Required Skills: Business Decisions, Business Decisions, Business Models, Competency Development, Customer Centricity, Customer Engagement, Customer Management, Enterprise Leadership, Executive Leadership, Executive Presence, Field Services, Machine Learning (ML), Measurement Analysis, Operating Models, Portfolio, Programme, and Project Support, Product Delivery, Product Management, Program Management, Risk Management, Stakeholder Management, Stakeholder Relationship Management, Strategic Alignment, Strategic Alliances, Strategic Leadership, Use Cases {+ 1 more}. Reporting to the Executive Director, Intelligent Personal Engagement, US and International Markets, this leader will translate field and business needs into scalable, reusable, compliant, and measurable AI products that enhance planning, insight generation, learning, and personalized customer engagement.