OTHER

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Provides engaging supervision for the administrative support non-provider staff, to include organizing work assignments to meet the demands of the practice, coaching for improvement, and counseling for correction, identifying and resolving issues, monitoring productivity, evaluating performance, implementing performance improvement strategies. Implements and maintains Quality Improvement programs, proactively implements approved action plans to resolve problem areas, actively participates in goal setting for the practice and coordinates the efforts to meet the goals.

Overview:
Manages the day-to-day operations of the practice, with guidance from the Director or Ambulatory Administrator. Responsible for the management of personnel, supplies, equipment, implement systems to standardize the quality of inter-office communications by establishing standard work duties, clear responsibilities and consistent expectations, provide frequent, fair and constructive feedback. Assists with administrative support functions including, but not limited to registration, scheduling, and insurance coordination of benefits, managed care, and collections. Actively manages clinic operations and patient flow to evaluate effectiveness; recommends and implements strategies to improve efficiency, enhance patient experience and enhance provider and staff satisfaction.  Provides engaging supervision for the administrative support non-provider staff, to include organizing work assignments to meet the demands of the practice, coaching for improvement, and counseling for correction, identifying and resolving issues, monitoring productivity, evaluating performance, implementing performance improvement strategies. Performs management duties to include participating in the hiring process, monitoring staff qualifications, facilitating staff orientation, staff training and scheduling. Ensures training and job competencies are completed prior to deployment in clinic. Provides administrative coverage in absence of Director. Conducts regular (no less than monthly) staff meetings to discuss practice operations, safety, staff improvement ideas, patient experience, reviews new policies and procedures; and shares general information. Conducts weekly staff huddles and monthly rounding on all direct reports. Documents, implements and provides oversight of clinical policies and procedures. Ensures fiscal goals are met, monitors expenses and analyzes monthly budget and key performance indicators, with Director. Addresses service, patient care and process quality issues by implementing sustainable solutions that reduce variation. Participates as an active team member in the coordination of patient care. Implements and maintains Quality Improvement programs, proactively implements approved action plans to resolve problem areas, actively participates in goal setting for the practice and coordinates the efforts to meet the goals. Maintains appropriate records, required documentation, and employee files, including physician credentials and licensure documentation. Ensures practice is prepared for inspections and site visits, with guidance from the Director. 

Qualifications:
Experience Requirements:3 years - Operational experience in a health care setting -required1 year- Supervisory experience - required Education High School Diploma or GED equivalent required Bachelors Healthcare Administration, Business or a related field - preferred Additional Details Must maintain all State clinical license and/or certification (RN, MA, LPN, etc.) Travel Required Up to 25% Manager Approval Authorityo Capital Expenditures: $2,000o Supplies/Expenses: $2,000o Vendors: Places orders with pre-approved agencieso Salary Approval: Jointly with manager and leadership for internal movementso Employment Decisions: Recommends accommodations, discharge/termination of employment based on documented disciplinary actions o Position Requisitions: Reviews for approvals and appropriate specifications Supervises1-5 Customer Service Representatives1-5 MA/CSR1-5 Referral Coordinator 1-2 CSR & MA Team Leads1-5 Surgical Coordinators UFJPI is an Equal Opportunity Employer and Drug Free Workplace

UF Health

Office Manager II | Durbin | Fulltime | Days

Administrative Skills

Budgeting

Capital Expenditure (CAPEX)

Clinical Competency

Coaching

Compensation and Benefits

Customer Support/Service

Documentation

Employee Orientation

Expense Analysis

Expense Tracking

Financial Policies

Financial Procedures

Healthcare

Healthcare Administration

High School Diploma

Identify Issues

Leadership

Licensed Practical Nurse/Licensed Vocational Nurse

Managed Care

Medical Treatment

Office Management

Operations Management

Organizational Skills

Patient Assessment

Patient Care

People Management

Performance Management

Performance Metrics

Physician Credential

Problem Solving Skills

Process Quality

Quality Management

Record Keeping

Registered Nurse (RN)

Set Goals

Staff Training

Sustainability

Willing to Travel

[AW]-iCims

Provides supervision for the non-provider staff, to include organizing work assignments, counseling, problem solving, scheduling, and productivity monitoring, evaluating performance, implementing performance improvement projects, and maintaining payroll functions. • Implements and maintains Quality Improvement programs, proactively implements approved action plans to resolve problem areas, actively participates in goal setting for the practice and coordinates the efforts to meet the goals.

Overview:
Job DutiesIn consultation with the Medical Director and under the supervision of the Ambulatory Administrator or Director, the Office Manager III leads and manages either 2 or more clinics or has 20+ employees and all clinical and non-clinical activities of one - four departmental practices or satellite practices. Successfully leads and manages team to provide exemplary quality patient care and deliver excellent customer service by all office/department staff.

Responsibilities:
Essential Functions• Oversees the day-to-day operations of the practice, with guidance from the Ambulatory Administrator. Responsible for the management of personnel, supplies, equipment, and patient financial interactions to include collection of co-payments, co-insurance and cash handling. Implement system to standardize the quality of communications between offices by establishing clear responsibilities and consistent expectations, provide regular fair and constructive feedback.• Provides supervision for the non-provider staff, to include organizing work assignments, counseling, problem solving, scheduling, and productivity monitoring, evaluating performance, implementing performance improvement projects, and maintaining payroll functions.• Performs management duties to include participating in the hiring process, monitoring staff qualifications, staff orientation, staff training and scheduling. Ensure training and job competencies are completed prior to deployment.• Routinely conducts staff meetings to discuss operations, staff issues and customer satisfaction; reviews new policies and procedures; and shares general information.• Provides oversight of fiscal policies and procedures to include billing compliance, fiscal goals, cash handling functions, coding and encounter form processing.• Resolves medical/administrative problems and patient complaints through the facilitation of excellent lines of communication between staff and providers under the direction of the Ambulatory Administrator.• Implements and maintains Quality Improvement programs, proactively implements approved action plans to resolve problem areas, actively participates in goal setting for the practice and coordinates the efforts to meet the goals.• Maintains appropriate records, required documentation, and employee files, including physician credentials and licensure documentation.• Assist with all clinical support functions including, but not limited to registration, scheduling, and insurance coordination of benefits, managed care, and collections.• Participates as an active care team member in the coordination of patient care.

Qualifications:
Experience Requirements3 years     Supervisory experience                                                                                               required3 years     Operational experience in a clinical outpatient setting                                         required2 years     Clinical Background                                                                                                    preferredEducation RequirementsHigh School Diploma or GED                                                                                                         requiredAssociates                                                                                                                                         requiredBachelors        Healthcare Administration, Business or a related field                                 preferredTravel Up to 25%UFJPI is an Equal Opportunity Employer and Drug Free Workplace

Office Manager III | Durbin Neuroscience | Days | Full Time

Billing

Clinical Support

Co-Payments

Communication Skills

Customer Satisfaction

Financial Compliance

Financial Management

Insurance

Neuroscience

Outpatient Care

Performance Analysis

Team Lead/Manager

Workplace Issues

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Administration Jobs in Palatka, FL

Office Manager II | Durbin | Fulltime | Days UF Health

Office Manager III | Durbin Neuroscience | Days | Full Time UF Health

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