OTHER

FEED

UNKNOWN

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.

Overview:
To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager. To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution and maintenance of Lowes Foods’ Guest Service Standards and Policies. Supervise and perform all functions related to sales related assets. Assume the duties of the Department Manager in their absence.

Responsibilities:
1. Maintenance of Guest Service Standardsa. Ensures that the front porch standards detailed in the No Noticeable Wait policy are met at all times.b. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.c. Trains cashiers to call additional hosts to the front porch as dictated by guest needs and established daily call-up list.d. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.e. Ensures front porch is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.f. Acts as a positive role model for all front and hosts in speech, manner, dress, hygiene, and integrity.g. Ensures all unused check lanes are blocked off when not in use.h. Monitors and enforces all other front porch policies related to Asset Protection and Shrink Control.2. 2. Training and Development of Front porch Hostsa. Provides training and direction to hosts not meeting the front porch standards.b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.c. Provides constant on-the-job feedback to front porch hosts about performance to maintain front porch service level.3. 3. Sales, Cash and Invoice Accountinga. Prepare weekly cash report and accompanying documentation.b. Maintain sales related information.c. Process invoices and transfers as assigned.d. Process beer/wine payments.4. 4. Cash Related Activitiesa. Prepare bank deposits according to policy.b. Handle payroll check approval/cashing according to company policy.c. Ensure that an accurate daily cash count is completed.d. Process guest needs such as money orders, stamps, lottery tickets, etc.e. Process returned checks according to policy.5. 5. Cash Office Securitya. Ensure the security of the cash office and store funds.b. Maintain accountability standards of cashier tills.c. Maintain supplies needed for front porch and cash office.6. 6. Cashier/Guest Service Clerk Performance Reportsa. Monitor and analyze the Operator Activity Report.b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.7. Perform all other duties as assigned by management.

Qualifications:
1. Friendly, outgoing personality.2. Ability to work well with others.3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.4. Ability to read and understand information and direction.5. Knowledge of front porch operations.6. Ability to supervise people including training and development.7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.8. Effective communication and guest service skills.9. Must be at least 18 years old.10. Ability to stand for extended periods of time.11. Demonstrate successful use of math skills.12. Ability to work well with computers.  #LI-JD1

Lowes Foods

Assistant Guest Service Mgr FT

Accounting

Analysis Skills

Billing

Check Processing

Communication Skills

Corporate Policies

Interpersonal Skills

Lift/Move 25 Pounds

Loans

Loss Prevention

Maintenance Services

Mathematics

Multitasking

People Management

Performance Analysis

Retail Management

Returns Processing

Sales

Team Player

Training/Teaching

[AW]-iCims

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.

Overview:
To supervise and ensure that every guest receives the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards and Policies.

Responsibilities:
1. Maintenance of Guest Service Standardsa. Ensures that the front end standards detailed in the No Noticeable Wait Policy are met at all times.b. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.c. Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides.d. Trains cashiers to call additional hosts to the front end as dictated by guest needs and established daily call-up list.e. Handles guests and hosts requests, refunds, overrides, and check approvals promptly, and professionally.f. Ensures front end is clean, neat, and clutter free at all times and that the parking lot is free of debris and excessive carts.g. Is a positive role model for all front end hosts in speech, manner, dress, hygiene, and integrity.h. Ensures all unused check lanes are blocked off when not is use.i. Monitors and enforces all other front end policies related to Asset Protection and Shrink Control.2. Training and Development of Front End Hostsa. Provides training and direction to hosts not meeting the front end standards.b. Communicates to the guest service manager, problem areas and hosts not meeting performance standards.c. Provides constant on-the-job feedback to front end hosts about performance to maintain front end service level.3. Process guest orders (including performing as a cashier or guest service clerk).4. Perform all other duties as assigned by management.

Qualifications:
1. Friendly, outgoing personality.2. Ability to work well with others.3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.4. Ability to read and understand information and direction.5. Knowledge of front end operations.6. Ability to supervise people including training and development.7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.8. Effective communication and guest service skills.9. Ability to stand for extended periods of time.10. Demonstrate successful use of math skills.11. Ability to work well with computers.  #LI-JD1

Guest Service Leader PT

User Interface/Experience (UI/UX)

The Office Manager/ Certified Medical Assistant at Across the Life Span, PLLC serves as the operational backbone of the practice, ensuring efficient day-to-day administrative functions, seamless billing and coding workflows, and a welcoming, compliant clinical environment. The ideal candidate brings expertise in medical billing, coding, and office systems management, and is committed to supporting a team dedicated to transforming lives.

