Guides clients and families toward appropriate treatment options, effectively highlighting the benefits of treatment at Pasadena Villa Outpatient in relation to the client's individual needs and circumstances; o Obtains necessary information to quickly determine viability of potential admission, o Resolves challenges posed by clients and families ambivalent about committing to necessary and beneficial treatment options, o Empathically but prescriptively leading callers to the next step of deciding on admission, o Determines the clinical and financial viability of potential admissions, o Articulates the value and fit of facility programming to each potential client's circumstances and needs. Within the organization: Maintains frequent and close working relationships with clients, facility CEO/Executive Directors, National Director of Outpatient Admissions, admissions team members, clinical leadership, finance teams, and peers throughout the organization.