FULL_TIME

FEED

YEAR

Wisconsin River Family Dental, a Cherry Tree Dental office, is seeking a Full-Time, Exempt Assistant Clinical Office Manager to help lead and support the daily operations of our dental practice in Wisconsin Rapids, WI. The Assistant Clinical Office Manager supports the overall operations and efficiency of the dental clinic by providing leadership, administrative oversight, and exceptional customer service.

Assistant Clinical Office Manager - Wisconsin River Family Dental, a Cherry Tree Dental Office Wisconsin Rapids, WI Full-Time, Exempt Wisconsin River Family Dental, a Cherry Tree Dental office, is seeking a Full-Time, Exempt Assistant Clinical Office Manager to help lead and support the daily operations of our dental practice in Wisconsin Rapids, WI. The Assistant Clinical Office Manager supports the overall operations and efficiency of the dental clinic by providing leadership, administrative oversight, and exceptional customer service. Under the direction of the Manager, Regional Clinical Operations, this role ensures high-quality patient care, regulatory compliance, and a productive, patient-focused environment.Benefits:<ul><li>Health insurance</li><li>Vision insurance</li><li>Dental insurance</li><li>401k with employer contribution</li><li>Life insurance</li><li>Paid Time Off</li><li>Paid Holidays</li></ul>What you'll do: Patient Care & Customer Service<ul><li>Greet and welcome patients in a positive, professional, and caring manner.</li><li>Consult patients on treatment options provided by the clinical team.</li><li>Verify insurance coverage, ensure collection of co-payments, and address billing questions.</li><li>Work collaboratively with dental team members to ensure the delivery of exceptional patient care.</li><li>Provide superior customer service at all times, maintaining a non-judgmental and supportive demeanor.</li><li>Ensure prompt setup and accurate maintenance of new patient accounts in the practice management system.</li></ul>Clinic Operations & Supervision<ul><li>Provide leadership and oversight to clinic staff to maintain a productive, efficient, and collaborative environment.</li><li>Supervise and reinforce daily operational tasks and office priorities under the guidance of the Manager, Regional Clinical Operations.</li><li>Support recruitment, onboarding, training, and ongoing development of team members.</li><li>Assist in the performance management process by participating in staff evaluations and providing regular coaching and developmental feedback.</li><li>Oversee patient scheduling, appointment confirmations, and follow-ups to ensure a full and efficient schedule.</li><li>Monitor and maintain the sterilization area; ensure testing logs are completed.</li><li>Review operational data and clinic performance metrics; recommend improvements based on findings.</li></ul>Financial & Insurance Administration<ul><li>Process insurance payments, submit claims, and follow up on denials, appeals, and additional documentation requests.</li><li>Ensure timely collection from patients and insurance providers.</li><li>Follow established company policies related to collections and revenue cycle management.</li><li>Post payments promptly and accurately in accordance with company standards.</li><li>Reconcile daily deposits and credit card processing, ensuring balance and accuracy.</li></ul>Other Responsibilities<ul><li>Maintain confidentiality of all patient and clinic records in compliance with HIPAA regulations.</li><li>Ensure full compliance with OSHA, CDC, HIPAA, and internal safety protocols.</li><li>Complete tasks and projects assigned by the Manager, Regional Clinical Operations.</li><li>Support a culture of accountability, teamwork, and high-quality patient outcomes.</li></ul>What we seek:<ul><li>Associate degree in healthcare administration, business, or related field.</li><li>Education and related work experience can be considered in lieu of associate degree.</li><li>Bachelor's Degree in healthcare administration, business, or related field preferred</li><li>Three (3) years' experience in dental or healthcare administration.</li><li>Prior supervisory experience preferred.</li><li>Proficient or the ability to become proficient within 90 days in dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).</li><li>Proficient in Microsoft Office Suite.</li><li>Effective communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.</li><li>Demonstrated analytical thinking and data-driven decision making.</li><li>Excellent organizational skills and attention to detail.</li></ul>Powered by JazzHR

Cherry Tree Dental

Assistant Clinical Office Manager

Administrative Skills

Analysis Skills

Billing

Calendar Management

Card Processing

Centers for Disease Control and Prevention (CDC)