Benefits: <ul><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul> Position Summary The Office Manager/ Certified Medical Assistant at Across the Life Span, PLLC serves as the operational backbone of the practice, ensuring efficient day-to-day administrative functions, seamless billing and coding workflows, and a welcoming, compliant clinical environment. This role requires a tech-savvy, organized, and client-centered professional with a strong background in medical or behavioral health administration. The ideal candidate brings expertise in medical billing, coding, and office systems management, and is committed to supporting a team dedicated to transforming lives.  Essential Duties & Responsibilities Administrative Operations <ul><li> Oversee all front-office and back-office administrative functions including scheduling, referral coordination, and patient intake workflows. </li><li> Manage electronic health record (EHR) system administration — including staff training, system updates, and troubleshooting. </li><li> Maintain organized and compliant client files, credentialing records, and HR documentation. </li><li> Coordinate office supply procurement, equipment maintenance, and vendor relationships. </li><li> Implement and maintain office policies, standard operating procedures (SOPs), and HIPAA compliance protocols. </li><li> Serve as the primary point of contact for building management, technology vendors, and third-party contractors. </li></ul> Medical Billing & Coding <ul><li> Oversee all aspects of medical billing including charge entry, claims submission, payment posting, and denial management. </li><li> Ensure accurate application of medical and behavioral health procedure codes (CPT, ICD-10) across all service lines. </li><li> Monitor accounts receivable (AR), follow up on unpaid claims, and produce regular billing reports for leadership. </li><li> Coordinate prior authorizations and eligibility verifications for Medicaid, Medicare, and commercial insurance. </li><li> Stay current with NC Medicaid billing requirements, LME-MCO guidelines, and payer-specific policies. </li><li> Identify billing discrepancies and implement corrective action plans. </li></ul> Staff & Team Support <ul><li> Supervise and support administrative staff, including scheduling, onboarding, and performance guidance. </li><li> Coordinate staff credentialing and re-credentialing processes with payers and licensing boards. </li><li> Support new employee orientation and ensure completion of required training modules. </li><li> Facilitate communication between clinical and administrative teams to promote operational alignment. </li></ul> Technology & Systems <ul><li> Serve as the primary administrator for the practice management system and EHR platform. </li><li> Leverage technology solutions to streamline workflows, automate reporting, and improve operational efficiency. </li><li> Coordinate IT support requests and ensure cybersecurity protocols are followed. </li><li> Generate administrative and financial reports for executive leadership as needed. </li></ul> Qualifications Required <ul><li> Bachelor's degree in Health Administration, Business, Medical Assisting, or a closely related field preferred; equivalent experience considered. </li><li> 3–5 years of progressively responsible experience in a medical or behavioral health office setting. </li><li> Demonstrated proficiency in medical billing, coding (CPT and ICD-10), and AR management. </li><li> Strong technology aptitude — proficient with EHR systems, Microsoft Office Suite, and practice management platforms. </li><li> Knowledge of HIPAA regulations, healthcare compliance standards, and payer requirements. </li><li> Exceptional organizational, problem-solving, and communication skills. </li></ul> Preferred <ul><li> Certified Medical Assistant (CMA) or Certified Medical Administrative Assistant (CMAA) credential *A Plus* </li><li> Experience in behavioral health, substance use, or mental health practice settings. </li><li> Familiarity with NC Medicaid, Medicaid Managed Care, and LME-MCO billing systems. </li><li> Experience with credentialing, CAQH, and payer enrollment processes. </li><li> Background in human resources or personnel management. </li></ul> Work Environment This is a primarily in-office role at our Greensboro, NC location. The Office Manager must be comfortable in a fast-paced behavioral health environment and maintain professionalism, confidentiality, and composure at all times. Some flexibility in schedule may be required. Reasonable accommodations will be provided for individuals with disabilities.

Administration Jobs in Reidsville, NC

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Administration Jobs in Reidsville, NC

Assistant Guest Service Mgr FT Lowes Foods

Guest Service Leader PT Lowes Foods

Office Manager/ CMA ACROSS THE LIFESPAN LLC

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