They will provide customer service to students, communicate with instructors and students about upcoming courses, assist with preparation for the Writers Week summer programs for high school students, and provide high-level administrative support and coordination within all aspects of the program, including enrollment, marketing and communications, instructor onboarding and new initiatives. Manage the Spring & Summer (Summer Courses announced in March 2027) course catalog for Writing Institute courses and events including schedule, descriptions, images, registrations, withdrawals, reports, refunds and waiting lists.