UNKNOWN

FEED

HOUR

The Guest Services Manager will be responsible for managing a front of house team, ensuring that every guest receives great service in a timely manner while maintaining a clean appearance throughout the restaurant. We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front of house and guest services operations of our restaurant.

<div class="mosaic-zone" id="mosaic-vjJobDetails"><div class="mosaic js-match-insights-provider-job-details mosaic-provider-hydrated" id="js-match-insights-provider-job-details"><div><div class="js-match-insights-provider-u74ql7 eu4oa1w0" id="jobDetailsSection"><div><div><div><h2 class="js-match-insights-provider-1kn1b9k e1tiznh50">Job details</h2><h2 class="js-match-insights-provider-1kn1b9k e1tiznh50"><br/></h2><h2 class="js-match-insights-provider-1kn1b9k e1tiznh50">Pay$15 - $18 an hour</h2><h2 class="js-match-insights-provider-1kn1b9k e1tiznh50"><br/>Full-time</h2><h2 class="js-match-insights-provider-1kn1b9k e1tiznh50"><br/>Shift and schedule</h2></div><div><div class="js-match-insights-provider-1i8duct e37uo190" tabindex="0"><div><div><ul><li class="js-match-insights-provider-1yabrbp eu4oa1w0" style="list-style-type:none;margin-right:0.5rem;margin-top:0.25rem;margin-bottom:0.25rem"><div class="js-match-insights-provider-1mv3imx e1xnxm2i0"><div><div><div>Weekends as needed</div></div></div></div></li><li class="js-match-insights-provider-1yabrbp eu4oa1w0" style="list-style-type:none;margin-right:0.5rem;margin-top:0.25rem;margin-bottom:0.25rem"><div class="js-match-insights-provider-1mv3imx e1xnxm2i0"><div><div><div>Evenings as needed</div></div></div></div></li><li class="js-match-insights-provider-1yabrbp eu4oa1w0" style="list-style-type:none;margin-right:0.5rem;margin-top:0.25rem;margin-bottom:0.25rem"><div class="js-match-insights-provider-1mv3imx e1xnxm2i0"><div><div><div>Holidays</div></div></div></div></li></ul></div></div></div></div><div></div></div><div class="js-match-insights-provider-mxrgov e15p7aqh1" style="text-align:center;color:rgb( 89 , 89 , 89 )"> </div></div></div></div></div></div><div class="mosaic mosaic-empty-zone" id="mosaic-aboveFullJobDescription"></div><div class="mosaic mosaic-empty-zone" id="mosaic-aboveExtractedJobDescription"></div><div class="css-inantk eu4oa1w0" id="benefits"><h2 class="css-4j10h8 e1tiznh50" id="benefitsSectionTitle">Benefits<div>Pulled from the full job description</div></h2><div><div><ul><li>Vision insurance</li><li>Dental insurance</li><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul></div></div><div class="serp-page-qscrm0 e15p7aqh1" style="text-align:center;color:rgb( 89 , 89 , 89 )"> </div></div><div id="jobDescriptionTitle"><h2 class="css-oiq21b e1tiznh50" id="jobDescriptionTitleHeading" tabindex="-1">Full job description</h2><p><br/></p></div><div class="jobsearch-JobComponent-description css-1rybqxq eu4oa1w0" id="jobDescriptionText"><div><div><h2 class="jobSectionHeader"><b>Job details</b></h2></div><div><div>$15 - $18 per hour </div><div></div><div><br/>Job type: Full-time night and weekends</div></div></div><div></div><div><h2 class="jobSectionHeader"><br/><b>Benefits</b></h2><div><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><br/></div></div><p><br/></p><div><p><b>Introduction:</b></p><p>We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front of house and guest services operations of our restaurant. The Guest Services Manager will be responsible for managing a front of house team, ensuring that every guest receives great service in a timely manner while maintaining a clean appearance throughout the restaurant. A successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.</p><br/><p><br/></p><p><b>Responsibilities:</b></p><ul><li><p>Manage and lead a front of house team</p></li><li><p>Oversee the daily operation of serving buffet guests</p></li><li><p>Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized dining area and adhering to safety protocols</p></li><li><p>Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns</p></li><li><p>Monitor and maintain inventory levels, including ordering and restocking as needed</p></li><li><p>Complete daily financial and operational tasks, such as reconciling the register and completing shift reports</p></li><li><p>Other duties as assigned</p></li></ul><p><b>Qualifications:</b></p><ul><li><p>Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry</p></li><li><p>Strong leadership and communication skills</p></li><li><p>Ability to multitask and handle a high-volume workload</p></li><li><p>Strong customer service skills</p></li><li><p>Flexibility to work evenings, weekends, and holidays as needed</p><br/><br/><br/></li></ul><br/><p><b>Perks:</b></p><ul><li><p>Competitive salary</p></li><li><p>Paid time off</p></li><li><p>Medical, dental, and vision insurance</p></li><li><p>401(k) retirement plan</p></li><li><p>Professional development opportunities</p></li><li><p>Positive and supportive work environment</p></li></ul></div></div>