Clinical Support

Co-Payments

Coaching

Communication Skills

Consulting

Customer Service Evaluation

Customer Support/Service

Dental Insurance

Detail Oriented

Develop and Maintain Customers

Documentation

Financial Administration

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Healthcare Administration

Healthcare Customer Service

Insurance

Interpersonal Skills

Leadership

Life Insurance

Maintain Compliance

Medical Records

Microsoft Office

OSHA

Office Management

Onboarding

Operational Audit

Operational Support

Operations

Operations Management

Organizational Skills

Patient Care

Patient Confidentiality

People Management

Performance Management

Performance Metrics

Performance Reviews

Policy Development

Practice Management Software

Regulatory Compliance

Revenue Management

Staff Development

Sterilization

Team Player

Time Management

Vision Plan

partner JazzHR

Cherry Tree Dental office, is seeking a Full-Time, Exempt Clinical Office Manager to help lead and support the daily operations of our dental practice in the Stevens Point, WI Area. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.

Clinical Office Manager - Cherry Tree Dental Office Stevens Point, WI Area Full-Time, Exempt Cherry Tree Dental office, is seeking a Full-Time, Exempt Clinical Office Manager to help lead and support the daily operations of our dental practice in the Stevens Point, WI Area. The Clinical Office Manager is the operational backbone of the practice, responsible for ensuring its smooth, efficient, and profitable function. This dynamic role includes oversight of administration, finances, human resources, patient relations, marketing, and compliance. As the central liaison between clinical staff, administrative teams, and patients, the manager upholds high standards of care, service, and operational excellence. Balancing people, processes, and profitability, they must be both strategic and hands-on, ensuring everything from insurance claims to team culture supports quality patient care and practice success.Benefits:<ul><li>Health insurance</li><li>Vision insurance</li><li>Dental insurance</li><li>401k with employer contribution</li><li>Life insurance</li><li>Paid Time Off</li><li>Paid Holidays</li></ul>What you'll do: Administrative Management<ul><li>Oversee daily front office operations to maintain organization and workflow efficiency.</li><li>Manage and maintain patient records in compliance with HIPAA regulations.</li><li>Implement and uphold office policies and standard operating procedures.</li><li>Ensure practice management software (e.g., Dentrix, Eaglesoft, Ascend) is updated and properly utilized.</li><li>Coordinate staff meetings, continuing education sessions, and team training.</li></ul>Financial Oversight<ul><li>Monitor and manage accounts receivable (A/R) and accounts payable (A/P).</li><li>Supervise insurance billing, claims processing, and follow-ups.</li><li>Ensure accurate collection of co-pays and patient balances at the time of service.</li><li>Reconcile daily deposits, generate financial reports, and track cash flow.</li><li>Develop and maintain the office budget, identifying cost-saving opportunities.</li></ul>Team Leadership and Human Resources<ul><li>Recruit, hire, train, and manage front office, billing, and administrative personnel.</li><li>Conduct staff performance reviews and provide regular coaching and feedback.</li><li>Manage daily and long-term staff scheduling to ensure optimal patient flow and service coverage.</li><li>Foster positive team culture, mediate conflicts, and support staff engagement.</li><li>Ensure adherence to employment laws, OSHA standards, and state dental board regulations.</li></ul>Patient Relations and Experience<ul><li>Ensure welcoming and professional patient experience from scheduling to post-treatment follow-up.</li><li>Resolve patient concerns or complaints in a prompt and professional manner.</li><li>Oversee the new patient intake process and ensure effective communication at all stages.</li><li>Promote treatment acceptance through financial consultations and patient education.</li><li>Manage patient recall and reactivation programs to support continuity of care.</li></ul>Practice Growth and Marketing<ul><li>Monitor key performance indicators (KPIs), such as: production, collection rate, new patient numbers, and patient retention.</li><li>Collaborate on marketing strategies, such as reviews, referrals, or social media.</li><li>Build relationships with referring providers and community partners.</li></ul>Compliance and Risk Management<ul><li>Ensure compliance with HIPAA, OSHA, and infection control regulations.</li><li>Maintain and organize necessary documentation (e.g., licenses, MSDS sheets, safety inspection logs).</li><li>Conduct regular audits to assess regulatory compliance and operational efficiency.</li></ul>What we seek:<ul><li>Bachelor's Degree in healthcare administration, business, or related field preferred</li><li>Education and related work experience can be considered in lieu of bachelor's degree.</li><li>Proven experience in dental office management or healthcare administration.</li><li>Proficient with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).</li><li>Proficient in Microsoft Office Suite.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, multitasking, and problem-solving skills.</li><li>Knowledge of dental insurance processes, CDT coding, and billing practices.</li><li>Exceptional interpersonal and communication skills.</li><li>Understanding of HIPAA, OSHA, and state regulatory requirements.</li></ul>Powered by JazzHR

