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EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”. Job Summary: The Multi-Outlet Manager is responsible for overseeing the daily operations, financial performance, and team development across multiple outlets.

Job Summary: The Multi-Outlet Manager is responsible for overseeing the daily operations, financial performance, and team development across multiple outlets. This role ensures operational excellence, compliance, and customer satisfaction while collaborating with cross-functional departments to drive business success. Qualifications:<ul><li>Proven experience in multi-outlet operations management, preferably in hospitality or retail. </li><li>Strong leadership, communication, and interpersonal skills. </li><li>Financial acumen with experience in budgeting, forecasting, and P&L analysis. </li><li>Ability to train, coach, and develop high-performing teams. </li><li>Knowledge of labor laws, compliance standards, and safety regulations. </li><li>Experience working with variety of merchandise preferred. </li><li>Demonstrated ability in maintaining consistent, high quality service levels.  </li><li>Excellent interpersonal, customer service, communication, team-building, and problem-solving skills are required.  </li><li>Must be able to get along well with co-workers and work as a team.  </li><li>Must present a well-groomed, professional appearance. </li></ul>Essential Job Functions: <ul><li>Manage and support leads, supervisors, and assistant managers to meet operational needs across all outlets. </li><li>Develop leadership teams in areas such as collective bargaining agreements, employee handbook policies, attendance, and performance documentation. </li><li>Interview, hire, train, and onboard new team members; maintain appropriate staffing levels. </li><li>Conduct timely performance reviews, recommend promotions and wage increases, and handle disciplinary actions and grievances. </li><li>Lead pre-shift meetings, facilitate in-store training, and ensure team members are equipped with tools and knowledge to succeed. </li><li>Foster a positive work environment and maintain strong employee relations. </li><li>Understand and support the daily functions of each outlet, including stepping in to assist or train as needed. </li><li>Monitor and supervise work, plan schedules, and ensure adherence to company and departmental policies. </li><li>Conduct walk-throughs and ensure compliance with safety, security, and legal regulations (federal, state, gaming, etc.). </li><li>Ensure perishable product rotation and quality control standards are met. </li><li>Oversee outlet P&Ls, budgeting, forecasting, and financial performance. </li><li>Collaborate with finance to manage team member compensation and capital requests. </li><li>Analyze profit and loss statements and implement cost control procedures. </li><li>Evaluate purchasing trends, market conditions, and raw material availability to inform procurement strategies. </li><li>Work with buyers and merchandisers to manage inventory, reorders, and display techniques. </li><li>Coordinate with other departments to promote merchandise through events, tastings, and demos. </li><li>Greet and assist customers, promote sales, and ensure high standards of customer service. </li><li>Partner with F&B managers to support outlets in their absence and assist in menu planning and pricing. </li><li>Analyze F&B operations and collaborate with chefs to cost out menus. </li><li>Lead VIP events, develop BEOs with marketing, and manage event staffing and execution. </li><li>Work closely with the Director on departmental decisions and daily operations. </li><li>Collaborate with marketing and other departments to support outlet promotions and advertising. </li><li>Attend and actively participate in management meetings and committees. </li></ul><ul><li>All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.    </li><li>Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. </li><li>Must be able to work independently. </li><li>Must be able to get along with co-workers and work as a team. </li><li>Ability to read, write, speak and understand English.  </li><li>Must be able to respond to visual and aural ques. </li><li>Must present a well-groomed, professional appearance. </li><li>Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. </li><li>Must be able to work a varied schedule including holidays, nights and weekends as needed. </li><li>Must be able to work a reasonable amount of overtime when required. </li><li>Perform other duties as assigned. </li></ul>Physical, Mental & Environmental Demands:           <ul><li>Must be able to sit, stand or walk for long periods of time. </li><li>Must be able to respond calmly and make rational decisions when handling guest and/or employee conflicts. </li><li>Must be able to maneuver to all areas of the casino.  </li><li>Must be able to lift-up to 50 pounds.  </li><li>Must be able to push carts weighing up to 100 pounds.  </li><li>Must be able to use proper team lifting and carrying techniques. </li><li>Must be able to push, pull, bend, reach, stoop, kneel, twist and grip items when working throughout the property.  </li><li>Must have manual dexterity and coordination to operate office equipment, including PC computers, fax machine and photocopier.  </li><li>Must be able to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.  </li><li>Must be able to speak distinctly and persuasively.  </li><li>Must be able to work at a fast pace in mentally and physically stressful situations. </li><li>Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights. </li></ul>    Harrah’s reserves the right to make changes to this job description whenever necessary.  It is our policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.   Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

