CQE, Six Sigma Green/Black Belt, or Certified Internal Auditor (ISO 9001).Experience with APQP, PPAP, FMEA, Control Plans, SPC, and MSA (manufacturing) or with incident postmortems, SLAs/SLOs, defect triage, and telemetry/observability (software).Familiarity with customer portals and enterprise systems (e.g., Salesforce/Service Cloud, ServiceNow, JIRA).Knowledge of GD&T, metrology/CMM, tolerance analysis, reliability testing, and field failure analysis (FA).Attributes for SuccessCustomer-first mindset with excellent follow-through and accountability. QUALIFICATIONS:Must-HaveBachelor's degree in Engineering (Mechanical, Industrial, Manufacturing, Electrical, Quality) or closely related field; or equivalent experience.37+ years in quality engineering or customer-facing technical roles with direct ownership of escalations and CAPA.Demonstrated expertise in root cause analysis (8D, 5 Whys, Ishikawa), corrective actions, and data-driven decision making.