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UNKNOWN

ADAPTED_NOW

Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 yearsCandidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration. Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.

HOUR

<h3>Overview</h3>Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.  The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The seasonal window ends on or before October 1, 2026 and cannot exceed 180 days. The start date will be on or after May 1, 2026.  This pay for this position starts at $14.00 / hour  This position is located at The Gulfport Biloxi Airport -14035 Airport Road Gulfport, MS 39503  Schedule:<ul><li>Sunday: 11am-7:00pm</li><li>Tuesday: 8:00am-4:00pm</li><li>Friday: 8:00am-4:00pm</li></ul><h3>Responsibilities</h3>We are hiring now for immediate openings.  Responsibilities include:<ul><li style="margin-left:0.25in">Greet all customers using prescribed, appropriate dialogue as they arrive on the lot</li><li style="margin-left:0.25in">Remind customer to check for personal belongings</li><li style="margin-left:0.25in">Identify any items found in the vehicle with a unit number, date, time and turn into lost and found</li><li style="margin-left:0.25in">Advise and review rental charges; and provide an accurate receipt to the customer</li><li style="margin-left:0.25in">Provide information in a professional and courteous manner regarding transportation to the airport terminal</li><li style="margin-left:0.25in">Thank customers using the prescribed dialogue</li><li style="margin-left:0.25in">Inquire about service, satisfaction and document dissatisfaction</li><li style="margin-left:0.25in">Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report</li><li style="margin-left:0.25in">Use of proper statement to determine if vehicle is being returned with full tank of gas</li><li style="margin-left:0.25in">Complete a service alert for any mechanical and or body damage communicated by the customers.</li><li style="margin-left:0.25in">Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location</li><li style="margin-left:0.25in">Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location</li><li style="margin-left:0.25in">Keep lot organized for ease of access and traffic flow</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Maintain a regular and reliable level of attendance and punctuality</li><li style="margin:0.55pt 22.65pt 0.0001pt 0.25in">Perform miscellaneous job-related duties as assigned</li></ul> Equal Opportunity Employer/Disability/Veterans<h3>Qualifications</h3><ul><li><div style="margin:0px">Must have a minimum of 2 years of continuous customer service or sales experience in retail, guest services, or administrative support</div></li><li><div style="margin:0px">Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years<ul><li>Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.</li></ul></div></li><li><div style="margin:0px">No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)  </div></li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>Must be at least 18 years old</li><li><div style="margin:0px">High School Diploma or G.E.D. required</div></li><li>This is a seasonal position and you may work up to 180 working days during the defined season</li></ul>

ABOUT COMPANY: 
 
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
 
 
Working Here
 
 
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
 
 
Our Values:
 
 
•	Our brands are the most valuable things we own. 
•	Personal honesty and integrity are the foundation of our success. 
•	Customer service is our way of life. 
•	Our company is a fun and friendly place where teamwork rules. 
•	We work hard... and we reward hard work. 
•	Great things happen when we listen... to our customers and to each other. 
•	We strengthen our communities, one neighborhood at a time. 
•	Our doors are open.

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Seasonal Return Agent - Gulfport Biloxi Airport Enterprise Holdings

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