Harrah's Northern California

Multi-Outlet Manager

Advertising

Analysis Skills

BeOS Operating System

Budgeting

Calendar Management

Casinos

Coaching

Collective Bargaining

Communication Skills

Compensation Management

Copying Machines

Cost Control

Cross-Functional

Customer Satisfaction

Customer Support/Service

Disciplinary Action

Documentation

Employee Relations

English Language

Equal Employment Opportunity (EEO)

Event Management

Fax Machines

Federal Laws and Regulations

Finance

Forecasting

Gaming

Genetics

Interpersonal Skills

Inventory Management

Leadership

Legal

Lift/Move 100 Pounds

Lift/Move 50 Pounds

Maintain Compliance

Manual Dexterity

Market Trend Analysis

Marketing

Menu Management

Merchandising

Multitasking

Office Equipment

Operations

Operations Management

Performance Reviews

Pricing

Problem Solving Skills

Procedure Implementation

Procurement Strategy

Product Demonstration

Profit & Loss

Profit & Loss Analysis

Profit & Loss Statements

Project/Program Management

Purchasing/Procurement

Quality Control

Quality Metrics

Regulations

Regulatory Compliance

Retail

Safety Compliance

Sales

Security Compliance

Staff Policies

State Laws and Regulations

Team Building

Team Lead/Manager

Team Player

Time Management

Training/Teaching

OTHER

FEED

Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising. Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.

YEAR

Job Introduction:
At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Overview of Responsibilities:
<ul><li>Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.</li><li>Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.</li><li>Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.</li><li>Motivate and develop the management team by embracing, leading, advocating, and consistently modeling our Sprouts leadership behaviors..</li><li>Celebrate store successes and identify/address opportunities for perpetual improvement.</li><li>Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.</li><li>Demonstrate advanced product knowledge when assisting customers and training store team members..</li><li>Communicate expectations, policy changes, new initiatives, and product knowledge.</li><li>Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.</li><li>Confidently and effectively address emergencies, crises, equipment failures, and resolve any issues that arise with a sense of urgency.</li><li>P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.</li><li>Maintain compliance with all safety and food safety recommendations and requirements, as measured through Ecolab and PCR audits.</li><li>Identify any safety, security, and loss prevention concerns and address with the BPS team to resolve.</li><li>Ensure federal, state, and company regulations and standards are met or exceeded, including laws, regulations and standards related to labor, health, safety, and sanitation, in order to maintain a safe and clean work environment for employees and customers, to ensure compliance with all legal and Company requirements..</li><li>Drive sales growth and store experience execution anchoring on Educate and Enrich standards to include consistent 8+ store conditions, ad directives, top item knowledge, and department schematics.</li><li>Master and create an obsession around top item in stock conditions in all departments through effective fresh item management, perpetual inventory, and computer assisted ordering.</li><li>Oversee inventory management, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise with particular attention paid to code dates and sanitation.</li><li>Oversee invoicing from our distribution centers and vendors. Report discrepancies to the appropriate supplier as needed.</li><li>Lead Receivers and backroom organization, cleanliness, and safety.</li><li>Help build and maintain displays on the sales floor, compliant with company programs and standards.</li><li>Verify all products are fresh, labeled, and priced accurately.</li><li>Oversee price changes and remain up to date on sale prices.</li></ul>

Qualifications:
<ul><li>Be at least 21 years of age.</li><li>Have a high school diploma or equivalent, a degree in business management, marketing, retailing, communications, advertising, or related field preferred.</li><li>1-3 years of retail experience; or an acceptable combination of education and experience.</li><li>Have demonstrated success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.</li><li>Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.</li><li>Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.</li><li>Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.</li><li>Have and maintain Food Safety certification.</li><li>Able to lift 60 pounds between 15 inches and 70 inches above the ground, lifting heavier items is required occasionally.</li><li>Pushing and pulling racks and U-boats of merchandise is common throughout a typical day. Push and pull force required ranges from 80 pounds to 100 pounds.</li><li>Stand on hard surfaces continuously, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.</li><li>Wear PPE consistent with the task assignment, including but not limited to non-slip, closed-toe shoes, long pants, and gloves (latex and or cut-resistant).</li><li>Tools and equipment used include, but are not limited to, phone, computer, mouse, keyboard, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash register, carts, and pallet jacks.</li></ul>

