IT Directors - Short Term Paid Research Opportunity - ITSM & ESM Platforms - US Prolific Academic LtdIT Directors - Short Term Paid Research Opportunity - ITSM & ESM Platforms - USChicago, ILScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
Desktop Support Engineer (Level 2) NSC Global LtdDesktop Support Engineer (Level 2)Chicago, ILMonitor and update help desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications.
Desktop Support Technician I Empower AI Inc.Desktop Support Technician ICHICAGO, IllinoisFull timeAs a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.
NewDesktop Support Q1 Technologies, IncDesktop SupportChicago, ILSkills: Microsoft Entra Identity Management~Windows 11~Communication~OpenLDAP~Java Solutions~ServiceNow Experience Required: 2-4 Years Required Skills: Deep technical knowledge of Windows 10/11, macOS, and Dell commercial laptop lineups.
Tier 1 Help Desk / Application Support Specialist Alert IT SolutionsTier 1 Help Desk / Application Support SpecialistDowners Grove, IllinoisThe LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information. Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.
NewSenior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios PharmaceuticalsSenior Manager/Associate Director, G&A Business Systems Analyst, IT - RemoteChicago, ILRemote$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
Desktop Support Technician Sky System IncDesktop Support TechnicianChicago, IllinoisFull timeThe goal of the Customer Experience Associate (CX Associate) is to ensure Grant Thornton employees receive a high level of support in a timely fashion in a fast-paced environment. Responsibilities: Each CX Associate is responsible for providing enhanced IT customer support their assigned offices, including in-office "walk-ups".
Sr. IT Field Engineer Ascend TechnologiesSr. IT Field EngineerChicago, ILFull timeThe Senior IT Field Engineer will independently support a variety of Microsoft, server, network, cloud, and end-user environments while serving as a trusted technical resource for our clients. Ascend Technologies is seeking a Senior IT Field Engineer to provide hands-on technical support and infrastructure services across multiple client locations throughout the Chicago metro area .
Entry Level IT Generalist dbHMSEntry Level IT GeneralistChicago, IllinoisOur dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization.
NewIT Systems Engineer BravenIT Systems EngineerChicago, IL$76,000–$94,900 / yearIn order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an IT Systems Engineer who will own the administration of Braven’s core collaboration and productivity platforms and drive the automation that removes friction from internal team workflows. As a member of the IT team, you will administer tools like Jira Service Management, Slack, and Zoom, and partner closely with the IT Systems Architect on infrastructure-level decisions while independently owning the collaboration tooling and automation layer.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansBartlett Village, IllinoisHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Desktop Support Specialist - Entry Level SDI PresenceDesktop Support Specialist - Entry LevelChicago, IllinoisWe are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee. . With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services.
Data Systems Administrator - IT Device Operations Illinois Secretary of StateData Systems Administrator - IT Device OperationsSpringfield, ILFull timeSecurity & Compliance-Maintains compliant endpoint configurations (CIS baselines, encryption, patching); Ensures inventory accuracy, configuration control, and secure provisioning; Leads device‑related security remediation, incident coordination, and vulnerability response; Ensures telecom provisioning and device changes meet NIST access and audit controls. Telecommunications / Contact Center Support-Oversees telecom endpoint provisioning, MACD processes, softphone/VoIP readiness, and ACD device reliability; Coordinates with Network Services on telecom outages and configuration changes; Maintains ServiceNow catalog workflows and telecom device documentation.
Support Technician Advanced Intelligence Engineering LLCSupport TechnicianWheaton, ILFull timeTroubleshoot and resolve desktop level issues via remote access tools relating to installation, configuration and functional / technical support including Web browsers, back-ups, wired and wireless setups, printers, email, third party client applications, and Web applications. The Help Desk Technician provides first tier technical and functional support by telephone, email, remote computer and on-site visits to AIE’s client community.
IT Systems Administrator Gas Technology InstituteIT Systems AdministratorDes Plaines, IL$90,000–$120,000 / yearDeep understanding of hybrid identity, security, networking, and Microsoft 365 environments, including the interconnectivity between Microsoft Entra ID/Azure Active Directory, on-premises Active Directory, Group Policy, security controls, Azure networking, on-premises networking, firewalls, and trust relationships. This role includes working with technologies such as Active Directory, Azure, cloud services, Microsoft 365, Microsoft Teams, Intune, NetApp SAN and NAS storage, cybersecurity tools, and backup solutions.
Administrator III, IT Infrastructure InvenergyAdministrator III, IT InfrastructureChicago, IllinoisIn this role, you will drive endpoint architecture and user experience, oversee device lifecycle programs, support enterprise security objectives, and serve as a technical escalation point for our global organization. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing.
NewAdministrator Iii, IT Infrastructure InvenergyAdministrator Iii, IT InfrastructureChicago, IL$88,000–$118,000 / yearIn this role, you will drive endpoint architecture and user experience, oversee device lifecycle programs, support enterprise security objectives, and serve as a technical escalation point for our global organization. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing.
Itsc Support Specialist II NOW Health GroupItsc Support Specialist IIBloomingdale, IllinoisRespond to all forms of User support requests included but not limited to – ITSC Phone Coverage, email to the ITSC, face to face requests and network / system outages. First and second level response for all Desktop hardware/software problems: Identify source and trends of technical problems to prevent future occurrences.
Field Support Technician (L2) - Tinley Park, IL Hierro Group LLCField Support Technician (L2) - Tinley Park, ILTinley Park, ILThis role owns clean execution at the endpoint and site layer and fast escalation when a change touches servers, core network, storage, or compliance-scoped systems; it does not own design or server, network, and storage changes, which sit a tier up. You are MSP4's face at a client site: the person end users see, the person who closes the loop when a laptop will not boot, a printer stops talking to the network, or a new hire's workstation needs to be ready before they walk in the door.
Field Support Technician (L2) - Rockford, IL Hierro Group LLCField Support Technician (L2) - Rockford, ILRockford, ILThis role owns clean execution at the endpoint and site layer and fast escalation when a change touches servers, core network, storage, or compliance-scoped systems; it does not own design or server, network, and storage changes, which sit a tier up. You are MSP4's face at a client site: the person end users see, the person who closes the loop when a laptop will not boot, a printer stops talking to the network, or a new hire's workstation needs to be ready before they walk in the door.