FULL_TIME

FEED

YEAR

Working collaboratively with the Director of Operations and firm partners, this position plans, directs, and coordinates daily office operations while providing leadership across human resources, staff development, internal processes, facilities coordination, and special projects. Steinbacher, Goodall & Yurchak is seeking an organized, people‑centered, and growth‑minded Office Manager to lead operations for our Wyalusing/Wysox and Wilkes‑Barre office locations, with travel between offices as needed.

Steinbacher, Goodall & Yurchak is seeking an organized, people‑centered, and growth‑minded Office Manager to lead operations for our Wyalusing/Wysox and Wilkes‑Barre office locations, with travel between offices as needed. This role is ideal for someone who thrives in a leadership position, enjoys developing others, and brings structure, accountability, and heart to daily operations. The Office Manager plays a critical role in supporting staff, strengthening internal systems, and ensuring each office operates efficiently, professionally, and in alignment with firm standards. Working collaboratively with the Director of Operations and firm partners, this position plans, directs, and coordinates daily office operations while providing leadership across human resources, staff development, internal processes, facilities coordination, and special projects. Position Summary The Office Manager serves as a culture‑builder, operational leader, and trusted resource for staff and leadership. This role supports people and processes—ensuring team members are equipped to succeed while firm operations remain aligned with performance metrics, quality standards, and long‑term goals. The ideal candidate is highly organized, proactive, and invested in helping others grow, with the ability to balance operational details and big‑picture thinking. Essential Duties and Responsibilities Office Operations & Facilities Management <ul><li>Serve as the on‑site coordinator for building and grounds needs, including supply orders, scheduling maintenance, coordinating safety inspections, and overseeing facility upkeep. </li></ul><ul><li>Coordinate physical office needs to ensure safe, professional, and efficient work environments. </li></ul><ul><li>Travel between Wyalusing/Wysox and Wilkes‑Barre office locations as needed. </li></ul>Human Resources & Staff Leadership <ul><li>Oversee all human resource functions for assigned offices, including:  </li></ul><ul><li>Employee onboarding and orientation </li></ul><ul><li>Organization and maintenance of employee files </li></ul><ul><li>Monitoring staff workloads and productivity </li></ul><ul><li>Overseeing the performance management process </li></ul><ul><li>Holding staff accountable to job requirements </li></ul><ul><li>Initiating and managing disciplinary processes as needed </li></ul><ul><li>Managing employee relations with professionalism and empathy </li></ul><ul><li>Foster a positive, high‑performing workplace culture that maximizes employee contributions by identifying and developing individual strengths. </li></ul><ul><li>Serve as a role model, coach, and leader, supporting professional development and team engagement. </li></ul>Productivity, Quality & Process Improvement <ul><li>Create, administer, and evaluate quality assurance systems to improve productivity, efficiency, and consistency. </li></ul><ul><li>Coordinate and review staff time logs to ensure alignment with productivity standards. </li></ul><ul><li>Create and maintain standard operating procedures (SOPs) to support firm profitability goals and performance metrics. </li></ul><ul><li>Evaluate the client life cycle and progression, developing procedures that align with firm standards across all locations. </li></ul>Training, Technology & Systems <ul><li>Assist with staff training to ensure understanding and consistent application of firm policies and procedures. </li></ul><ul><li>Serve as the first point of contact for staff technology needs, including computers, printers, and phone systems. </li></ul><ul><li>Collaborate with the Director of Operations on information technology planning and goals. </li></ul>Strategic & Financial Collaboration <ul><li>Collaborate with the Director of Operations to monitor office profitability and support strategic planning efforts. </li></ul><ul><li>Coordinate initiatives designed to meet firm metrics, goals, and long‑term operational success. </li></ul>Qualifications <ul><li>Bachelor’s degree in Business Administration, Management, Communications, or a related field (or equivalent work experience). </li></ul><ul><li>2–3 years of experience managing a team; in‑office professional experience preferred. </li></ul><ul><li>Strong organizational skills with the ability to manage multiple priorities effectively. </li></ul><ul><li>Excellent attention to detail and problem‑solving abilities. </li></ul><ul><li>Exceptional verbal and written communication skills. </li></ul><ul><li>Proficiency in Microsoft Office Suite and virtual meeting platforms. </li></ul><ul><li>Ability to adapt to a fast‑paced, dynamic environment with a positive, solutions‑oriented attitude. </li></ul><ul><li>High level of professionalism, integrity, and discretion. </li></ul><ul><li>Flexibility to work outside regular hours when needed. </li></ul><ul><li>Willingness and ability to travel between office locations as required. </li></ul>Compensation Compensation is based on experience and aligned with the responsibilities and leadership scope of the role. About Steinbacher, Goodall & Yurchak At Steinbacher, Goodall & Yurchak, our commitment to a solutions‑oriented work environment is realized through teams that are bound by mutual respect and accountability and who strive for continuous learning and growth. Does that sound like an environment you would like to work in? Are you a team player who is eager to learn, solutions‑oriented, and reliable? If so, we may have a place for you on our team! We have offices in Williamsport, State College, Altoona, Wilkes‑Barre, Muncy, Wyalusing, and Wysox, Pennsylvania. Our employee benefits include: Paid time off, Holiday Pay, Jury Pay, Birthday Off, Bereavement Leave, Health, Dental, Vision, Disability, Life Insurance, Retirement Plan, Gym Membership, Student Loan Assistance, and Tuition Assistance. Equal Opportunity Employer Statement Steinbacher, Goodall & Yurchak is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as established by law. Powered by JazzHR

Steinbacher Goodall & Yurchak

Office Manager

Administrative Management

Administrative Skills

Business Administration

Coaching

Communication Skills

Detail Oriented

Disciplinary Action

Employee Relations

Facilities Management

File Maintenance

Financial Strategy

Human Resources

Information Technology & Information Systems

Leadership

Metrics

Multitasking

Office Management

Operations Management

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Metrics

Performance Reviews

Presentation/Verbal Skills

Printers

Problem Solving Skills

Procedure Development

Process Improvement

Process Management

Productivity Management

Profit & Loss

Project/Program Coordination

Quality Assurance

Quality Metrics

Staff Development

Staff Training

Standard Operating Procedures (SOP)

Standards Development

Strategic Planning

Team Lead/Manager

Team Player

Technical Operations

Willing to Travel

Writing Skills

partner JazzHR

If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders.

<h3 style="text-align:center">Join Our Talent Pool for Dental Practice Manager Opportunities!</h3>Are you a leader who thrives on creating exceptional patient experiences and building high-performing teams? At Smart Arches Dental Implant Centers, we’ve redefined the dental implant experience by combining clinical excellence with compassion, innovation, and a patient-first mindset.We’re building a network of talented and driven Dental Practice Managers who are ready to make a meaningful impact on patients’ lives—and on the teams they lead. By joining our Talent Pool, you’ll be among the first to hear about upcoming leadership opportunities across our growing network of state-of-the-art implant centers.As part of the Smart Arches team, you’ll:<ul><li>Lead and develop a dynamic dental team that delivers life-changing patient care.</li><li>Partner closely with providers, clinical staff, and leadership to ensure operational excellence.</li><li>Enjoy a professional environment that values growth, and collaboration</li></ul>If you’re passionate about leadership, operational excellence, and patient-centered care, we invite you to join our talent network and take the first step toward a rewarding career with Smart Arches Dental Implant Centers.Job Title: Dental Practice Manager  Department: Operations  Reports to: VP of Operations FLSA Status: Exempt Company Overview Smart Arches Dental Implant Centers have been created by doctors to improve the lives of the patients who entrust us with their care. We have taken the "corporate feel" that exists with big dental implant clinics and become hyper-focused on patient experience and care to drive our company. If you are passionate about helping people start over and strengthen their confidence, then Smart Arches Dental Implant Centers is a great place to call your home. Everyone involved wants to make a positive impact with the work and efforts we give—this is how we can truly make a difference. If this speaks to you, we look forward to hearing from you. Position SummaryThe Dental Office Manager plays a pivotal role in ensuring the smooth and efficient operation of the dental practice. Responsible for overseeing administrative tasks, financial management, and staff coordination, the Dental Practice Manager services as a central point of contact for both internal team members and external stakeholders. This role involves managing schedules, handling patient inquiries, maintaining records, and implementing office policies and procedures. The Dental Practice Manager also collaborates with dentists and other staff to optimize patient care delivery and enhance the overall patient experience. Exceptional organizational, communication, and strong leadership skills are essential for success in this role. Duties and Responsibilities:<ul><li>Manage daily office operations, including patient scheduling, billing, and office maintenance. </li><li>Oversee administrative staff, providing guidance, mentorship, and performance evaluations. </li><li>Act as a liaison between the office and corporate leadership. </li><li>Ensure compliance with HIPAA, OSHA, and other regulatory requirements. </li><li>Handle patient inquiries and concerns professionally and promptly. </li><li>Coordinate staff schedules. </li><li>Optimize patient flow and scheduling efficiency in collaboration with dental professionals. </li><li>Monitor expenses, maintain collection controls, and oversee daily deposits. </li><li>Implement and maintain office policies and procedures. </li><li>Process insurance claims and maintain accurate patient records. </li><li>Conduct staff meetings, provide training, and foster a positive work environment. </li><li>Supervise treatment support systems and patient flow sequencing. </li><li>Manage inventory levels and order office supplies as needed. </li><li>Perform additional duties as assigned to support the success of the practice and organization. </li></ul>Expected Competencies <ul><li>Strong customer service orientation towards patients and staff. </li><li>Easily able to learn new technologies and systems as required. </li><li>Strong communication and interpersonal skills. </li><li>Ability to review critical issues, effectively solve problems and create action plans. </li><li>Ability to develop and implement new approaches to improve processes, procedures and the general work environment. </li><li>Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines. </li><li>Ability to use independent judgement and to manage and impart confidential information. </li></ul>Qualifications <ul><li>5+ years’ work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required  </li><li>High School diploma or GED required </li><li>Easily able to learn new technologies and systems required. Dentrix experience preferred. </li><li>Ability to work in a fast-paced environment.</li><li>Requires some flexibility in scheduling.</li><li>Experience using Outlook, Word, Excel required </li><li>Strong customer service orientation towards patients and staff.</li></ul>Physical/Mental Demands and Work Environment The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.Company Safety We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Powered by JazzHR

Smart Arches Dental Implant Centers

Dental Practice Manager

Analysis Skills

Centers for Disease Control and Prevention (CDC)

Claims Processing

Contract Creation

Copying Machines

Customer Support/Service

Dental Ceramics

Dentistry

Diversity

Employee Orientation

Employee Retention

Employment Contracts

Establish Priorities

Expense Tracking

Fax Machines

Financial Management

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

High School Diploma

Implants

Interpersonal Skills

Inventory Levels

Inventory Management

Maintain Compliance

Medical Billing

Medical Office

Medical Records

Mentoring

Microsoft Excel

Microsoft Outlook

Microsoft Word

OSHA

Office Equipment

Order Supplies

Patient Care

Physical Demands

Policy Implementation

Procedure Implementation

Quality of Care

Record Keeping

Regulatory Requirements

Safety/Work Safety

Schedule Development

Systems Administration/Management

Time Management

Training/Teaching

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Office ManagerSteinbacher Goodall & Yurchak

Dental Practice ManagerSmart Arches Dental Implant Centers

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