Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 12+ years of hands on applicable work experience; OR an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 10+ years of hands on applicable work experience. - Understand the technical capabilities of SAP, specifically SAP WM/EWM, Fiori and other Warehouse Management applications, Sales and Distribution, SAP GTS and troubleshoot the applications to identify the root cause of an issue and drive to closure.