Skills and Abilities Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), analysis of financial statements, financial assessments of claims, data analysis and decision-making Work management skills: Time and workload management, self-starter, planning, achievement orientation, productivity focused Interpersonal skills: Ability to influence others, client and broker management skills, purposeful communication, flexibility, active listening Knowledge and Experience Legal training or claims experience, including assessing liability and negotiating settlements. Manage portfolio of medium to high severity claims, including Category 2 and some Category 1 claims (i.e., claims with an expected or actual value in excess of $500,000 or having material coverage issues) including (depending on training and agreement of the Head of) Coverage Litigation but without allegations of bad faith.