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BA/BS degree or equivalent work experience in a multi-physician medical practice or facility billing/business office specifically related to revenue cycle management, or relevant experience and/or education as determined by the company in lieu of bachelor"s degree. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Apply for Supervisor Patient Access - Mid/Afternoon - FT - Wexford Hospital | Careers at Highmark Health Skip to main contentCareers<ul><li>Working here</li><li>Our Companies</li><li>Career Areas</li><li>Early Careers/Interns</li><li>Talent Community</li><li>Team Member Stories</li><li>Veterans</li><li>Explore Jobs</li></ul>Administrative ServicesSupervisor Patient Access - Mid/Afternoon - FT - Wexford HospitalExplore our jobsSupervisor Patient Access - Mid/Afternoon - FT - Wexford HospitalApply Open in new tab iconWexford PA, 15090, 12351 Perry HighwayCompany :Allegheny Health NetworkJob Description :GENERAL OVERVIEW:Provides direct supervision of staff within the Pre-Service Center. Assists in the management of daily operational processes.ESSENTIAL RESPONSIBILITIES:<ul><li>Supervises staff, evaluates work and current state results, monitors staff time and recommends and implements corrective actions. Independently suggests new approaches for performance enhancement and improved productivity. Identifies, quantifies and monitors account detail or workflow processes for barriers. Makes process improvements or initiates courses of action for problem resolution. (20%)</li><li>Uses problem solving skills and planning abilities to diagnose and solve root process, payer and system issues impacting revenue cycle objectives. Addresses team barriers, process flow or productivity issues. Completes employee performance evaluations, monitors attendance and provides disciplinary action as necessary. (20%)</li><li>Organizes, delegates, monitors and measures special projects to ensure they are completed timely and accurately. Provides formal feedback on project results to management. (20%)</li><li>Independently leads initiatives as assigned by management, coordinating task teams or other forums to deliver results as identified and/or determined by leadership. Provides formal updates and closure. (15%)</li><li>Performs scheduling and preregistration duties including patient demographic validation, insurance benefit verification and coordination of benefits order. Excels in all areas of pre-service including scheduling, preregistration/registration, financial clearance and insurance verification, and check-in and financial collections. Trains and leads team members. (15%)</li><li>Delivers a positive patient experience in all encounters. Performs any written or verbal communication necessary to exchange information with designated contacts promoting effective working relationships. Resolves patient issues in a concise and informative manner. (10%)</li><li>Adheres to AHN organizational policies and procedures for relevant location and job scope.</li><li>Performs other duties as assigned or required</li></ul>QUALIFICATIONS:Minimum<ul><li>BA/BS degree or equivalent work experience in a multi-physician medical practice or facility billing/business office specifically related to revenue cycle management, or relevant experience and/or education as determined by the company in lieu of bachelor"s degree</li><li>3-5 years" experience in a multi-physician medical practice or facility billing/business office specifically related to revenue cycle management (including staff supervision).</li><li>Experience operating PC and using software applications.</li></ul>Preferred<ul><li>Call Center experience.</li></ul>Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants NoticeApplyJob Details<ul><li>Job category Administrative Services</li><li>Position Type Full Time</li><li>Posted 05/04/2026</li><li>Location(s) Wexford PA, 15090, 12351 Perry Highway</li><li>Line of Business</li><li>Entity</li><li>Recruiter</li><li>Hiring Manager</li><li>Experience Level</li><li>Job Family Patient Access-AHN</li><li>Req ID J280598</li></ul>Share<ul><li>Facebook</li><li>LinkedIn</li><li>Whatsapp</li><li>Email</li><li>Copy URL</li></ul>Apply Open in new tab iconArrow left icon*<ul><li>Facebook icon</li><li>Linkedin icon</li><li>Instagram icon</li><li>Youtube icon</li><li>Glassdoor icon</li></ul>Featured Links<ul><li>Competitively Sensitive Information</li><li>Cyber Security</li><li>Notice at Collection</li><li>E-Verify English</li><li>E-Verify - Employee Rights and Responsibilities</li><li>Data Protection</li><li>Sitemap</li><li>Terms of Service</li><li>Do Not Sell/Share</li><li>E-Verify Spanish</li><li>Digital Privacy Policy</li></ul>Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.2026 Highmark Health. All Rights Reserved.

