Domestic Violence/Sexual Assault Advocate Mercy Medical CenterDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandResponsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims. Advocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers.
Community Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourp>The Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Community Health Advocate MedStar Health Research InstituteCommunity Health AdvocateBaltimore, MD$20.57–$32.98 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
CTO Community Health Advocate MedStar Health Research InstituteCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourp>The CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Customer Care Advocate Zenith American SolutionsCustomer Care AdvocateSparks, MarylandWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hourul style="font-family:'calibri';font-size:10px">35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourp style="font-family:'calibri';font-size:11pt">This position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Key ResponsibilitiesRespond to inbound calls from members, providers, and brokers regarding healthcare products and services.
Advocate, Customer Service II IconmaAdvocate, Customer Service IIBaltimore, MD$25.77–$28.77 / hour20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourp>The Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Community Health Advocate MedStar HealthCommunity Health AdvocateBaltimore, MD$20.57–$32.98 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group IncCustomer Engagement Advocate II (Customer Service)Baltimore, MDRemoteFull timeRole: Customer Engagement Advocate II (Customer Service) Location: 100% Remote Type: Contract-to-Hire (C2H) Job Description: We are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. Research and resolve inquiries related to: Medical Claims Benefits Eligibility Billing Coverage Questions Investigate claim issues and verify claim accuracy, eligibility, and liability information.
CTO Community Health Advocate MedStar HealthCTO Community Health AdvocateBaltimore, Maryland$20.57–$36.27 / hourdiv>Participation with a community organization, verified by personal or professional reference with personal knowledge of this fact preferred. . Residency within the target population preferred. .Client Advocate PSA PSA Insurance and Financial ServicesClient AdvocateHunt Valley, Marylandli>Acquire applicable knowledge of carrier/vendor portals and enrollment systemsto assist client with high-level concernsand issues. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.NewMedicare Service Advocate CVS Health CorpMedicare Service AdvocateWork At Home, MD$17–$31.30 / hourThe Member Advocacy Center (MAC Team) is an elite team in Medicare Stars that conducts various high touch omnichannel outreach campaigns to deliver a differentiated member experience that closes gaps in care, provides a human connection with the member and proactively assists in navigating their health plan benefits. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: • Child growth and development • Prevention of child abuse and neglect • Family literacy • Preventative health and safety • Maintaining a medical home • Community advocacy and Transition activities. • Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDp>For a full listing of Head Start locations, visit http://ymaryland.org/programs/headstart/locations. An associates degree in social science, human services, or related field, or a bachelors degree in family studies, social work, human services, or related field preferred.Advocate, Customer Service II ICONMA, LLCAdvocate, Customer Service IIBaltimore, MDRemote$25.77–$28.77 / hourli>20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Why Should You Apply?Health Benefits.Peer Advocate HEALTH CARE FOR THE HOMELESS, INC.Peer AdvocateBaltimore, MDAs a Peer Advocate, youll be a trusted guide and support for individuals who have experienced homelessness, mental health challenges, substance use, or incarceration-helping them connect to services and maintain housing placements using a strengths-based, harm reduction approach. Read more about our clients and the people we serve here: https://www.hchmd.org/who-we-help.SOAR Housing Advocate (Housing Services) HEALTH CARE FOR THE HOMELESS, INC.SOAR Housing Advocate (Housing Services)Baltimore, MDThe Specialist coordinates housing stability activities, provides referrals to needed community resources, develops housing plans, and delivers tenancy-based education that promotes housing retention. Support clients in finding and securing safe, affordable housing and help families access resources for housing-related assistance (i.e. furniture procurement, utility assistance, etc.).Advocate Youth Advocate Programs IncAdvocateBaltimore, MDExperience working in the community and knowledge of community resources Experience working with at-risk youth and families Proficient in using Microsoft Office Suite: experience using database electronic health record systems is a plus. Primary Responsibilities: The Primary responsibilities of the Advocate are to initiate, organize, plan, develop and implement direct advocacy services to assigned participants and their families.Customer Service Delivery Advocate - Baltimore, MD Carvana CoCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). About the Role: We''re looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers'' doors with our custom car haulers (don''t worry - a commercial license is not required to drive the hauler and you will receive ample training).NewCustomer Advocate FleetPride, Inc.Customer AdvocateMDp>The ideal candidate is a collaborative team player who contributes to team goals, supports colleagues, and helps create consistently positive experiences for customers and teammates. The Customer Advocate is a primary point of contact for customers, focused on delivering a positive experience by addressing inquiries, resolving issues, and providing accurate information.SAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight Coverage Greater Baltimore Medical CenterSAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight CoverageTowson, MD$19.92–$29.87 / hourp>Under general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142)Towson, MD$17.25–$25.90 / hourp>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G. Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265)Cockeysville, MD$17.25–$25.90 / hourp>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G. Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Victim Assistance Specialist U.S. Department of JusticeVictim Assistance SpecialistBaltimore, MD$70,623–$111,087 / yearSpecialized Experience: One year of specialized experience which is defined as performing the following types of duties: Providing witness trial preparation, advocating on behalf of crime victims and providing them with direct services (i.e. in-court support during hearings and trials, providing medical, psychological, legal, financial, shelter, childcare and employment services); responding to victim inquiries, determining program eligibility for victim assistance services; and providing information to victims regarding court dates/ changes, results of trial and other notifications. Specialized Experience: One year of specialized experience is defined as performing the following types of duties prior to and during trial: analyzing victim-witness communication needs; developing and administering a comprehensive victim-witness program; conducting workshops or meetings with victim-witness subject-matter specialists and related officials; and determining the elements of an effective agency witness program in a court setting.Social Worker I - Non-Merit Baltimore County MarylandSocial Worker I - Non-MeritTowson, MD$26.39–$36.37 / hourKnowledge, Skills, and Abilities: Roll of DSS agency Role of an advocate Available resources Court system Criteria and eligibility to obtain protection order Penalty of violation of protection order Department policies/ procedures Dynamics of domestic violence resources Psychology of both victim and perpetrator Interviewing Navigating the court system Oral and written communication Ability to problem-solve Ability to organize and conduct trainings and workshops Communicate effectively Write clearly and concisely Interact with others Solve problems and motivate others Work with shelter and other community partners Possession of a valid license, issued by the Maryland Board of Social Work Examiners, as a Licensed Master Social Worker (LMSW) is required at the time of application. Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.Load moreResume ResourcesFree Resume TemplatesFree Resume Builder
Client Advocate PSA PSA Insurance and Financial ServicesClient AdvocateHunt Valley, Marylandli>Acquire applicable knowledge of carrier/vendor portals and enrollment systemsto assist client with high-level concernsand issues. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
NewMedicare Service Advocate CVS Health CorpMedicare Service AdvocateWork At Home, MD$17–$31.30 / hourThe Member Advocacy Center (MAC Team) is an elite team in Medicare Stars that conducts various high touch omnichannel outreach campaigns to deliver a differentiated member experience that closes gaps in care, provides a human connection with the member and proactively assists in navigating their health plan benefits. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: • Child growth and development • Prevention of child abuse and neglect • Family literacy • Preventative health and safety • Maintaining a medical home • Community advocacy and Transition activities. • Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDp>For a full listing of Head Start locations, visit http://ymaryland.org/programs/headstart/locations. An associates degree in social science, human services, or related field, or a bachelors degree in family studies, social work, human services, or related field preferred.
Advocate, Customer Service II ICONMA, LLCAdvocate, Customer Service IIBaltimore, MDRemote$25.77–$28.77 / hourli>20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Why Should You Apply?Health Benefits.
Peer Advocate HEALTH CARE FOR THE HOMELESS, INC.Peer AdvocateBaltimore, MDAs a Peer Advocate, youll be a trusted guide and support for individuals who have experienced homelessness, mental health challenges, substance use, or incarceration-helping them connect to services and maintain housing placements using a strengths-based, harm reduction approach. Read more about our clients and the people we serve here: https://www.hchmd.org/who-we-help.
SOAR Housing Advocate (Housing Services) HEALTH CARE FOR THE HOMELESS, INC.SOAR Housing Advocate (Housing Services)Baltimore, MDThe Specialist coordinates housing stability activities, provides referrals to needed community resources, develops housing plans, and delivers tenancy-based education that promotes housing retention. Support clients in finding and securing safe, affordable housing and help families access resources for housing-related assistance (i.e. furniture procurement, utility assistance, etc.).
Advocate Youth Advocate Programs IncAdvocateBaltimore, MDExperience working in the community and knowledge of community resources Experience working with at-risk youth and families Proficient in using Microsoft Office Suite: experience using database electronic health record systems is a plus. Primary Responsibilities: The Primary responsibilities of the Advocate are to initiate, organize, plan, develop and implement direct advocacy services to assigned participants and their families.
Customer Service Delivery Advocate - Baltimore, MD Carvana CoCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). About the Role: We''re looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers'' doors with our custom car haulers (don''t worry - a commercial license is not required to drive the hauler and you will receive ample training).
NewCustomer Advocate FleetPride, Inc.Customer AdvocateMDp>The ideal candidate is a collaborative team player who contributes to team goals, supports colleagues, and helps create consistently positive experiences for customers and teammates. The Customer Advocate is a primary point of contact for customers, focused on delivering a positive experience by addressing inquiries, resolving issues, and providing accurate information.
SAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight Coverage Greater Baltimore Medical CenterSAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight CoverageTowson, MD$19.92–$29.87 / hourp>Under general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142)Towson, MD$17.25–$25.90 / hourp>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G. Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265)Cockeysville, MD$17.25–$25.90 / hourp>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G. Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Victim Assistance Specialist U.S. Department of JusticeVictim Assistance SpecialistBaltimore, MD$70,623–$111,087 / yearSpecialized Experience: One year of specialized experience which is defined as performing the following types of duties: Providing witness trial preparation, advocating on behalf of crime victims and providing them with direct services (i.e. in-court support during hearings and trials, providing medical, psychological, legal, financial, shelter, childcare and employment services); responding to victim inquiries, determining program eligibility for victim assistance services; and providing information to victims regarding court dates/ changes, results of trial and other notifications. Specialized Experience: One year of specialized experience is defined as performing the following types of duties prior to and during trial: analyzing victim-witness communication needs; developing and administering a comprehensive victim-witness program; conducting workshops or meetings with victim-witness subject-matter specialists and related officials; and determining the elements of an effective agency witness program in a court setting.
Social Worker I - Non-Merit Baltimore County MarylandSocial Worker I - Non-MeritTowson, MD$26.39–$36.37 / hourKnowledge, Skills, and Abilities: Roll of DSS agency Role of an advocate Available resources Court system Criteria and eligibility to obtain protection order Penalty of violation of protection order Department policies/ procedures Dynamics of domestic violence resources Psychology of both victim and perpetrator Interviewing Navigating the court system Oral and written communication Ability to problem-solve Ability to organize and conduct trainings and workshops Communicate effectively Write clearly and concisely Interact with others Solve problems and motivate others Work with shelter and other community partners Possession of a valid license, issued by the Maryland Board of Social Work Examiners, as a Licensed Master Social Worker (LMSW) is required at the time of application. Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.