bedpan, urinal, and bedside commode or to bathroom as needed and/or as directed. Check and change incontinent brief every two hours or more frequently if needed.</li><li>Take and give notice in writing, vital signs (temp, pulse, respiration & blood pressure), heights and weights as requested, report abnormal or unusual signs to nurse or Executive Director. Report skin breakdown, pressure sores and changes in residents’ physical/mental condition to nurse or executive Director immediately.</li><li>Clean wheelchairs, walkers, commodes, bedpans and urinals per schedule.</li><li>Report unusual color or odor of excretions (urine, drainage, stool or sputum) before discarding it.</li><li>Assist in the transport, transfer, ambulation, frequent positioning, provide ROM to residents and all other ADL’s as assigned. Use measures that ensure resident and associate safety. Request assistance when lifting, turning and moving residents, using lifting devices when needed. Transport to activities, meals and appointments as requested.</li><li>Help maintain personal dignity of each resident by ensuring privacy and treating them with respect. Understand and follow Resident Bill of Rights.</li><li>Provide, direct and participate in activity programming and activity-based care for the residents.</li><li>Assist in admission, transfer and discharge of residents including ensuring rooms are ready for admit and assist resident with belongings upon discharge.</li><li>Complete Daily Assignment sheets during shift and according to instructions using only authorized abbreviations.</li><li>Identify resident before providing care.</li><li>Follow universal precautions and isolation procedures for infection control.</li><li>Maintain all service areas in clean and orderly condition and keep halls clear of equipment.</li><li>Report all accidents or incidents observed on the shift they occurred.</li><li>Report suspected abuse, neglect or exploitation immediately.</li><li>Maintain all equipment and supplies in proper condition.</li><li>Perform day-to-day housekeeping functions as assigned.</li><li>Perform specific tasks in accordance with daily work assignments.</li><li>Clean/polish furnishings, fixtures, ledges, room/heating units, etc.</li><li>Clean, wash, sanitize and/or polish bathroom fixtures. Ensure that water marks are removed from fixtures.</li><li>Clean floors, to include vacuuming, shampooing, deodorizing, and disinfecting solutions.</li><li>Discard, waste/trash into proper containers and reline trash receptacles with plastic liner.</li><li>Clean vacant rooms as assigned.</li><li>Discard infectious wastes into appropriate containers.</li><li>Collect, launder and return clothing of residents per identified schedules.</li><li>Notify the Program Director or Executive Director of any problems with residents’ apartments.</li><li>Prepare and assist in serving meals in accordance with the menu and recipes.</li><li>Adhere to residents’ special diet restrictions.</li><li>Provide proper food transportation, plate-up and portion control.</li><li>Ensure that residents and guests receive high quality food in a timely fashion.</li><li>Interact with residents daily to ascertain their views, suggestions and concerns on meals served.</li><li>Assist as needed with washing dishes, silverware, pots, pans and equipment after each meal.</li><li>Perform tasks as assigned on cleaning schedule.</li><li>Maintain and record proper temperature controls, food storage and food rotation.</li><li>Perform all side work and setup/breakdown duties as assigned.</li><li>Meet regularly with Program Director regarding menus, service, procedures, etc.</li><li>Report any unusual incidents to the Program Director, Executive Director or Manager on duty.</li><li>Respond and assist with any resident, staff, guest or campus emergency.</li><li>Assist in the dining room to ensure that food is served properly, and cleanup is prompt and thorough.</li></ul>General Working Conditions:This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee must be able to read, write, and speak fluent English. The employee is occasionally required to reach with hands and arms and push/pull equipment frequently. The employee is expected to possess good organization skills, with the ability to work under pressure and meet deadlines. The employee must be compassionate and empathetic. The employee will occasionally lift and/or move up to 25 pounds. The employee may frequently bend, reach, grasp, and climb. The employee may need to squat and kneel. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.Connecting Seniors, Families and CommunitiesFor over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.Equal Opportunity EmployerClick on glassdoor to see our employee testimonials<a href="https://www.glassdoor.com/Overview/Working-at-CSIG-Holding-EI_IE867530.11,23.htm" rel="nofollow"><img alt="" src="https://www.glassdoor.com/api/widget/verticalStarRating.htm?e=867530"/></a>#SP2

StoryPoint

Caregiver / Med Manager

Activities of Daily Living (ADLs)

Assisted Living

Blood Pressure

CPR Certification

Cleanroom

Clinical Assessment

English Language

Equipment Maintenance/Repair

First Aid

Geriatrics

Healthcare

High School Diploma

Housekeeping/Cleaning

Infection Control

Keyboards

Medication Administration

Nursing

Philosophy

Portion Control

Record Keeping

Rehabilitation Nursing

Salon Services

Telephone Skills

Time Management

Waitressing

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Guest Service ManagerPizza Ranch - Iowa City

Guest Service ManagerPizza Ranch - Marion

Guest Service ManagerPizza Ranch - Cedar Rapids

Guest Service ManagerPizza Ranch - North Liberty

Caregiver / Med ManagerStoryPoint

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