OTHER

FEED

Generate business by creating new and maintaining existing relationships with physicians and other medical professionals, community and senior organizations, hospitals, appropriate special interest groups, discharge planners, nursing home professionals, assisted living facilities, and other potential referral sources. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Cornerstone Healthcare, Inc.

JOB SUMMARY The Community Liaison interfaces with hospitals, skilled nursing homes, board and care homes and outpatient discharge planning services, and physician offices. Provides and acts as a community resource and public relations representative in facilitating safe quality healthcare in our communities. The Community Liaison is expected to generate appropriate patient referrals/ admissions by establishing and maintaining professional relationships with all referral sources. DUTIES & RESPONSIBILITIES Generate business by creating new and maintaining existing relationships with physicians and other medical professionals, community and senior organizations, hospitals, appropriate special interest groups, discharge planners, nursing home professionals, assisted living facilities, and other potential referral sources. Contacts prepares and conducts sales and educational presentations for physicians, businesses and local community groups regarding home care services and benefits. Assists the Director of Business Development in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Exceed client and internal expectations by providing daily communication and creative solutions to problems and bringing a positive attitude. Establishes and maintains positive working relationships with current and potential referral and payer sources. Documents all physician office visits, referral source visits, follow up, phone calls and gifts. A minimum of 50 documented quality interactions per week. Ensures all communications, messaging and branding is aligned with the culture. Builds and monitors community, customer, and payer and patient perceptions of Vesper Hospice as a high quality provider of services. Strategic planning including identifying opportunities for additional or improved services to address customer needs. Maintains comprehensive working knowledge of Home Health and Palliative Care and Hospice markets including government agencies, major payer groups, key referral sources, and competitor's market positioning. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Cornerstone Healthcare, Inc. Monitors and reports cost effectiveness of marketing efforts. Assists patient and/or patient's family through election of benefit and admission process. Work closely with Care Coordination Team on any patient-related issues. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Bachelor's degree in Marketing, Business Administration, or related field, Master's Degree preferred. At least three years' experience in health care marketing preferably in hospice care operations preferred. Demonstrated ability to work independently to increase business targets, obtain contacts, and maintain relationships in the communities. Ability to market and deal tactfully with customers and the community. Able to maintain an organized approach to territory management and work with limited supervision. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Pennant Services

Community Liaison

Assisted Living

Brand Marketing (Branding)

Budget Forecasting

Budgeting

Business Administration

Business Development

Communication Skills

Cost Effectiveness Analysis

Cost Reporting

Customer Support/Service

Discharge Plans

Field Marketing

Government

Healthcare

Healthcare Quality

Home Care

Hospice Care

Hospital

Information Assets

Market Analysis

Marketing

Marketing Plan

Medical Office

Negotiation Skills

Nursing Home

Organizational Skills

Outpatient Care

Palliative Care

Patient Admissions

Public/Media/Press/Analyst Relations

QoS (Quality of Service)

Resolve Customer Issues

Resource Management

Sales Presentation

Strategic Planning

Territory Management

Broadbean

Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Executive Director, Director of Clinical Services and/or Administrator. The Business Office Staff is responsible to the Executive Director and Director of Clinical Services and may assist with: direct patient expenditures coordination, employee time sheets, personnel records and billing liaison.

JOB SUMMARY The Business Office Staff is responsible for coordinating all office activities including: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. The Business Office Staff is responsible to the Executive Director and Director of Clinical Services and may assist with: direct patient expenditures coordination, employee time sheets, personnel records and billing liaison. DUTIES & RESPONSIBILITIES Maintains confidentiality of patient information. Maintains accurate up to date medical records in accordance with regulations of Medicare and the Policy and Procedure Manual. Communicates effectively on the telephone with patients, families and staff. Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available. Welcomes and assists all guests. Manages incoming, outgoing and interoffice mail. Performs typing, faxing and coping tasks as requested for various staff persons. Inputs data into computer for billing purposes. Orders and maintains accurate records of medical equipment and supplies. Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Executive Director, Director of Clinical Services and/or Administrator. Responsible for gathering and recording staff members' DSRs. Tracks admission, discharge, IDTs, certification and re-certification dates on all patients. Responsible for assisting with audits of patient information. Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office. Performs other necessary functions/duties as assigned by the Executive Director. Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Executive Director and/or Director of Clinical Services. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) High school graduate or equivalent. Two years data entry experience. Previous billing and computer experience, preferably in hospice or similar operation. Previous health care related billing experience. Ability to type 50 words per minute. Word processing skills Personal computer skills Business machine knowledge The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Business office manager

Admissions Jobs in Fairbank, AZ

Admissions Jobs in Fairbank, AZ

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Admissions Jobs in Fairbank, AZ

Community Liaison Pennant Services

Business office manager Pennant Services

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