Pizza Ranch - Marshalltown

Guest Service Manager

Communication Skills

Customer Support/Service

Dental Insurance

Financial Operations

Health Insurance

Hospitality and Tourism

Inventory Levels

Inventory Management

Leadership

Multitasking

Organizational Skills

Resolve Customer Issues

Restaurant

Time Management

Vision Plan

Gethired

Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. We’re proudly hiring for our Newton, Iowa location and welcome applicants from Monroe, Prairie City, Colfax, Baxter, Kellogg, and the surrounding areas in Jasper County.

<p><b>Who We Are</b> </p><p>Pizza Ranch ®Inc., started as a single location in Hull, Iowa in 1981.  Pizza Ranch is in the category of a fast-casual restaurant.  </p><p>Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out.  Our franchise has grown steadily with over 200 locations in fourteen states. What makes Pizza Ranch® unique is that most stores offer a host of dining options. </p><p> We strive to make a positive impact for those that are devoted to family, faith and guests, we call them devoted diners. Our company is fueled by a powerful mission to “Establish Every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives.” </p><p>Pizza Ranch is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. </p><p>If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others. </p><p> We’re proudly hiring for our Newton, Iowa location and welcome applicants from Monroe, Prairie City, Colfax, Baxter, Kellogg, and the surrounding areas in Jasper County. We'd love to have you join our team in Newton!</p><p/><div align="center" style="text-align:center"></div><p><b>The Role: Guest Service Manager </b></p><p>At Pizza Ranch, we view our management team as a vital part of what makes our business so successful.  As a Guest Services Manager, you will be challenged to exceed the expectations of our guests by delivering on the Pizza Ranch Product standards.  </p><p>You will also be expected to assist the Assistant General Manager in leading the day to day operations and support the management of the of the guest experience through Qualtrics data and feedback.  At the Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly you will have the opportunity to provide genuine care for all of our staff and guests and to create legendary impact to those you come in to contact with. </p><p> </p><p><b>Key Accountabilities: </b></p><p>• Guest Satisfaction </p><p>• Effective Business Management </p><p>• Appropriate and Fair Business Practices </p><p>• Training and Development </p><p><b>What You'll Do</b></p><p>·         Lead by example and execute high standards in food quality, cleanliness, and service</p><p>·         Ensure every guest has a legendary experience, every time</p><p>·         Help guide and support your team through a successful shift — start to finish</p><p>·         Confidently run a shift solo, including the ability to open and/or close the restaurant as needed</p><p>·         Reinforce daily procedures and drive operational consistency</p><p>·         Assist with training, mentoring, and developing new and existing team members</p><p><b>Qualifications, Skills, and/or Competencies</b>: </p><p>• Passion for leading and developing people </p><p>• Proven record of management, communication, and organizational skills </p><p>• The ability to prioritize multiple situations </p><p>• Effective communicator and listener with good oral and written communication skills </p><p>• Restaurant management experience, preferred </p><p>• Proficient in basic computer skills </p><p>• High School graduate or equivalent education </p><p>• Possess business acumen</p><p/><p/><p>• Have and maintain a valid driver's license </p><p/><div align="center" style="text-align:center"></div><p>Join the Pizza Ranch team and become part of something legendary. Apply today and help us serve up food and experiences. </p><p/><p> </p>

Pizza Ranch - Newton

Guest Service Manager – Newton Area (Monroe, Colfax, Prairie City + More in the Jasper County Region)

Administration Jobs in Marshalltown, IA

Resume Resources

Get noticed by top employers!

Administration Jobs in Marshalltown, IA

Guest Service Manager Pizza Ranch - Marshalltown

Guest Service Manager – Newton Area (Monroe, Colfax, Prairie City + More in the Jasper County Region) Pizza Ranch - Newton

Resume Resources