FULL_TIME

FEED

YEAR

ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny! The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.

Are you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members?  ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny! ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors.  ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do! We are hiring an Admission Clerk for our growing team!  The Admissions Clerk will primarily be responsible for:  Key Responsibilities:<ul><li style="margin-bottom:11px">Initial contact person for person served/client upon arrival for intake. </li><li style="margin-bottom:11px">Creates an environment of hospitality for new persons served/clients. </li><li style="margin-bottom:11px">Completes EMR intake documents with person served/client signature. </li><li style="margin-bottom:11px">Schedules initial nursing assessment for person served/client. </li><li style="margin-bottom:11px">Schedules initial counseling session for person served/client. </li><li style="margin-bottom:11px">Helps with the handling of persons served/client belongings upon arrival. </li><li style="margin-bottom:11px">Work directly with the intake department to help determine which programs and services will best fit the needs of the client. </li><li style="margin-bottom:11px">Performs Peer Support individual sessions with clients upon intake. </li><li style="margin-bottom:11px">Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.  </li><li style="margin-bottom:11px">Participate in staff and state regulatory training as required. </li><li style="margin-bottom:11px">Adhere to program policies and procedures while maintaining a professional code of ethics. </li><li style="margin-bottom:11px">The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general  principle of professionalism as a healthcare provider. </li><li style="margin-bottom:11px">Other Duties as assigned. </li></ul>Key Experience and Education Needed:<ul><li style="margin-bottom:11px">High School Diploma or GED </li><li style="margin-bottom:11px">Healthcare and Substance abuse experience preferred. </li><li style="margin-bottom:11px">Appropriate State and Federal Clearances </li><li style="margin-bottom:11px">Peer Support Certified</li></ul>Other Qualifications to be Considered:<ul><li style="margin-bottom:11px">Knowledge and understanding of recovery principles and recovery driven service system. </li><li style="margin-bottom:11px">Knowledge in Insurance Regulations. </li><li style="margin-bottom:11px">Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity. </li><li style="margin-bottom:11px">Knowledge of the physical, emotional, intellectual, and spiritual impact of alcohol and other drugs on the individual and family  </li><li style="margin-bottom:11px">Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction. </li><li style="margin-bottom:11px">Computer literate with experience in a Windows and EMR environment </li><li style="margin-bottom:11px">Ability to prioritize work- and work-related responsibilities. </li><li style="margin-bottom:11px">Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner.</li><li style="margin-bottom:11px">Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served. </li><li style="margin-bottom:11px">Ability to sit and/or stand for long periods of time. </li><li style="margin-bottom:11px">Ability to read detailed health records. </li><li style="margin-bottom:11px">Ability to lift and carry up to 10 lbs. </li><li style="margin-bottom:11px">Ability to operate computer and other equipment in the office. </li><li style="margin-bottom:11px">Must have sufficient mobility to move around the office and the community. </li></ul><div style="margin-bottom:11px">ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.</div><div style="list-style-type:disc">Come join ARC and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model!  </div><div style="list-style-type:disc;text-align:center">Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.</div>Powered by JazzHR

Addiction Recovery Care

Admissions Clerk

Community Health

Computer Skills

Customer Relations

Electronic Medical Records

Employee Relations

Entrepreneurship

Establish Priorities

Federal Laws and Regulations

Health Economics

Healthcare

Healthcare Providers

High School Diploma

Insurance Regulations

Medical Records

Microsoft Windows Operating System

Nursing

Office Equipment

Privacy Controls

Psychiatry and Mental Health

State Laws and Regulations

Stewardship

Substance Abuse

partner JazzHR

OTHER

UNKNOWN

WHAT WE'RE LOOKING FOR: The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing data and leads, and addressing customer inquiries. Generates admissions through referral partnerships and advancing the inquiry sales process through follow- up and closing to achieve daily/weekly/monthly expectations in partnership with the Community Sales Representative (CSR) and Executive Director as evident through use of the CRM system.

JOIN TEAM TRILOGY:
At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! 

WHAT WE'RE LOOKING FOR:
The Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing data and leads, and addressing customer inquiries.   Key Responsibilities<ul><li>Executes sales process and the conversion to move-in percentages resulting in overall census with a focus on private pay.</li><li>Generates admissions through referral partnerships and advancing the inquiry sales process through follow- up and closing to achieve daily/weekly/monthly expectations in partnership with the Community Sales Representative (CSR) and Executive Director as evident through use of the CRM system. Ensure 10 call outs per day and daily use of CRM to drive sales.</li><li>Responds to all referrals and inquiries properly, timely, and with appropriate follow-up. Participates with the leadership/back-up team to handle inquiries/referrals timely, including CRM Management.</li><li>Supports welcoming new customer standards and communicates to campus team members related to move-in activities (i.e., welcome gift, move in communication and process, move in paperwork).</li><li>Assists with planning, coordinating, and executing campus events including Senior Executive Club and community events.</li><li>Ensuring campus is tour ready including back up team resources, appropriate marketing collateral and promotional materials, tour path, model room, first impressions, and tour stations. Executes tours as part of the primary team.  </li><li>Answers a multi-line phone system in a prompt, courteous and professional manner directing callers to the appropriate person or department.</li></ul>Qualifications  <ul><li>High school diploma or GED/HSE preferred</li><li>1-3 years of relevant experience preferred</li></ul>

WHERE YOU'LL WORK : Location:
US-KY-Harrodsburg

LET'S TALK ABOUT BENEFITS:
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.<ul><li>Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.</li><li>Get Paid Weekly + Quarterly Increases – Enjoy weekly pay and regular quarterly wage increases.</li><li>Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match.</li><li>PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents.</li><li>Inclusive Care – No-cost LGBTQIA+ support and gender-affirming care coordination.</li><li>Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment.</li></ul> 

GET IN TOUCH:
Cathy (859) 918-0720

APPLY NOW:
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.

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