Customer Experience Advocates are the voice of Carvana and spend the majority of the day on the phone, celebrating with customers, empathizing when things go wrong, resolving complex challenges when they arise, and creating an amazing, unforgettable car-buying experience for our customers. Since 2013, we've been making it our mission to change the way people search for, purchase, trade-in, finance, and receive used vehicles, and we're not taking our foot off of the gas anytime soon.