Clinical Office Manager

Accounts Payable

Accounts Receivable

Accounts Receivable Management

Administrative Management

Auditing

Budgeting

Cash Flow

Claims Management

Claims Processing

Cost Control

Employment Law

Financial Management

Financial Reporting

Human Resources

Infection Control

Marketing

Marketing Strategy

Multitasking

Patient Admissions

Performance Analysis

Problem Solving Skills

Record Keeping

Regulations

Regulatory Requirements

Reporting Skills

Social Media

Standard Operating Procedures (SOP)

Standards of Care

State Laws and Regulations

Team Lead/Manager

OTHER

UNKNOWN

Festival Foods

Guest Services Assistant Department Manager PM

Customer Relations

Customer Service Operations

Employee Retention

Equal Employment Opportunity (EEO)

High School Diploma

Hospitality and Tourism

Loss Prevention

Mentoring

Physical Demands

Presentation/Verbal Skills

Safety Compliance

Safety Training

Safety/Work Safety

User Interface/Experience (UI/UX)

Writing Skills

[AW]-iCims

Willow Brooke Senior Living is currently seeking a Business Office Manager to join our team of dedicated professionals who are passionate about making a meaningful difference in the lives of our residents, their families, and our community. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

We're Hiring! Business Office Manager  Willow Brooke Senior Living is currently seeking a Business Office Manager to join our team of dedicated professionals who are passionate about making a meaningful difference in the lives of our residents, their families, and our community. We are guided every day by our CAPLICO Core Values:  Celebration Accountability  Passion for Learning  Love One Another  Intelligent Risk Taking 欄 Customer Second (Employee First!)  Ownership If these values align deeply with your moral compass and you meet the qualifications below, we encourage you to apply!  About the Opportunity As our Business Office Manager, you will play a vital role in keeping our community running smoothly by:  Providing clerical and administrative support to department leaders and the Executive Director  Organizing and maintaining resident and staff files  Tracking resident charges and performing billing functions 茶 Managing payroll-related functions and assisting with benefits administration  Maintaining a professional, efficient business office and solving workflow challenges 六‍ Serving as the central point of contact for all job applicants  Conducting pre-employment assessments, exit interviews, and onboarding activities Performing other duties as assigned by the Executive Director or designee  Critical Success Factors • Strong verbal and written communication skills in English • Resilient, dependable, punctual, and professional • Excellent time management with accurate and timely reporting • Adaptable and flexible to meet resident and staff needs • Team-oriented with a collaborative mindset • Highly organized with strong multitasking abilities • Compassionate, empathetic, and an attentive listener • Committed to outstanding customer service through respect, friendliness, and a willingness to help  Minimum Qualifications  High School Diploma or GED required (Associate's Degree in Business Management preferred) 燐 Prior office and payroll experience preferred  Experience interviewing, training, supervising, and evaluating office staff preferred  Proficiency with office equipment, computer systems, word processing, spreadsheets, and email preferred  Equal Opportunity Employer We are proud to be an equal opportunity employer and value diversity. All qualified applicants will be evaluated without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pennant Services

Business Office Manager

Compensation and Benefits

Computer Systems

Diversity

English Language

Healthcare

Home Care

Hospice Care

Information Assets

Office Equipment

Payroll Management

Spreadsheets

Staff Requirements

Word Processing

Broadbean

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Assistant Clinical Office Manager Cherry Tree Dental

Clinical Office Manager Cherry Tree Dental

Guest Services Assistant Department Manager PM Festival Foods

Business Office Manager Pennant Services

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