Knowledge, Skills, and Abilities: Roll of DSS agency Role of an advocate Available resources Court system Criteria and eligibility to obtain protection order Penalty of violation of protection order Department policies/ procedures Dynamics of domestic violence resources Psychology of both victim and perpetrator Interviewing Navigating the court system Oral and written communication Ability to problem-solve Ability to organize and conduct trainings and workshops Communicate effectively Write clearly and concisely Interact with others Solve problems and motivate others Work with shelter and other community partners Possession of a valid license, issued by the Maryland Board of Social Work Examiners, as a Licensed Master Social Worker (LMSW) is required at the time of application. Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.