Military Leave

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401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

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Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

HOUR

<h3>Overview</h3><p style="margin:0in;font-family:'arial';font-size:10pt">Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">This position pays $14.96 / hour and is located at the Alexandria Airport located at 1100 Frank Andrews Blvd Alexandria, LA 71303. </p><p style="margin:0in;font-family:'calibri';font-size:11pt"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">We offer:</p><ul style="direction:ltr;unicode-bidi:embed;margin-top:0in;margin-bottom:0in"><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Paid time off</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Employee rental car discounts</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Retirement savings plan including 401k with matching profit sharing</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Health Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Life Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Dental Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Vision Insurance</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Training and development</li></ul><p style="margin:0px"> </p><p style="margin:0in;font-family:'arial';font-size:10pt">We have the followin schedule available: </p><ul><li>Monday: 3:00pm to 11:00pm </li><li>Tuesday: 3:00pm to 11:00pm </li><li>Wednesday: OFF</li><li>Thursday: OFF</li><li>Friday: 3:00pm to 11:00pm </li><li>Saturday: 3:00pm to 11:00pm </li><li>Sunday: 3:00pm to 11:00pm </li></ul><p style="margin:0px"> </p><h3>Responsibilities</h3><p style="margin:0px">We are hiring now for immediate openings.  Responsibilities include:</p><ul><li style="margin-left:0.25in">Meet and greet customers in a professional, friendly, and timely manner</li><li style="margin-left:0.25in">Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li style="margin-left:0.25in">Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li style="margin-left:0.25in">Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li style="margin-left:0.25in">Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li style="margin-left:0.25in">Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li style="margin-left:0.25in">Assist to assess condition of rental upon return</li><li style="margin-left:0.25in">Notify Management of any known customer problems</li><li style="margin-left:0.25in">Notify Management of any known vehicle problems and any required vehicle maintenance</li><li style="margin-left:0.25in">Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li style="margin-left:0.25in">Perform miscellaneous and backup duties job-related duties as assigned</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Maintain a regular and reliable level of attendance and punctuality</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Perform miscellaneous job-related duties as assigned</li></ul><p style="margin:0px"> </p><p style="margin:0px"><em>Equal Opportunity Employer/Disability/Veterans</em></p><h3>Qualifications</h3><ul><li>Must be at least 18 years old</li><li><div style="margin:0px">High School Diploma or G.E.D. required</div></li><li><div style="margin:0px">Must have a minimum of 1 year of customer service experience </div></li><li>Must have a minimum of 1 year of sales experience</li><li><div style="margin:0px">Must have a valid driver's license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years</div></li><li>No drug or alcohol related conviction on driving record in the past 5 years</li><li><div style="margin:0px">Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</div></li></ul>

<strong>ABOUT COMPANY:<strong><br />
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</strong></strong><strong></strong>A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
<strong><strong><br />
<br />
Working Here
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<br />
</strong></strong><strong>Our people are the reason for our success.</strong> By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
<strong><strong><br />
<br />
Our Values:
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</strong></strong><strong></strong>•	Our brands are the most valuable things we own.<br />
•	Personal honesty and integrity are the foundation of our success.<br />
•	Customer service is our way of life.<br />
•	Our company is a fun and friendly place where teamwork rules.<br />
•	We work hard... and we reward hard work.<br />
•	Great things happen when we listen... to our customers and to each other.<br />
•	We strengthen our communities, one neighborhood at a time.<br />
•	Our doors are open.<strong><strong><br />
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Customer Experience Representative - Alexandria Airport Enterprise Holdings

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