Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerPittsburgh, PA$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Project Assistant Terracon Consultants IncProject AssistantPittsburgh, PAPerform data entry or updates to documentation & systems including TerraNet and CRM.Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR).Answer questions by Operations on Terracon client programs and system use. Project Delivery SupportProvide updates to project/program team leaders on client deliverables and status of projects, including subtask timelines and deliverable dates including financials (provided by financial analysts/ accountants) or other areas as needed.
Xfinity Retail Service Associate Comcast CorpXfinity Retail Service AssociateWashington, PAOn-Demand Delivery, BAPIS & XM Upsell: Fulfill Xfinity Mobile on-demand deliveries and BAPIS pickups by staging orders accurately, ensuring smooth handoff, and identifying opportunities to upsell accessories or add-ons. RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.
Executive Assistant Senior - Onsite, Jefferson Hospital Highmark IncExecutive Assistant Senior - Onsite, Jefferson HospitalJefferson Hills, PACoordinate and track work flow, schedules, projects, and committee decisions through the department or hospital to ensure that paperwork is complete/accurate/appropriate, and follow-up services are provided in a timely manner. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Unit Secretary - Float Pool - Casual - West Penn Hospital Highmark IncUnit Secretary - Float Pool - Casual - West Penn HospitalPittsburgh, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, interdepartmental communications and unit reception.
Pharmacy Technician II- Central Pharmacy Call Center Highmark IncPharmacy Technician II- Central Pharmacy Call CenterZelienople, PAProvides customer service by taking patient's prescriptions and documenting all required information, handles all customer interactions in a courteous and efficient manner, and releases medications required by policy/procedure. For Outpatient Techs: Validates Medicaid, Medicare, or commercial insurance drug coverage and ensures adjudication is complete addressing any error messages, plus handles cash, prepares deposits and accounting reports.
Operations Manager - Specialty Mail Order (Pharmacist) CVS Health CorpOperations Manager - Specialty Mail Order (Pharmacist)Monroeville, PA$123,250–$208,000 / yearThe Pharmacy Operations Manager responsibilities include but are not limited to: Direct the filling and shipping areas of the Fulfillment Center to ensure that prescriptions are filled and shipped accurately and efficiently. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Manager - Finance Managed Services Deloitte Touche Tohmatsu LtdManager - Finance Managed ServicesPittsburgh, PA$134,500–$265,100 / yearWe support services across Procure to Pay, Order to Cash, Record to Report, and Financial Planning & Analysis (FP&A), helping clients move beyond traditional full-time-equivalent-based business process outsourcing models toward more autonomous, technology-enabled operations. By combining delivery experience, process knowledge, and Deloitte investments in automation, analytics, artificial intelligence, and other leading capabilities, we help clients accelerate time to value, reduce cost to serve, and improve stakeholder experience.
Senior Decision Support Analyst Highmark IncSenior Decision Support AnalystPittsburgh, PAProvide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items, and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.
Supervisor of Customer Service (10:00 am - 7:00 pm ET Shift) Dick's Sporting Goods IncSupervisor of Customer Service (10:00 am - 7:00 pm ET Shift)PABasic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). OVERVIEW: Job Duties and Responsibilities: This position follows a 10:00 AM to 7:00 PM ET schedule and includes rotating weekend coverage to support business needs supporting Tier 2 Teammates and Golf Trusted Advisors.
Level 2 Support Technician 84 Lumber CoLevel 2 Support TechnicianPAPartner with all levels of IT associates to help troubleshoot incidents, assist with local site installations, configuration and troubleshooting of infrastructure technology which may include client computers, manufacturing computers, routers, switches, NAS, infrastructure cabling, DMARK extensions, servers and printers. This includes MiTek software products such as Structure, MVP, MiTek Production, saw computers, shop computers, Virtek laser systems, Wizard tables, associated networking and more.
Facilities Specialist Robert Morris UniversityFacilities SpecialistMoon Township, PAUnder direction of the Director, Grounds and Capital Projects, he/she is required to oversee and assist with snow removal in their area of responsibility and insure all walks, ramps, steps, entrances to buildings, roadways, and/or parking lots are free of ice and snow. Performs related work as directed by the Assistant Directors, Associate Directors, and Directors as well coordination with Facilities Specialists I and II.
NewClient Accounting Services Manager CFSClient Accounting Services ManagerPittsburgh, PA$80,000–$100,000 / yearClient Accounting Services (CAS) Manager / Accounting Services Manager . • Step into a leadership role with the ability to shape and grow a developing CAS practice.
Bilingual Customer Support Specialist | Onsite-Pittsburgh Blink Health Administration LLCBilingual Customer Support Specialist | Onsite-PittsburghPittsburgh, PAOur two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Respiratory Therapy Assistant Highmark IncRespiratory Therapy AssistantCanonsburg, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.
Unit Secretary - Medical ICU - AGH - Full Time Highmark IncUnit Secretary - Medical ICU - AGH - Full TimePittsburgh, PAThe unit secretary serves to support and enhance the activities of the nursing unit by effectively communicating, transcribing orders, chart maintenance and maintaining an organized work environment. Performs clerical duties related to admission, transfer and discharge, maintenance of patient activities for the records, telephone answering and unit reception.
Facilities & Operations - Maintenance Supervisor Butler County PennsylvaniaFacilities & Operations - Maintenance SupervisorButler, PASubscribe to job posting notifications to be automatically alerted of the latest career opportunities by clicking on the Notify Me button. Completed applications can be submitted to the HR Department or mailed to: County of Butler Human Resources P.O.
Customer Experience Management Consultant, Qualtrics Deloitte Touche Tohmatsu LtdCustomer Experience Management Consultant, QualtricsPittsburgh, PA$84,400–$155,400 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Advanced Workspace Support Technician General Dynamics CorpAdvanced Workspace Support TechnicianCanonsburg, PA$31.50–$32.50 / hourYoull install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives, as well as load and verify correct operation of software packages, such as operating system, work processing and spreadsheet programs. Well rely on you to handle 2nd tier problems that the 1st tier or help desk support is unable to resolve by simulating or re-creating end user problems and using all available resources to resolve the issues.
Yard Associate - Customer Service Lezzer Holdings, Inc.Yard Associate - Customer ServiceZelienople, PASummary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction.