Accountability, Commercial Excellence, Company Process Understanding (Inactive), Competitive Intelligence (CI), Compliance (Inactive), Customer Engagement, Customer Relationship Management (CRM), Healthcare Industry, Key Account Management, Market Development, Problem Solving, Professional Ethics, Revenue Growth, Selling Skills (Inactive), Team Collaboration, Value Propositions COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.