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The Assistant Community Office Manager is responsible forassisting the Community Officer Manager in various aspects of office management and serving as an active member of the community office sales/service team; coordinating work within the office, as well as with other bank departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.

Assistant Community Office Manager Are you looking for a career with a purpose in your local community? By working at your community bank, you will find a sense of purpose in your everyday job. At Journey Bank we strive to assist, all members of our community, on their financial journey. Journey Bank is a strong, independent community bank with 22 locations and 290 employees. We are seeking a full-time Assistant Community Office Managerto join our team and work on-site at our Lightstreet Branch. The Assistant Community Office Manager is responsible forassisting the Community Officer Manager in various aspects of office management and serving as an active member of the community office sales/service team; coordinating work within the office, as well as with other bank departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Responsibilities:<ol><li>Assists the Community Office Manager with the supervision of office personnel as needed, including employee scheduling, employee discipline, staff meetings, etc.</li><li>Ensures that standard operating procedures are being followed and provides guidance and training to office personnel; trains new personnel as required.</li><li>In the absence of the Community Office Manager, makes certain that all office operations are performed in accordance with established policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.</li><li>Evaluates current procedures and recommends changes as necessary.</li><li>Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure.</li><li>Jointly establishes quantitative sales objectives, with assigned supervisor, on an annual basis; this activity to be integrated with the office's annual marketing/sales plan.</li><li>Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities.</li><li>Provides sales information on a timely basis in order that this information may be included as part of monthly and year-to-date sales performance reports.</li><li>Monitors individual sales performance versus objectives on a monthly basis utilizing the bank's sales information system; discusses performance with appropriate supervisor on a frequent basis.</li><li>Serves as a member of the office sales team.</li><li>Maintains a thorough knowledge of the features and benefits of all bank products and services in order to ascertain customer needs and to sell in conjunction with these needs.</li><li>Provides direct service to customers of the Bank with respect to deposit, loan, trust, and other miscellaneous products and services; approves or rejects loan applications within individual lending authority.</li><li>Assists customers in obtaining specialized services from other bank departments as necessary; provides help to customers with specific inquiries or service problems.</li><li>Prepares and provides various forms, reports, and other information as requested. </li><li>Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.</li></ol>Actively participates in community organizations and activities in a manner which reflects favorably on the Bank. Requirements: The selected candidate must have the following skills:<ul><li>A minimum of high school diploma or equivalent required with a preference for an advanced degree in a business or financial related field of study.</li><li>A minimum of 3 years of experience in related banking and/or sales experience preferred.</li><li>Proficient reading, verbal, and written communication skills, analytical, organization, and planning skills, and math skills. </li><li>Proficient knowledge of computer skills including online, internet, and mobile banking.</li><li>Demonstrate management and/or supervisory skills.</li><li>Ability to effectively perform multiple tasks, duties, and jobs throughout the office.</li><li>Excellent interpersonal relation skills with the ability to demonstrate active listening, attention to detail, and positive professional attitude.</li></ul> Hours: Monday-Friday, 37.5 hours per week, including early evening hours and rotating Saturdays, Based on Lightstreet Branch hours. Benefits:We provide a competitive compensation and excellent benefit package including 401(k) with safe harbor match, paid holidays, and vacation.  Journey Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All job offers are contingent upon results of a criminal record check, drug screening and credit check.

Journey Bank

Assistant Community Office Manager

Administrative Skills

Bank Secrecy Act

Banking Services

Communication Skills

Community Banking

Computer Skills

Cross-Selling

Customer Relations

Customer Support/Service

Detail Oriented

Disciplinary Action

Equal Credit Opportunity Act (ECOA)

High School Diploma

Information Technology & Information Systems

Interpersonal Skills

Loan Approval

Loans

Marketing Plan

Mathematics

Multitasking

Needs Assessment

Office Management

Organizational Skills

People Management

Performance Analysis

Performance Management

Policy Development

Presentation/Verbal Skills

Procedure Development

Purchasing/Procurement

Regulatory Compliance

Regulatory Requirements

Request for Information (RFI)

Revenue/Sales Reporting

Risk

Risk Management

Sales

Sales Prospecting

Staff Training

Standard Operating Procedures (SOP)

Time Management

Training/Teaching

Writing Skills

Talent Acquisition

PART_TIME

Assist guests with purchasing tickets, activities, season passes, waivers, employee IDs, Fireside Lockers, event tickets, and lost & found inquiries. Guest Services Agents support daily operations while delivering exceptional service and assisting guests throughout the resort.

Job Title: Guest Services Agent Department: Guest Services Reports to: Guest Services Manager Guest Services Agents support daily operations while delivering exceptional service and assisting guests throughout the resort.  Key Responsibilities: <ul><li>Smile and create a welcoming environment for all guests.  </li></ul><ul><li>Assist guests with purchasing tickets, activities, season passes, waivers, employee IDs, Fireside Lockers, event tickets, and lost & found inquiries.  </li></ul><ul><li>Process guest payments using cash, credit cards, gift cards, coupons, and vouchers.  </li></ul><ul><li>Provide accurate information and directions about Camelback Resort.  </li></ul><ul><li>Address guest service issues by resolving concerns and processing refunds when required.  </li></ul>Qualifications & Requirements: <ul><li>Must be at least 16 years of age to apply.  </li></ul><ul><li>Flexible work schedule, including weekends, evenings, and holidays.  </li></ul><ul><li>Strong listening, problem-solving, organizational, and communication skills (verbal and written). </li></ul><ul><li>Strong customer service skills required.  </li></ul><ul><li>Ability to work well with others in a team environment.  </li></ul><ul><li>Ability to manage cash drawers accurately.  </li></ul><ul><li>Must be able to speak and read English; additional languages a plus.  </li></ul><ul><li>Ability to stand and walk for extended periods during shifts (typically 8+ hours) to respond quickly to guest needs and support operational flow.  </li></ul><ul><li>Ability to lift, carry, push, or pull objects up to 15 lbs.  </li></ul><ul><li>Ability to tolerate exposure to busy or noisy work areas.  </li></ul><ul><li>Ability to work indoors and outdoors in varying weather conditions.  </li></ul><ul><li>Commitment to ensuring the safety and well-being of our guests.  </li></ul><ul><li>Ability to work in a fun, fast-paced, guest-focused environment.  </li></ul>What’s in it for me: <ul><li>Complimentary access to Camelbeach, Aquatopia, local amusement parks and more! Ski season passes for those working during the winter season. Plus, great friends & family perks.  </li></ul><ul><li>Paid Training to gain skills, knowledge, and experience for professional development.  </li></ul><ul><li>Not to be missed employee events throughout the season.  </li></ul><ul><li>Referral Bonuses – invite your friends to work with you!  </li></ul><ul><li>Competitive wages and advancement opportunities.  </li></ul><ul><li>Interact with people from all over the world!  </li></ul><ul><li>Next day pay, through PayActiv.  </li></ul><ul><li>Tuition Reimbursement*  </li></ul><ul><li>Medical, dental, vision insurance, 401K*  </li></ul><ul><li>Vacation and PTO*  </li></ul>*Full-Time status benefits This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

Administration Jobs in Kingston, PA

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Administration Jobs in Kingston, PA

Assistant Community Office Manager Journey Bank

Seasonal Guest Services Agent CMBK RESORT OPERATIONS, LLC

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