NewIT Help Desk SPECIALIST MelwoodIT Help Desk SPECIALISTUpper Marlboro, Maryland$27–$29 / hourPerform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Experience supporting user provisioning, authentication management, endpoint administration, automated patching, device monitoring, and remote support is strongly preferred.
NewIT Operations & Maintenance (O&M) Lead Customer Value PartnersIT Operations & Maintenance (O&M) LeadWashington, DCThis Key Personnel role is responsible for ensuring operational excellence, high customer satisfaction (CSAT), and continuous service improvement across a diverse federal IT environment supporting the Homeland Security Enterprise (HSE). CVP is seeking an experienced IT Operations & Maintenance Lead to oversee day-to-day IT operations, end-user support, remote troubleshooting, and service desk management for the DHS.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
IT Service Management Technician I USA The Nature ConservancyIT Service Management Technician IArlington, VirginiaRemoteOur ideal candidate has an in-depth knowledge of computer software and hardware and a hands-on experience with a different variety of internet applications, networks and operating systems. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.
Senior Manager, Corporate IT SC&H Group ExternalSenior Manager, Corporate ITHunt Valley, MarylandA demonstrated track record of building and developing high-performing IT teams, with the ability to assess talent, identify gaps, and make sound hiring decisions including, when the time is right, an internal IT project manager. Foster strong working relationships across SC&H's service lines, supporting service line leaders in understanding IT capabilities and aligning technology initiatives to business priorities.
Desktop Support Engineer-Arlington, VA Georgia Tek SystemsDesktop Support Engineer-Arlington, VAArlington, VAJob Description: Seeking a broadly experienced Candidate to provide Tier 1 and 2 support for multiple domains with users locally and remotely. The candidate will be expected to: Communicate and interface with customer and Site Lead on issues and daily tasking.
Desktop Support Technician, Senior LCG, Inc.Desktop Support Technician, SeniorRockville, MD$58,000–$66,000 / yearThis position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.
IT Inventory Specialist Zolon TechIT Inventory SpecialistCheverly, MDThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Desktop Support Technician, Associate LCG, Inc.Desktop Support Technician, AssociateMaryland, MD$28–$32Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
NewIT Governance Consultant Barrow Wise ConsultingIT Governance ConsultantMDFull timeResponsibilities: The IT Governance Consultant will support Barrow Wise's DOJ project and perform the following duties:Evaluate the effectiveness of governance structures, management controls, and oversight processes supporting IT investments and operations. Analyze operational and project metrics, including incident volumes, resolution times, change success rates, project delivery performance, and dashboard usage.
NewIT Mission Analyst Barrow Wise ConsultingIT Mission AnalystMDFull timeAnalyze operational and project performance indicators, including incident counts, resolution durations, change success rates, project execution, and dashboard utilization. Evaluate maturity levels, identify strengths and weaknesses, and document root causes across personnel, processes, tools, governance, and organizational culture.
IT Service Desk Technical Lead (Operations) GD Information TechnologyIT Service Desk Technical Lead (Operations)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Leading Tier 0 and Tier 1 IT support operations, including incident management, service request fulfillment, escalation management, knowledge management, and customer support functions.
NewSenior Desktop Support Technician AHU Technologies IncSenior Desktop Support TechnicianWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Audit Consultant Barrow Wise ConsultingIT Audit ConsultantMDFull timeResponsibilities: The IT Audit Consultant will support Barrow Wise's DHS project and perform the following duties:Lead independent IT audits and current-state assessments for federal IT departments. Analyze operational and project metrics, including incident volumes, resolution times, change success rates, project delivery performance, and dashboard usage.
Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
IT Service Desk Lead IntegralIT Service Desk LeadVienna, Virginia$130,000–$145,000 / yearFull timeMonitor and analyze incident trends, service request volumes, escalation patterns, and operational risks; implement corrective actions as needed. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
NewFacility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
NewIT Operations Manager SteerBridgeIT Operations ManagerVienna, VirginiaThis role oversees systems administration, cloud operations, endpoint management, and user support while ensuring our infrastructure remains compliant with federal cybersecurity requirements, including NIST SP 800-171 and CMMC. The ideal candidate combines strong technical depth with the ability to manage priorities, mentor staff, and partner with security, compliance, and leadership stakeholders to keep operations running smoothly and audit-ready.
IT Manager Manufacturing & ITAR Compliance Quadrant, Inc.IT Manager Manufacturing & ITAR ComplianceSterling, VAManage day-to-day operation of networks, servers, endpoints, cloud environments, and telecom systems across U.S. Own IT asset lifecycle management, including procurement, provisioning, maintenance, and secure decommissioning of hardware and software. Configure systems, cloud environments, and data storage in accordance with export control and CMMC/NIST 800-171 requirements defined by Compliance, including for any government-furnished or CUI data.