Contact Center Transformation - Director PricewaterhouseCoopers LLPContact Center Transformation - DirectorAtlanta, GA$155,000–$410,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Your role will involve setting strategic directions and overseeing the development of innovative software and product solutions that enhance client support experiences.
Escalation Manager - Customer Care Centers Bank OZKEscalation Manager - Customer Care CentersAlpharetta, GAEnsure escalated cases are handled with appropriate documentation expectations and handoffs, including escalation to leadership and/or Financial Crimes Risk Management resources when required by procedure. Partners with Customer Care leadership and Financial Crimes Risk Management to support sound risk management practices and reinforces fraud-aware call handling.
NewDirector - Patient Connection Center Piedmont Healthcare Inc.Director - Patient Connection CenterAtlanta, GeorgiaFull timeBuild strong relationships and facilitate productive communication between key Patient Experience and Revenue Cycle stakeholders, including peer leaders of Patient Experience and Revenue Cycle services and core support departments (e.g., human resources, business support services, finance). Reviews and provides input on KPIs for Patient Connection Center functions; ensures the implementation of action plans where performance is not meeting expectations; review KPI expectations with corporate/local leadership annually and adjust appropriately; recognize areas of excellence as appropriate.
Enterprise Security Operations Center (ESOC) Shift Supervisor Allied UniversalEnterprise Security Operations Center (ESOC) Shift SupervisorAtlanta, GAThe Enterprise Security Operations Center (ESOC) Shift Supervisor serves as the primary escalation point for security incidents and is responsible for coordinating response efforts with field operations, account management, and corporate security leadership. Emergency Telephony: Answer, log, and manage all events routed through regular and emergency phones or intercom networks; maintain concise, calm, and professional vocal direction to guide field staff and protect corporate assets under duress.
NewCommunication Center Coordinator Atlanta Airlines Terminal Company, LLCCommunication Center CoordinatorAtlanta, GAThe Communication Center Coordinator serves an important role in supporting, communicating, and documenting concerns impacting the passengers, airlines, ATL team members, partners, and concessions at the Airport. · Establish/maintain working relationships with the internal/external customers and other departmental AATC team members to ensure the highest level of communications and customer service.
Engineer III, Network Operations Center Rivian Automotive IncEngineer III, Network Operations CenterAtlanta, GA$29.91–$33.23 / hourResponsibilities Support network operations of Rivian's charging deployments Provide excellent customer service support by rapidly responding to incoming calls, emails, tickets, and Slack messages from B2B partners and cross-functional teams Proactively monitor all charging assets for any issues; offline, faults, irregular sessions, etc., plus review and analysis of Linux logs to remediate potential issues Maintaining new and existing site infrastructure with Rivian's asset management platform Support commissioning new assets; configuring asset properties via Linux and other internal software applications Use keen attention to detail to document case information and maintain troubleshooting documentation across various platforms, including Confluence, Salesforce, and JIRA Assist in pilot testing new firmware deployments for both DC and AC assets Work cross-functionally to remediate hardware or software issues encountered in the field and enhance existing applications Responsibility and trustworthiness to handle and review customer related data; billing information, customer and vendor confidential information, police reports, ETC. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Security Officer - Command Center GardaWorld Security Services U.S.Security Officer - Command CenterMarietta, GAFull timeAs a Security Officer – Command Center, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.
Finish Line Macy''''s Store Associate - Town Center at Cobb, Kennesaw, GA JD Sports Fashion PlcFinish Line Macy''''s Store Associate - Town Center at Cobb, Kennesaw, GAKennesaw, GASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
JD Associate - Town Center At Cobb - Kennesaw, GA JD Sports Fashion PlcJD Associate - Town Center At Cobb - Kennesaw, GAKennesaw, GASales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
Finish Line Macy''''s Store Management - Town Center at Cobb, Kennesaw, GA JD Sports Fashion PlcFinish Line Macy''''s Store Management - Town Center at Cobb, Kennesaw, GAKennesaw, GAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
JD Store Management - Town Center At Cobb - Kennesaw, GA JD Sports Fashion PlcJD Store Management - Town Center At Cobb - Kennesaw, GAKennesaw, GAJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
Service Delivery Center - EY Comply, Real Estate Fund Accounting - Senior Ernst & Young Global LtdService Delivery Center - EY Comply, Real Estate Fund Accounting - SeniorAlpharetta, GA$67,600–$138,000 / yearIf you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client-serving professionals to deliver project-based work and managed services to our US-based Financial Services clients.
Vendor Specialist, Data Center Facilities Operations Oracle CorpVendor Specialist, Data Center Facilities OperationsAtlanta, GA$102,300–$209,500 / yearTechnically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter. Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Service Delivery Center - QA Guidewire Testing Senior Ernst & Young Global LtdService Delivery Center - QA Guidewire Testing SeniorAlpharetta, GA$67,000–$136,800 / yearTechnical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Service Delivery Center - QA Guidewire Testing Manager Ernst & Young Global LtdService Delivery Center - QA Guidewire Testing ManagerAlpharetta, GA$86,600–$197,800 / yearTechnical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
Lead Contact Center Technology Engineer Shift4 Payments IncLead Contact Center Technology EngineerAtlanta, GAThe Lead Engineer partners closely with the Director of Contact Center Technology to translate strategic objectives into scalable technical solutions while remaining heavily involved in hands-on engineering, platform administration, troubleshooting, and delivery activities. The ideal candidate combines deep contact center technology experience with strong solution design skills and practical knowledge of emerging AI-enabled customer experience capabilities.
Manager, Critical IT Facilities (Data Center) Emory UniversityManager, Critical IT Facilities (Data Center)Atlanta, GARemoteMINIMUM QUALIFICATIONS: A bachelor''s degree and five years of work experience with data center operations, cabling (voice, data, copper, fiber), and environmental data center equipment (UPS, generator, PDU, electrical circuits, fire protection) or an equivalent combination of related work experience, education, and training. KEY RESPONSIBILITIES: Provides technical oversight and planning, risk management, and emergency management support of all Emory University Office of Information Technology (OIT) critical facilities, data closets, and data center colocations, with focus on Emory managed data centers.
Manager, Critical IT Facilities - (Data Center) Emory UniversityManager, Critical IT Facilities - (Data Center)Atlanta, GeorgiaFull timeMINIMUM QUALIFICATIONS: A bachelor's degree and five years of work experience with data center operations, cabling (voice, data, copper, fiber), and environmental data center equipment (UPS, generator, PDU, electrical circuits, fire protection) or an equivalent combination of related work experience, education, and training. KEY RESPONSIBILITIES: Provides technical oversight and planning, risk management, and emergency management support of all Emory University Office of Information Technology (OIT) critical facilities, data closets, and data center colocations, with focus on Emory managed data centers.
JD Associate - Town Center At Cobb - Kennesaw, GA The Finish LineJD Associate - Town Center At Cobb - Kennesaw, GAKennesaw, GeorgiaSales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets. Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com.
JD Store Management - Town Center At Cobb - Kennesaw, GA The Finish LineJD Store Management - Town Center At Cobb - Kennesaw, GAKennesaw, GeorgiaJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.