Highmark provides millions of people with the security of quality health insurance
Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.
Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.
Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

Highmark Inc

Supervisor Patient Access - Mid/Afternoon - FT - Wexford Hospital

Administrative Skills

Billing

Call Centers

Computer Security

Corporate Policies

Corrective Action

Credit and Collections

Demographics

Disciplinary Action

English Language

Facebook

Federal Laws and Regulations

HIPAA (Health Insurance Portability and Accountability Act)

Health Insurance

Hospital

Identify Issues

Information/Data Security (InfoSec)

Internet Security

Leadership

Legal Standards

LinkedIn

Medical Billing

Operations Management

PC Software

People Management

Performance Analysis

Performance Management

Performance Reviews

Presentation/Verbal Skills

Problem Solving Skills

Process Flow

Process Improvement

Process Management

Productivity Management

Regulatory Compliance

Revenue Management

Sales

Security Policy

State Laws and Regulations

Team Lead/Manager

Time Management

Time Tracking

YouTube

Communication: express ideas accurately and succinctly in oral and written form; effectively listen and assimilate, present organized trains of thought, assure a timely information exchange. Maintains production plan per work order due dates to optimize schedules, deliveries, yields and intra-department communications.

Primary Duties & ResponsibilitiesProduction Processing<ul><li>Maintains production plan per work order due dates to optimize schedules, deliveries, yields and intra-department communications.</li><li>Maintain manufacturing processes per procedures by observation and routine audits.</li><li>Communicate Diamond Fab production process/yield problems to Manager, supervisors and/or process engineers on a timely basis.</li><li>Provide technical support to manufacturing issues as they occur.</li><li>Attends daily production shift change meeting, communicating priorities and issues to manufacturing team.</li><li>Plans activities and schedules that relay any issues that could occur and cause delays.</li><li>Understands all diamond processing activities and provides feedback on areas of concern.</li><li>Provides feedback to process engineering and maintenance that relates to yields or concerns that affect deterministic manufacturing.</li></ul>Process & Equipment Maintenance<ul><li>Performs daily equipment maintenance (checking operation temp, water flows, and outlined general maintenance task).</li><li>Works needed production schedules to meet a commitment to on-time deliveries.</li><li>Reviews quality goals outlined for the work group and addresses issues as they occur. Assures goals are met.</li><li>Support cross training throughout the department and utilize training skills when appropriate.</li><li>Enforce company rules and shop procedures in the processing and support areas.</li><li>Provide problem solving and technical support for daily production issues.</li><li>Focus on maintaining deterministic process controls and sustaining process operations.</li><li>Periodically works off scheduled shift to support training and improve communication.</li><li>Uses experience to improve processes, communicating with manufacturing and process engineers.</li></ul>Communication & Teamwork<ul><li>Interpersonal Effectiveness: deal effectively with differences of opinion, influence in a positive manner, draws ideas from others, negotiates and mediates.</li><li>Teamwork: develop a cohesive work group, facilitate commitment and enthusiasm, assure cooperation and coordination among peers.</li><li>Communication: express ideas accurately and succinctly in oral and written form; effectively listen and assimilate, present organized trains of thought, assure a timely information exchange.</li><li>Train new employees according to the outlined plan.</li><li>Works effectively as part of a team both internal and external to the department on a project basis to meet expectations and deadlines.</li></ul>Education & Experience<ul><li>Education: High school diploma</li><li>Experience: >2 years manufacturing experience</li></ul>Skills<ul><li>Hands-on mindset and approach.</li><li>Ability to multi-task and prioritize</li><li>Strong attention to detail and continual pursuit of improvement</li><li>Strong verbal and written communication skills.</li><li>Must be team-oriented, works well with others in the group</li><li>ISO experience a plus.</li></ul>Working Conditions<ul><li>Primary environment is a clean temperature controlled light manufacturing area with low levels of noise and dirt.</li><li>Steady three shift operation.</li><li>Minimum of 40 hours per week with potential of 8 hours of overtime and weekends as needed</li></ul>Physical Requirements<ul><li>Combination of 25% standing and 75% sitting for long periods. Lifting requirements not to exceed 30 lbs.</li></ul>Safety RequirementsAll employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards. Steel toe shoes provided and required. Heat resistant gloves required when handling hot objects. Gloves required when handling slurries or other chemicals such as: acetone, acetic acid, isopropyl alcohol, and propylene glycol.Quality and Environmental ResponsibilitiesDepending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.Culture CommitmentEnsure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:Integrity \u2013 Create an Environment of TrustCollaboration \u2013 Innovate Through the Sharing of IdeasAccountability \u2013 Own the Process and the OutcomeRespect \u2013 Recognize the Value in EveryoneEnthusiasm \u2013 Find a Sense of Purpose in WorkCoherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.

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Supervisor Patient Access - Mid/Afternoon - FT - Wexford Hospital Highmark Inc

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