Explains fee schedules and issues associated with fees, tallies tickets for user vehicles, answers customer questions, explains policies and procedures, handles complaints, checks loads for hazardous materials, tires, and batteries; directs the proper use of recycling facilities; performs a variety of office support and cleaning activities to organize the scale house and other facilities and tallies receipts from the scale house for the office. Under general supervision, directs cars, trucks and commercial sanitation vehicles to the appropriate unloading site and operates computerized scales to weigh, record, and determine appropriate charges to vehicles bringing refuse into the landfill.