IT Help Desk SPECIALIST MelwoodIT Help Desk SPECIALISTUpper Marlboro, MarylandPerform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Experience supporting user provisioning, authentication management, endpoint administration, automated patching, device monitoring, and remote support is strongly preferred.
Desktop Support Technician, Associate LCG, Inc.Desktop Support Technician, AssociateMaryland, MD$28–$32Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
Desktop Support Technician, Associate LCGDesktop Support Technician, AssociateBethesda, MarylandProvide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.
IT Service Desk Supervisor Fawkes IDMIT Service Desk SupervisorWashington, DC$110,000–$130,000 / yearResponsibilities: Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk. Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved).
NewSenior Desktop Support Technician AHU Technologies IncSenior Desktop Support TechnicianWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
IT Service Management Technician I USA The Nature ConservancyIT Service Management Technician IArlington, VirginiaRemoteOur ideal candidate has an in-depth knowledge of computer software and hardware and a hands-on experience with a different variety of internet applications, networks and operating systems. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges.
NewDPAE Aircraft Carriers IT Analyst CACIDPAE Aircraft Carriers IT AnalystWashington, District of ColumbiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
NewDesktop Support StratAcuity Staffing Partners IncDesktop SupportMerrifield, VA$15–$24 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
H-TAP Tier 2 VIP Desktop Support StratAcuity Staffing Partners IncH-TAP Tier 2 VIP Desktop SupportWashington, DC$37–$45 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewSenior Desktop Support Technician AHU TechnologiesSenior Desktop Support TechnicianWashington, District of ColumbiaMaintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Complete Description: Employment type: W2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service. This role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams.
Help Desk/ Windows Support Prominent Edge LLCHelp Desk/ Windows SupportGaithersburg, MDExperience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions . · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) .
Supervisor, IT Service Delivery (R4740) Shield AI IncSupervisor, IT Service Delivery (R4740)Washington, DC$79,000–$110,000 / yearJob Description: The Desktop Support Supervisor leads the frontline end‑user support function while partnering closely with Desktop Engineering, Systems Administration, Cybersecurity, and Infrastructure teams to deliver a secure, reliable, and high‑quality technology experience. The ideal candidate is a hands-on leader who excels at mentoring technicians, improving workflows, managing ticket queues, and driving continuous improvement across the end‑user support ecosystem.
IT Inventory Specialist Zolon TechIT Inventory SpecialistCheverly, MDThe project delivers enterprise IT support services that enable FBI mission operations, including desktop and mobile device support, IT service management, walk up ITX services, inventory management, and participation in technology refreshes and office moves. Work is performed in a secure, mission critical environment with strict service level, security, and customer service requirements, supporting FBI personnel across multiple domestic and international locations.
Desktop Support Technician Howard UniversityDesktop Support TechnicianDC$72,727–$80,000 / yearBASIC FUNCTION: Under general supervision, the incumbent will perform information technology duties and functions of varying responsibility, complexity, and variety to provide assistance to students, faculty, and staff with computer software and hardware in the Howard University College of Pharmacy and Center of Excellence. PRINCIPAL ACCOUNTABILITIES: Under general supervision, the incumbent will perform information technology duties and functions of varying responsibility, complexity, and variety to assist students, faculty, and staff with computer software and hardware in the Howard University College of Pharmacy and Center of Excellence.
Facility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
NewIT Service Desk Technical Lead (Operations) GD Information TechnologyIT Service Desk Technical Lead (Operations)Bethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Leading Tier 0 and Tier 1 IT support operations, including incident management, service request fulfillment, escalation management, knowledge management, and customer support functions.
Sr Help Desk Support Specialist Intrepid Global SolutionsSr Help Desk Support SpecialistMcLean, VirginiaProvide enhanced technical support to VIP users , including on-site visits, issue resolution, and follow-up actions; immediately notify the Work Site Information Management Officer (IMO) and Information Systems Security Manager (ISSM) of all VIP-related incidents. Provide second-tier technical support for desktop, laptop, and networked systems (NIPRNET, SIPRNET, MPE, and Closed Restricted Network (CRN)) including hardware, software, printers, and multi-function devices.
Sr. IT Administrator Zones, LLCSr. IT AdministratorWashington, DC$50–$55 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Enterprise IT Technician Fairfax County VAEnterprise IT TechnicianFairfax, VA$73,567.94–$128,743.89 / yearMINIMUM QUALIFICATIONS: Any combination of education, training, and experience equivalent to the following: High school diploma or GED; plus four years relevant experience; or IT job-related course work from an accredited college or trade school in computer science, computer information systems, data processing, information management or a closely related field is preferred. While the primary assignment will support the Mobility Services team, this position will also assist other Customer Experience teams as operational priorities evolve, including the Enterprise Service Desk, PC Lifecycle Program, Video Teleconferencing (VTC), Multifunction Devices (MFD), and other enterprise support initiatives.
Sr. IT Administrator ZonesSr. IT AdministratorWashington DC, DC$50–$55 / hourFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Position Overview: Term: 6 month contract to hire Location: Washington, DC Pay: $50.00 - $55.00; commensurate with experience Hours: 8:00 AM – 5:00 PM As a Systems Administrator in Technology Services, you will work to help plan and deliver against our strategy and our overall vision to create exceptional technology experiences for our users.