Pay Range:
The pay range for this position is $70,304.00 - $110,100.31 / year. Sprouts Farmers Market determines pay based on applicable experience and qualifications of the applicant.

Benefits:
In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:<ul><li style="color:#333333">Competitive pay</li><li style="color:#333333">Sick time plan that you can use to support you or your immediate families health</li><li style="color:#333333">Vacation accrual plan</li><li style="color:#333333">Opportunities for career growth</li><li style="color:#333333">15% discount for you and one other family member in your household on all purchases made at Sprouts</li><li style="color:#333333">Flexible schedules</li><li style="color:#333333">Employee Assistance Program (EAP)</li><li style="color:#333333">401(K) Retirement savings plan with a generous company match</li><li style="color:#333333">Company paid life insurance</li><li style="color:#333333">Contests and appreciation events throughout the year full of prizes, food and fun!</li></ul>Eligibility requirements may apply for the following benefits:<ul><li style="color:#333333">Bonus based on company and/or individual performance</li><li style="color:#333333">Affordable benefit coverage, including medical, dental and vision</li><li style="color:#333333">Health Savings Account with company match</li><li style="color:#333333">Pre-tax Flexible Spending Accounts for healthcare and dependent care</li><li style="color:#333333">Company paid short-term disability coverage</li><li style="color:#333333">Paid parental leave for both mothers and fathers</li><li style="color:#333333">Paid holidays</li></ul> Get Paid Every Day!Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.  You can learn more by visiting <a href="https://urldefense.com/v3/__https:/www.dailypay.com/partners/sprouts-farmers-market/__;!!NEfr4fX6ORgI!6O3gZzYEkBSY9HBzGEv2I_-XgIzV5tO092LrA_Rcxu3SfYy9iqcxZF22u-pz3IzukyZvWMWosikZGoNiQ05FezUmxSzpKbA$" rel="noopener nofollow noreferrer" target="_blank">https://www.dailypay.com/partners/sprouts-farmers-market/</a>.

Why Sprouts:
Grow with us!If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey. At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture. Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:<ul><li>Inspiring Women at Sprouts</li><li>Rainbow Alliance at Sprouts</li><li>Sabor at Sprouts</li><li>Soul at Sprouts</li><li>Honored to Serve at Sprouts</li></ul>Together, these groups celebrate diversity and empower our team to thrive. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. <div>Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance. </div>California Residents: We collect information in accordance with California law, please see <a href="https://about.sprouts.com/wp-content/uploads/2019/12/CA-Employee-Privacy-Notice.pdf" rel="noopener nofollow noreferrer" style="color:#000000" target="_blank">here</a> for more information.

It's Healthy Living for Less!
An impeccable eye for what's next in nutrition. A continuous drive to go the extra mile. Sprouts Farmers Market works to deliver the best possible shopping experience, helping customers live a healthy lifestyle at an affordable price—not just buy groceries. Sprouts is a healthy grocery store offering fresh, natural and organic foods at great prices. Since 2002, we've been committed to providing our customers with the best-in-class service—and to improving it every day.

This commitment has taken us from a small grocery store in Chandler, Ariz. to the leading food retailer we are today. We're proud to serve customers in 10 states with more than 190 stores. Additionally, we strive to be the ultimate healthy living resource with recipes, how-to videos, wellness webinars and compelling content on sprouts.com. Our social media sites and email subscriptions give customers exclusive access to health tips, product information, and web-only coupons for extra savings. Our money-back guarantee, online experiences and product promotions allow us to serve more customers in fresh, new ways.

We believe food is an industry of innovation, and in that spirit we are flexible, adaptable and responsive. Foods change. Tastes change. Times change. But our commitment to happy, healthy customers will never change.

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